Emergency contraception: medical guidance
In Spain and most EU countries you can ask for the emergency pill directly at a pharmacy, without a prescription. If you want a doctor to advise which option suits you, you can consult us.
- Written consultation, no appointment needed
- Reviewed for safety and interactions
- Full refund if not approved
What it is
Emergency contraception can help prevent pregnancy after unprotected sex or when your usual contraception has failed.
It works best the sooner it is taken. A doctor reviews your answers and, if suitable, issues a prescription you can collect at a pharmacy.
How it works
Answer online
A short questionnaire about your symptoms.
Doctor review
An EU-licensed doctor reads your answers and replies in under 2 hours on average.
E-prescription
If treatment is suitable, your prescription is issued electronically and you take it to the pharmacy you choose, which applies its own dispensing rules.
Treatment options
The doctor chooses based on your answers and health. Some options are practical advice, some are prescription medicines.
Emergency contraceptive pill
A single tablet taken as soon as possible, if suitable for you.
Timing advice
Which option fits the time since unprotected sex.
Follow-up guidance
What to expect afterwards and when to take a pregnancy test.
One consultation, one clear price
You pay for the doctor's consultation. If a prescription is issued, the medicine is paid at your own pharmacy.
- Consultation reviewed by an EU-licensed doctor
- Private follow-up in the in-app chat
- Full refund if the doctor does not approve
Sexual health
- Consultation reviewed by an EU-licensed doctor
- Electronic prescription if approved
- Private follow-up chat
Full refund if a review is not approved
What to know before your consultation
Who the online pathway suits
The online pathway is for anyone who has had unprotected sex or a contraceptive failure within the last five days and is not already pregnant. It may not be suitable if you take medicines that reduce the effect of the pills, such as some epilepsy medicines, rifampicin or St John's Wort, or if you have severe liver disease. If more than five days have passed, or neither pill suits you, you are directed to a clinic for a copper IUD. Sexual assault or a possible HIV exposure needs same-day in-person care.
Other emergency options
A copper IUD can be fitted by a sexual-health or family-planning clinic within five days of unprotected sex, and it then works as ongoing contraception. In many EU countries, pharmacists can also provide emergency contraception without a prescription. Emergency contraception is not a regular method, so the doctor can point you to reliable ongoing options. If the doctor decides the pills are not appropriate for you, they explain why, tell you where to go urgently, and your consultation fee is refunded.
Your emergency consultation
Because timing matters, the questionnaire asks when you had sex, about your cycle, the method that failed, your weight, medicines, breastfeeding and any warning signs. An EU-licensed doctor reviews your answers in the private chat and, if appropriate, prescribes the pill that suits your timing and health. You collect and pay for it at a pharmacy of your choice in the EU and take it as soon as possible. If a pill is not suitable, the doctor directs you to a clinic urgently.
What happens afterwards
Your next period may come earlier or later than usual. Take a pregnancy test at least three weeks after the unprotected sex, or sooner if your period is more than seven days late or unusually light. Use condoms until your regular contraception is working again, and consider an STI test after unprotected sex. Message your doctor in the chat if you vomit soon after the dose, have unusual pain or bleeding, or want advice on ongoing contraception.
Sources
- European Medicines Agency. ellaOne (ulipristal acetate): EPAR (2025)
- European Medicines Agency. ellaOne: EPAR product information (SmPC and package leaflet) (2025)
- World Health Organization. Emergency contraception: fact sheet (2021)
- Faculty of Sexual and Reproductive Healthcare (now College of Sexual and Reproductive Healthcare). FSRH Guideline: Emergency Contraception (March 2017, amended July 2023) (2023)
- AEMPS CIMA (Spanish medicines agency database). Levonorgestrel 1.5 mg: package leaflet (national product information) (2025)
Sources checked on September 29, 2026
Your questions answered
How quickly should I take it?
How does the consultation work?
What if more than 3 days have passed?
Is a copper IUD more effective than the pill?
Can my weight or other medicines affect it?
What side effects can it cause?
What should I do afterwards?
What does it cost?
What if the doctor declines?
Which sexual-health treatments does Hi Doctor cover?
How much does sexual-health care cost, and when will I hear back?
What treatments are there for erectile dysfunction?
Are PDE5 inhibitors safe?
Are there alternatives if the tablets don't work for me?
How discreet is everything handled?
Can erectile dysfunction indicate another problem?
Saying it is the first step
Answer the questionnaire and an EU-licensed doctor reads it. If the doctor does not approve treatment, we refund the full amount.
Start emergency consultationIf the doctor cannot treat you online, we refund the full amount.If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work


