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Medical team

Your doctor

Every consultation is read by an EU-licensed doctor who decides, on medical grounds only, whether a treatment is right for you.

  • EU-licensed
  • Reply in under 2 hours on average
  • Prescriptions only if the doctor approves
Your doctor

Dr. Alejandro Infante

General medicine. Dr. Infante reviews consultations across all four treatment areas and follows up with patients in the private chat.

Specialty
General medicine
Licence number
080869277
Registered in
EU
What he reviews
  • Weight management: whether a medical treatment is suitable, adjustment and follow-up
  • Hair loss: assessment and treatment where appropriate
  • Sexual health: ED, premature ejaculation, UTI, chlamydia, emergency contraception, HIV PrEP
  • Skin: acne, rosacea, melasma and anti-ageing, with photo review
Every consultation

How a doctor reviews your case

Your answers

The doctor reads your full questionnaire, not a summary.

Safety checks

History, current medicines and red flags are checked against published guidance.

A clear decision

Approve, ask you a question in the chat, or decline with a full refund.

Follow-up

Questions and side effects are answered in the private in-app chat.

Licensing

EU-licensed

Doctors are registered with their national medical council. The licence number printed on every prescription can be checked by any pharmacist.

Registered doctors

A named doctor with a licence number on every prescription.

EU e-prescriptions

Issued under Directive 2011/24/EU; each pharmacy decides whether it can dispense it.

Private by design

Consultations and chat stay inside your encrypted account.

Our team is growing. New EU-licensed doctors will be listed here once they join. Are you a doctor? Work with us

Talk to a doctor today

Answer a few questions and a doctor replies in under 2 hours on average.

Start a consultationIf the doctor cannot treat you online, we refund the full amount.

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work