HOW IT WORKS
A clear, medical, human process.
Hi-Doctor does not prescribe a specific medication. A licensed doctor reviews your case and decides which treatment is right for you.
THE FULL JOURNEY · 25 SECONDS
From your phone to the pharmacy. In a day.
This is Hi-Doctor, end to end.
- 01 · Step 1
Choose the treatment
- 02 · From your phone
Questionnaire
- 03 · In your account
Doctor review
- 04 · Electronic prescription
Prescription
- 05 · 27 EU countries
Pharmacy
HOW IT WORKS
Your consultation, in four steps.
Simple, private, entirely online.
~4 minStep 01Questionnaire
4 minutes. Clear questions about your health and goal.
< 24 hStep 02Medical review
A licensed doctor reviews your case in under 24 hours.
prescriptionStep 03Prescription
If appropriate, you receive an EU-valid prescription.
EUStep 04EU pharmacy
Fill it at any pharmacy in the European Union.
YOUR ACCOUNT
Every consultation, in one place.
From your account you can see the real-time status of your consultation, your active prescriptions, and the complete history of everything you've done with Hi-Doctor. No lost papers, no emails to dig up.
SEE MY ACCOUNT →
LIVE SCREENSHOT · /ACCOUNT
YOUR CONVERSATION
A private chat with your doctor.
Every consultation has its own private chat inside your account. If the doctor needs clarification, they message you there before issuing the prescription. No external apps, no WhatsApp, no SMS — only one encrypted channel that complies with GDPR.
PRIVATE CHAT · /ACCOUNT/MESSAGES · NO WHATSAPP
ILLUSTRATIVE EXAMPLE · NO REAL DATA
YOUR PRESCRIPTION
Electronic prescription, valid across the EU.
Hi-Doctor issues electronic prescriptions prescription The PDF carries every field required by EU Directive 2011/24/EU — active ingredient, dosage, prescriber with their country, patient, and issuing country — so it's recognised across the EU-27. Electronically signed, with a unique QR: no paper, no doubt, no possible forgery.
- · Qualified electronic signature from a licensed doctor
- · Unique QR validated against the central prescription registry
- · Fillable at any pharmacy in the EU-27— you print the PDF (or show it on your phone) and the pharmacist dispenses a locally-marketed equivalent of the same active ingredient.
- · Compliant with EU Directive 2011/24/EU (cross-border recognition)