Can granos persistentes be treated through an online consultation?

An EU-licensed doctor reviews your case from the clinical questionnaire you complete in about 5-8 minutes. If there is a clinical indication, you receive an electronic prescription in less than 4 hours on average; if there is not, the doctor tells you why and the fee is refunded in full.

How much does the consultation cost?

A one-off consultation is €35. If the doctor does not approve a treatment, the fee is refunded in full. Medication is paid for separately at the pharmacy.

Is the prescription valid at pharmacies in other EU countries?

Yes. It is a Spanish-issued electronic prescription recognised at pharmacies across all 27 EU member states under Directive 2011/24/EU. In Spain the pharmacy scans the QR code; elsewhere in the EU the pharmacist dispenses the locally-marketed equivalent of the same active ingredient.

An EU-licensed doctor — never an automated algorithm. Their licence number appears on the electronic prescription so any pharmacy can verify it.

How quickly do I get a reply?

In less than 4 hours on average. The reply lands in your private account, along with the prescription if one is issued, plus an email notification. The conversation stays in the in-account chat — we never use WhatsApp or SMS for clinical matters.

PERSISTENT BREAKOUTS · ROMANIA

Persistent breakouts · Romania.

An EU-licensed doctor reviews your case online. electronic prescription valid at any pharmacy in UE · EU-27. If spots and blackheads have gone on for months without responding to cleansing and skincare, you probably need a prescription topical treatment. A doctor grades your acne from the questionnaire and photos and chooses between azelaic acid, adapalene with benzoyl peroxide, or clindamycin with benzoyl peroxide.

Start consultation View category · Dermatology

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