Can manchas oscuras en la cara be treated through an online consultation?

An EU-licensed doctor reviews your case from the clinical questionnaire you complete in about 5-8 minutes. If there is a clinical indication, you receive an electronic prescription in less than 4 hours on average; if there is not, the doctor tells you why and the fee is refunded in full.

How much does the consultation cost?

A one-off consultation is €35. If the doctor does not approve a treatment, the fee is refunded in full. Medication is paid for separately at the pharmacy.

Is the prescription valid at pharmacies in other EU countries?

Yes. It is a Spanish-issued electronic prescription recognised at pharmacies across all 27 EU member states under Directive 2011/24/EU. In Spain the pharmacy scans the QR code; elsewhere in the EU the pharmacist dispenses the locally-marketed equivalent of the same active ingredient.

An EU-licensed doctor — never an automated algorithm. Their licence number appears on the electronic prescription so any pharmacy can verify it.

How quickly do I get a reply?

In less than 4 hours on average. The reply lands in your private account, along with the prescription if one is issued, plus an email notification. The conversation stays in the in-account chat — we never use WhatsApp or SMS for clinical matters.

DARK PATCHES ON THE FACE · BELGIUM

Dark patches on the face · Belgium.

An EU-licensed doctor reviews your case online. electronic prescription valid at any pharmacy in UE · EU-27. Symmetrical patches with irregular edges that worsen in the sun are usually melasma. The doctor confirms it from your photos, rules out lesions that need examination and prescribes a supervised depigmenting course with strict sun protection.

Start consultation View category · Dermatology

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