PRICING
One price. No surprises.
€25 per online medical consultation. If the doctor does not approve treatment, we refund you in full within 48 hours.
SINGLE CONSULTATION
€25
One consultation, one doctor, one decision.
- Reviewed by an EU-licensed doctor
- Reply in under 24 hours
- Electronic electronic prescription valid across the EU (if appropriate)
- Unlimited follow-up questions in your private account chat
- Full refund if we do not approve treatment
FOLLOW-UP
Free
For as long as your treatment is active.
- Questions to the doctor at no extra cost
- 4-week check-in
- Renewal reminder before your prescription expires
- Switch treatment if needed (new €25 consultation)
Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi-Doctor does not sell medications.
WHAT IF THE DOCTOR DECLINES?
We do not charge for treatment we did not approve.
If the doctor decides treatment is not right for you, we refund the full €25 within 48 hours. No questions, no long forms. The refund goes back to the same payment method you used.
Full refund within 48 hours · No questions asked.
COMPARISON
Transparent pricing, versus a traditional private consultation.
| Feature | Hi-Doctor | Traditional private consultation |
|---|---|---|
| Consultation price | €25 | €60 – €150 |
| Response time | <24 hours | 1 – 3 weeks of waiting |
| Format | 100% online, no travel | In-person, by appointment |
| Follow-up | Private chat included | New appointment · new fee |
| Prescription | Electronic prescription, valid across the EU | Paper prescription |
| If you are not approved | Full refund within 48 h | No refund |
PAYMENT METHODS
Visa · Mastercard · PayPal · Apple Pay · Google Pay
End-to-end encrypted payment. We never store your card details.
Hi-Doctor is an online medical consultation service. We do not sell or dispense medications. The prescription, if appropriate, is issued at the discretion of a licensed doctor and dispensed by the pharmacy of your choice at the price that pharmacy sets.