Hi Doctor vs Doctoralia
Hi Doctor and Doctoralia do different jobs. Hi Doctor is an online consultation service for a few areas of care. Doctoralia is a platform where you book appointments with independent doctors, in person or online. Here is how they compare, with sources.
Facts checked on 21 October 2026 from each provider's public website and Trustpilot profile, or from a dated archived copy where its website was offline.
Hi Doctor and Doctoralia at a glance
This is not a like-for-like comparison: Doctoralia lists independent doctors who set their own prices and ways of working. These are the main differences.
No appointment to book
With Hi Doctor you fill in a questionnaire whenever it suits you and a doctor reviews it. On Doctoralia you choose a doctor and book a time slot.
One published price
Hi Doctor charges €35 for a one-off consultation. On Doctoralia booking is free and each doctor sets the consultation fee. The services differ, so the fees do not compare like for like.
Countries served
Hi Doctor serves 19 EU countries in 7 languages. This page compares it with Doctoralia's Spanish website, which lists doctors in Spain; the Docplanner Group runs separate websites in other countries.
Where Doctoralia may fit better: it lists doctors across the specialties shown on its website, lets you see a doctor in person, and lets you choose a specific doctor and read patient opinions about them.
Hi Doctor and Doctoralia side by side
Facts as published by each provider on 21 October 2026. Not published means we found no public information.
| Hi Doctor | Doctoralia | |
|---|---|---|
| Countries served | Austria, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Spain and SwedenPaused for now in Belgium, Czechia, Estonia, Finland, Latvia, Lithuania, Netherlands and Poland. | SpainThe Spanish website lists doctors in Spain. The group runs separate websites in other countries. |
| Website languages | Spanish, English, German, Dutch, Italian, French and Portuguese | Spanish |
| Consultation model | Online questionnaire reviewed by a doctor in writingFollow-up questions go to the doctor in the private chat of your account. | Platform to book appointments with independent doctors, in person or onlineDoctoralia states that it is an intermediary and does not provide healthcare. Each doctor chooses video, phone or chat for online visits. |
| Doctor response time | Within 24 hours, as stated on our website. | Not published |
| Messages with the doctor | YesPrivate written chat with the doctor in your account. Not a live or 24/7 service. | YesChat with some doctors, depending on the doctor. |
| Areas of care | weight loss, hair loss, sexual health and skin conditions | general medicine, mental health and skin conditionsMedical specialties of the listed doctors, for example general medicine, dermatology, psychology and psychiatry. |
| Prices | €35 one-off consultation (€40 for skin conditions). Weight-loss plan €25/month, billed €25 every 28 days; hair-growth plan €15/month, billed €45 every 90 days. Medication is paid separately at the pharmacy. | Booking is free. Each doctor sets the consultation fee and payment terms. |
| Ongoing plans | YesOptional plans for weight loss and hair growth, which you can cancel any time. | Not published |
| Prescription and medication | If the doctor considers treatment appropriate: an electronic prescription, collected at a pharmacyHi Doctor does not sell or deliver medication. Each pharmacy decides whether it can dispense the prescription. | Not published |
| Support channels | email and chatThe chat is the private chat with your doctor in your account. No phone line. | contact form |
| Trustpilot profile | View the profile on Trustpilot | View the profile on Trustpilot |
Which service may suit you
Hi Doctor may suit you if
- you want care for weight loss, hair loss, sexual health or a skin condition without booking an appointment
- you want to know the price before you start
- you live in an EU country outside Spain
Doctoralia may suit you if
- you want to choose a specific doctor or specialist
- you need an in-person visit or a specialty outside these areas
- you prefer a live video or phone consultation
Questions about Hi Doctor and Doctoralia
Who operates Doctoralia?
What is the difference between Hi Doctor and Doctoralia?
Is there an alternative to Doctoralia for an online consultation?
How much does a consultation cost on Doctoralia compared with Hi Doctor?
Can I see a doctor in person through Hi Doctor?
Where these facts come from
Every fact about Doctoralia on this page comes from these public pages, read on 21 October 2026.
- Operator, Consultation model, Messages with the doctor: www.doctoralia.es/public/doc/es/2024_02_condiciones_generales_de_contratacion.pdf (read on 22 October 2026)
- Countries served, Website languages, Areas of care: www.doctoralia.es/ (read on 21 October 2026)
- Prices: www.doctoralia.es/medico-general/online (read on 21 October 2026)
- Support channels: www.doctoralia.es/contacto (read on 21 October 2026)
- Trustpilot profile: www.trustpilot.com/review/doctoralia.es (read on 21 October 2026)
Hi Doctor facts come from our own website and price list. The table links to each provider's Trustpilot profile, Hi Doctor's included, and quotes no ratings. Our profile: www.trustpilot.com/review/hi-doctor.ai
Spotted something out of date? Write to hello@hi-doctor.ai and we will check and correct it.
Other comparisons
See whether Hi Doctor fits you
Fill in a short questionnaire and a doctor licensed in an EU country reviews it. A doctor issues a prescription only if they consider the treatment appropriate for you.
Start a hair-growth consultationIf the doctor cannot treat you online, we refund the full amount.If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work