Hi Doctor vs DoktorABC
Hi Doctor and DoktorABC both start with an online questionnaire reviewed by a doctor. They differ in where they operate and in what you pay for: a consultation fee, or a total price that includes the medication and its delivery.
Facts checked on 21 October 2026 from each provider's public website and Trustpilot profile, or from a dated archived copy where its website was offline.
Hi Doctor and DoktorABC at a glance
Both services begin with a written questionnaire. These are the main differences, based on what each publishes.
Countries and languages
Hi Doctor serves 19 EU countries in 7 languages. On 21 October 2026, DoktorABC listed sites for Germany, Switzerland, France and the United Kingdom, and its German site shipped to Germany only.
A published consultation fee
Hi Doctor publishes its fee upfront: €35 for a one-off consultation. DoktorABC says its service fee varies by treatment and is shown at checkout.
Your choice of pharmacy
If the doctor considers treatment appropriate, Hi Doctor issues an electronic prescription that you collect at a pharmacy you choose. DoktorABC forwards the prescription to partner pharmacies that deliver.
Where DoktorABC may fit better: its price includes the medication and delivery, it offers a video consultation on request, it also offers treatment for other conditions listed on its website, and it has phone support.
Hi Doctor and DoktorABC side by side
Facts as published by each provider on 21 October 2026. Not published means we found no public information.
| Hi Doctor | DoktorABC | |
|---|---|---|
| Countries served | Austria, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Spain and SwedenPaused for now in Belgium, Czechia, Estonia, Finland, Latvia, Lithuania, Netherlands and Poland. | Germany, Switzerland, France and United KingdomOn 21 October 2026: country sites for Germany, Switzerland, France and the United Kingdom. The German site shipped to Germany only. |
| Website languages | Spanish, English, German, Dutch, Italian, French and Portuguese | German, French and English |
| Consultation model | Online questionnaire reviewed by a doctor in writingFollow-up questions go to the doctor in the private chat of your account. | Online questionnaire reviewed by a doctor; a video consultation can be requestedVideo consultations are offered in addition to the questionnaire. |
| Doctor response time | Within 24 hours, as stated on our website. | Not published |
| Messages with the doctor | YesPrivate written chat with the doctor in your account. Not a live or 24/7 service. | YesMessages to the doctors in the patient account, for patients treated in the last 6 months. |
| Areas of care | weight loss, hair loss, sexual health and skin conditions | weight loss, hair loss, sexual health, skin conditions, contraception and general medicine |
| Prices | €35 one-off consultation (€40 for skin conditions). Weight-loss plan €25/month, billed €25 every 28 days; hair-growth plan €15/month, billed €45 every 90 days. Medication is paid separately at the pharmacy. | The service fee varies by treatment and is shown at checkout. The final price includes the consultation, prescription, medication and delivery. |
| Ongoing plans | YesOptional plans for weight loss and hair growth, which you can cancel any time. | YesTreatment plan with repeat orders, which can be cancelled in the account. |
| Prescription and medication | If the doctor considers treatment appropriate: an electronic prescription, collected at a pharmacyHi Doctor does not sell or deliver medication. Each pharmacy decides whether it can dispense the prescription. | Medication delivered by a partner pharmacyPrescriptions are forwarded to partner pharmacies for delivery; a paper prescription by post is also offered. |
| Support channels | email and chatThe chat is the private chat with your doctor in your account. No phone line. | email, phone and contact form |
| Trustpilot profile | View the profile on Trustpilot | View the profile on Trustpilot |
Which service may suit you
Hi Doctor may suit you if
- you live in an EU country that is not on DoktorABC's list of country websites
- you want to know the consultation fee before you start
- you prefer to collect your medication at a pharmacy you choose
DoktorABC may suit you if
- you live in Germany and want the medication delivered to your door
- you would like the option of a video consultation
- you prefer to reach support by phone
Questions about Hi Doctor and DoktorABC
Who operates DoktorABC?
What is the difference between Hi Doctor and DoktorABC?
Is there an alternative to DoktorABC?
How much does DoktorABC cost compared with Hi Doctor?
Does Hi Doctor deliver medication?
Where these facts come from
Every fact about DoktorABC on this page comes from these public pages, read on 21 October 2026.
- Operator, Support channels: www.doktorabc.com/de/impressum.html (read on 22 October 2026)
- Countries served, Website languages, Areas of care: www.doktorabc.com/de (read on 21 October 2026)
- Consultation model: www.doktorabc.com/de/agb.html (read on 21 October 2026)
- Messages with the doctor: help.doktorabc.com/de/%EF%B8%8F%EF%B8%8F-wie-funktioniert-die-kommunikation-mit-meinem-arzt (read on 21 October 2026)
- Prices: help.doktorabc.com/de/wie-hoch-ist-die-servicegeb%C3%BChr (read on 21 October 2026)
- Ongoing plans: help.doktorabc.com/de/was-ist-im-behandlungsplan-enthalten (read on 21 October 2026)
- Prescription and medication: www.doktorabc.com/de/versand.html (read on 21 October 2026)
- Trustpilot profile: www.trustpilot.com/review/doktorabc.com (read on 21 October 2026)
Hi Doctor facts come from our own website and price list. The table links to each provider's Trustpilot profile, Hi Doctor's included, and quotes no ratings. Our profile: www.trustpilot.com/review/hi-doctor.ai
Spotted something out of date? Write to hello@hi-doctor.ai and we will check and correct it.
Other comparisons
See whether Hi Doctor fits you
Fill in a short questionnaire and a doctor licensed in an EU country reviews it. A doctor issues a prescription only if they consider the treatment appropriate for you.
Start a weight-loss consultationIf the doctor cannot treat you online, we refund the full amount.If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work