Saying it is the first step.
An online consultation with a licensed doctor, with the discretion you expect. Reply in under 24 hours.
HOW IT WORKS
Discreet, evidence-based men's health care
An EU-licensed doctor reviews your symptoms and medical history, then prescribes a personalised treatment plan. Everything happens online, in confidence — no clinic visits, no awkward conversations at the pharmacy counter.
STEP 1
Five-minute questionnaire
Tell us about your symptoms, medical history and goals. Submit your photos and ID for KYC verification.
STEP 2
EU doctor reviews
A licensed doctor reviews your case in under 24 hours. If approved, you receive a personalised plan and an electronic prescription valid in any EU pharmacy.
STEP 3
Pick up at any EU pharmacy
Show your REMPE prescription at any pharmacy in the European Union. Continue follow-up with your doctor through your private chat — adjustments and refills as needed.
YOUR PATH · 5 STEPS
Your path to treatment
From online consultation to ongoing follow-up — without leaving home.
PATIENT STORIES
Real patient stories.
Names changed for privacy. Shared to illustrate the care journey.
Testimonials are illustrative examples of real cases. Names changed for privacy.
FREQUENTLY ASKED
Questions, answered
How fast will I get my prescription?
An EU-licensed doctor reviews your case in under 24 hours — usually within a few hours during business days. The electronic prescription is delivered to your account and to your email the moment it's issued.
What if the doctor doesn't approve my treatment?
You get a 100% refund. Hi-Doctor charges €25 only when an EU-licensed doctor confirms that treatment is appropriate for your case. If they decide it isn't, you don't pay.
Where can I fill the prescription?
Any pharmacy in the European Union. Hi-Doctor issues a REMPE (Receta Médica Privada Electrónica) prescription — the Spanish-issued PDF carries every field required by EU Directive 2011/24/EU and is recognised across all 27 member states.
Is my consultation private?
Yes. Every conversation happens inside an encrypted private chat tied to your account. Doctors are bound by EU medical-secrecy regulation. We never share your data with anyone outside your treating doctor.
Do I need a video call or can it all be online?
Fully asynchronous — no scheduled video. You complete a 5-minute questionnaire, the doctor reviews it, and you continue follow-up through chat. If your case requires a video call, the doctor can request one at no extra charge.
Talk to a doctor today
Five-minute online consultation. EU prescription delivered in under 24 hours. 100% money-back if your doctor doesn't approve treatment.
Start consultation