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An online consultation with a licensed doctor, with the discretion you expect. Reply in under 24 hours.
HOW IT WORKS
An EU-licensed doctor reviews your symptoms and medical history, then prescribes a personalised treatment plan. Everything happens online, in confidence — no clinic visits, no awkward conversations at the pharmacy counter.
STEP 1
Tell us about your symptoms, medical history and goals. Submit your photos and ID for KYC verification.
STEP 2
A licensed doctor reviews your case in under 24 hours. If approved, you receive a personalised plan and an electronic prescription valid in any EU pharmacy.
STEP 3
Show your REMPE prescription at any pharmacy in the European Union. Continue follow-up with your doctor through your private chat — adjustments and refills as needed.
YOUR PATH · 5 STEPS
From online consultation to ongoing follow-up — without leaving home.
PATIENT STORIES
Names changed for privacy. 4.8 average rating.
Testimonials are illustrative examples of real cases. Names changed for privacy.
FREQUENTLY ASKED
An EU-licensed doctor reviews your case in under 24 hours — usually within a few hours during business days. The electronic prescription is delivered to your account and to your email the moment it's issued.
You get a 100% refund. Hi-Doctor charges €25 only when an EU-licensed doctor confirms that treatment is appropriate for your case. If they decide it isn't, you don't pay.
Any pharmacy in the European Union. Hi-Doctor issues a REMPE (Receta Médica Privada Electrónica) prescription — the Spanish-issued PDF carries every field required by EU Directive 2011/24/EU and is recognised across all 27 member states.
Yes. Every conversation happens inside an encrypted private chat tied to your account. Doctors are bound by EU medical-secrecy regulation. We never share your data with anyone outside your treating doctor.
Fully asynchronous — no scheduled video. You complete a 5-minute questionnaire, the doctor reviews it, and you continue follow-up through chat. If your case requires a video call, the doctor can request one at no extra charge.
Five-minute online consultation. EU prescription delivered in under 24 hours. 100% money-back if your doctor doesn't approve treatment.
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