Can caída del cabello be treated through an online consultation?

Yes. An EU-licensed doctor reviews your case based on the 5–8 minute clinical questionnaire you complete. If there's an indication, you receive a electronic prescription within 24 hours; if not, the doctor will tell you and the consultation fee is fully refunded.

How much does the consultation cost?

The consultation is €25. If the doctor decides you are not a candidate for treatment, the full fee is refunded — you only pay if the prescription is issued.

Is the prescription valid at other EU pharmacies?

Yes. prescription is a Spanish electronic prescription recognised at all 27 EU member-state pharmacies under Directive 2011/24/EU. In Spain the QR is scanned; elsewhere in the EU the pharmacist dispenses the locally-marketed equivalent of the same active ingredient.

An EU-licensed doctor — never an automated algorithm. Their licence number is recorded on the electronic prescription so any pharmacy can verify it.

How quickly do I receive a response?

Within 24 hours, often the same day. The reply lands in your private account and — if a prescription is issued — you'll find it there as well, plus an email notification.

HAIR LOSS · VALENCIA

Hair loss · Valencia.

An EU-licensed doctor reviews your case online. electronic prescription valid at any pharmacy in Comunidad Valenciana. Hair loss has many causes: genetics, stress, nutritional deficiencies. A doctor helps you set priorities.

Start consultation View category · Hair growth

TREATMENTS

Three categories, one process.

Choose what fits. The journey is identical.

Weight-management consultation — illustrative format

Weight loss

A medical consultation on your weight goal. Treatment if appropriate.

Start

Sexual health

An absolutely discreet consultation for intimate concerns.

Start

Hair growth

Medical assessment and tailored treatment for hair loss.

Start

Hair loss · Valencia.

Three categories, one process.

Weight loss

Sexual health

Hair growth

We'll tell you when we add new treatments.