Hi Doctor vs Feeli
Hi Doctor and Feeli both offer online consultations without an appointment. Feeli serves patients in France; Hi Doctor serves patients in 19 EU countries. Here are the facts side by side, each with its source.
Facts checked on 21 October 2026 from each provider's public website and Trustpilot profile, or from a dated archived copy where its website was offline.
Hi Doctor and Feeli at a glance
Both start with an online questionnaire. These are the main differences, based on what each publishes.
Countries served
Hi Doctor serves 19 EU countries in 7 languages. Feeli's terms limit its service to users in France.
Different consultations, priced separately
Hi Doctor: a doctor reviews your written questionnaire, €35 for a one-off consultation or €40 for a consultation about a skin condition. Feeli: a video or instant-messaging consultation, €39 with a general practitioner or €55 with a dermatologist. The services differ, so the fees do not compare like for like.
Optional plans
Hi Doctor offers optional plans for weight loss (€25/month, billed €25 every 28 days) and hair growth. Feeli charges per consultation; on 21 October 2026 its website listed no subscription.
Where Feeli may fit better: it covers general medicine and mental health, and its doctors can talk to you by video or instant messaging. For general practice it states a response in at most 2 hours.
Hi Doctor and Feeli side by side
Facts as published by each provider on 21 October 2026. Not published means we found no public information.
| Hi Doctor | Feeli | |
|---|---|---|
| Countries served | Austria, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Spain and SwedenPaused for now in Belgium, Czechia, Estonia, Finland, Latvia, Lithuania, Netherlands and Poland. | FranceIts terms limit the service to users in France. |
| Website languages | Spanish, English, German, Dutch, Italian, French and Portuguese | French |
| Consultation model | Online questionnaire reviewed by a doctor in writingFollow-up questions go to the doctor in the private chat of your account. | Online questionnaire, then the doctor contacts you by video or instant messagingThe doctor reviews the questionnaire and then talks to you by video and/or instant messaging. |
| Doctor response time | Within 24 hours, as stated on our website. | General practice: at most 2 hours, as stated in its FAQ. Dermatology requests can take longer. |
| Messages with the doctor | YesPrivate written chat with the doctor in your account. Not a live or 24/7 service. | YesInstant messaging is part of the consultation. A new question needs a new consultation request. |
| Areas of care | weight loss, hair loss, sexual health and skin conditions | weight loss, hair loss, sexual health, skin conditions, contraception, general medicine and mental health |
| Prices | €35 one-off consultation (€40 for skin conditions). Weight-loss plan €25/month, billed €25 every 28 days; hair-growth plan €15/month, billed €45 every 90 days. Medication is paid separately at the pharmacy. | €39 for a general practitioner, €55 for a dermatologist. Medication is paid at the pharmacy. |
| Ongoing plans | YesOptional plans for weight loss and hair growth, which you can cancel any time. | Not published |
| Prescription and medication | If the doctor considers treatment appropriate: an electronic prescription, collected at a pharmacyHi Doctor does not sell or deliver medication. Each pharmacy decides whether it can dispense the prescription. | If the doctor considers treatment appropriate: an electronic prescription, collected at a pharmacyThe prescription is available in the patient account for collection at a pharmacy. |
| Support channels | email and chatThe chat is the private chat with your doctor in your account. No phone line. | email and phone |
| Trustpilot profile | View the profile on Trustpilot | View the profile on Trustpilot |
Which service may suit you
Hi Doctor may suit you if
- you live in an EU country outside France
- you want an optional ongoing plan for weight loss or hair growth
- you prefer to answer in writing at your own pace
Feeli may suit you if
- you live in France and want to talk to a doctor by video
- you need general medicine or mental-health care
- you have a general medical issue: Feeli states that general-practice requests are handled in at most 2 hours
Questions about Hi Doctor and Feeli
Who operates Feeli?
What is the difference between Hi Doctor and Feeli?
Is there an alternative to Feeli?
How much does Feeli cost compared with Hi Doctor?
Can I use Hi Doctor in France?
Where these facts come from
Every fact about Feeli on this page comes from these public pages, read on 21 October 2026.
- Operator, Countries served: feeli.io/cgu (read on 21 October 2026)
- Website languages, Areas of care, Support channels: feeli.io/ (read on 21 October 2026)
- Consultation model, Prescription and medication: feeli.io/comment-ca-marche (read on 21 October 2026)
- Doctor response time: feeli.io/faq (read on 21 October 2026)
- Messages with the doctor: feeli.io/symptome/problematiques (read on 21 October 2026)
- Prices: feeli.io/symptome/teleconsultation (read on 22 October 2026)
- Trustpilot profile: www.trustpilot.com/review/feeli.io (read on 21 October 2026)
Hi Doctor facts come from our own website and price list. The table links to each provider's Trustpilot profile, Hi Doctor's included, and quotes no ratings. Our profile: www.trustpilot.com/review/hi-doctor.ai
Spotted something out of date? Write to hello@hi-doctor.ai and we will check and correct it.
Other comparisons
See whether Hi Doctor fits you
Fill in a short questionnaire and a doctor licensed in an EU country reviews it. A doctor issues a prescription only if they consider the treatment appropriate for you.
Start a skin consultationIf the doctor cannot treat you online, we refund the full amount.If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work