Hi Doctor vs Cita Médico Ahora
Hi Doctor and Cita Médico Ahora both offer online medical consultations to patients in Spain. Cita Médico Ahora works with booked phone or video appointments; Hi Doctor with a written questionnaire that a doctor reviews. Here are the facts, with sources.
Facts checked on 21 October 2026 from each provider's public website and Trustpilot profile, or from a dated archived copy where its website was offline.
Hi Doctor and Cita Médico Ahora at a glance
The main difference is the format: a booked call or a written questionnaire. These are the differences, based on what each publishes.
No appointment to book
With Hi Doctor you fill in the questionnaire whenever it suits you. With Cita Médico Ahora you book a time slot for a call or video consultation.
Countries served
Hi Doctor serves 19 EU countries in 7 languages. Cita Médico Ahora serves patients in Spain, in Spanish.
Written follow-up with your doctor
Hi Doctor includes a private written chat with the doctor in your account. On 21 October 2026 Cita Médico Ahora's website listed no messaging service with its doctors.
Where Cita Médico Ahora may fit better: it lets you speak with a doctor by phone or video, and it covers general medical questions, which are outside Hi Doctor's scope. Cita Médico Ahora publishes a fee of €19 for a general consultation. The services differ, so the fees do not compare like for like.
Hi Doctor and Cita Médico Ahora side by side
Facts as published by each provider on 21 October 2026. Not published means we found no public information.
| Hi Doctor | Cita Médico Ahora | |
|---|---|---|
| Countries served | Austria, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Spain and SwedenPaused for now in Belgium, Czechia, Estonia, Finland, Latvia, Lithuania, Netherlands and Poland. | Spain |
| Website languages | Spanish, English, German, Dutch, Italian, French and Portuguese | Spanish |
| Consultation model | Online questionnaire reviewed by a doctor in writingFollow-up questions go to the doctor in the private chat of your account. | Booked phone or video appointment with a doctorYou book a time slot and speak with a doctor by phone or video. |
| Doctor response time | Within 24 hours, as stated on our website. | Same-day answer, as stated on its website; the prescription is usually sent the same day. |
| Messages with the doctor | YesPrivate written chat with the doctor in your account. Not a live or 24/7 service. | Not published |
| Areas of care | weight loss, hair loss, sexual health and skin conditions | weight loss, hair loss, sexual health and general medicine |
| Prices | €35 one-off consultation (€40 for skin conditions). Weight-loss plan €25/month, billed €25 every 28 days; hair-growth plan €15/month, billed €45 every 90 days. Medication is paid separately at the pharmacy. | €19 for a general consultation, €39 for a weight-loss consultation. Medication is paid separately at the pharmacy. |
| Ongoing plans | YesOptional plans for weight loss and hair growth, which you can cancel any time. | Not published |
| Prescription and medication | If the doctor considers treatment appropriate: an electronic prescription, collected at a pharmacyHi Doctor does not sell or deliver medication. Each pharmacy decides whether it can dispense the prescription. | If the doctor considers treatment appropriate: an electronic prescription, collected at a pharmacyElectronic prescription sent by email with a QR code, for collection at a pharmacy in Spain. |
| Support channels | email and chatThe chat is the private chat with your doctor in your account. No phone line. | email, phone and WhatsAppPhone and WhatsApp, Monday to Friday, 09:00 to 17:00. |
| Trustpilot profile | View the profile on Trustpilot | View the profile on Trustpilot |
Which service may suit you
Hi Doctor may suit you if
- you prefer to answer in writing, at any time, without booking a call
- you live outside Spain or want the service in another language
- you want an optional ongoing plan for weight loss or hair growth
Cita Médico Ahora may suit you if
- you live in Spain and would rather speak with a doctor
- you have a general medical question
- you want to reach support by phone or WhatsApp
Questions about Hi Doctor and Cita Médico Ahora
Who operates Cita Médico Ahora?
What is the difference between Hi Doctor and Cita Médico Ahora?
Is there an alternative to Cita Médico Ahora?
How much does Cita Médico Ahora cost compared with Hi Doctor?
Can I use Hi Doctor in Spain?
Where these facts come from
Every fact about Cita Médico Ahora on this page comes from these public pages, read on 21 October 2026.
- Operator: www.citamedicoahora.es/legal-notice/ (read on 22 October 2026)
- Countries served, Website languages, Consultation model, Doctor response time, Areas of care, Prices, Prescription and medication, Support channels: www.citamedicoahora.es/ (read on 21 October 2026)
- Trustpilot profile: www.trustpilot.com/review/www.citamedicoahora.es (read on 21 October 2026)
Hi Doctor facts come from our own website and price list. The table links to each provider's Trustpilot profile, Hi Doctor's included, and quotes no ratings. Our profile: www.trustpilot.com/review/hi-doctor.ai
Spotted something out of date? Write to hello@hi-doctor.ai and we will check and correct it.
Other comparisons
See whether Hi Doctor fits you
Fill in a short questionnaire and a doctor licensed in an EU country reviews it. A doctor issues a prescription only if they consider the treatment appropriate for you.
Start a weight-loss consultationIf the doctor cannot treat you online, we refund the full amount.If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work