ONE-OFF
One-off consultation
€35
One consultation, one doctor, one decision.
Start consultationWHAT'S INCLUDED
- Consultation reviewed by an EU-licensed doctor
- Electronic prescription if approved
- Full refund if not approved
DISCREET ONLINE CARE
Medical care for erectile dysfunction
Complete a focused assessment for erectile dysfunction treatment, reviewed confidentially by an EU-licensed doctor.
Licensed EU doctors
Prescription in <24 h
50,000+ patients served
Secure patient account
HOW IT WORKS
Discreet, evidence-based men's health care
An EU-licensed doctor reviews your symptoms and medical history, then prescribes a personalised treatment plan. Everything happens online, in confidence — no clinic visits, no awkward conversations at the pharmacy counter.
STEP 1
Five-minute questionnaire
Tell us about your symptoms, medical history and goals. Submit your photos and ID for KYC verification.
STEP 2
EU doctor reviews
A licensed doctor reviews your case in under 24 hours. If approved, you receive a personalised plan and an electronic prescription valid in any EU pharmacy.
STEP 3
Pick up at any EU pharmacy
Show your electronic prescription at any pharmacy in the European Union. Continue follow-up with your doctor through your private chat — adjustments and refills as needed.
YOUR PATH · 5 STEPS
Your path to treatment
From online consultation to ongoing follow-up — without leaving home.
- Start your online visitAnswer a 4-minute questionnaire about your health and goal. No in-person appointment, no travel. You'll know within 24 hours if you're a candidate.
- A doctor reviews your case (and, if appropriate, issues an Rx)A licensed doctor reviews your answers personally. If they need clarifications, they message you in the private chat on your account. If the treatment is appropriate, they sign an electronic prescription.
- Review and paymentIf the doctor does not approve treatment, we refund your €35 one-off fee in full within 48 hours.
- Collect treatment from the pharmacyTake your electronic prescription to any EU pharmacy — in Spain the pharmacist scans the QR code; elsewhere in the EU you show the PDF and receive a locally-marketed equivalent with the same active ingredient. We never ship medications ourselves; the pharmacist dispenses them.
- Ongoing supportPrivate chat with your doctor for questions. 4-week check-in. Renewal before your prescription expires.
PRICING
Two clear ways to continue your care.
€35 one-off. €25/month for weight loss or €15/month (billed €45 every 3 months) for hair growth.
Full refund if a review is not approved If a review is not approved, we refund the €35 consultation fee in full.
Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi-Doctor does not sell medications.
PATIENT STORIES
Real patient stories.
Names changed for privacy. Shared to illustrate the care journey.
96% love their experience
50,000+ patients and counting
“Everything through the private chat, with real respect.”
Marta S.Barcelona “The doctor gave me the time I needed.”
Diego L.Málaga “I could write without pressure. The doctor replied with the same calm.”
Elena D.Toledo “Absolute discretion. It makes all the difference.”
Ignacio V.Vigo “So respectful I came back for the follow-up.”
Cristina R.Palma “Consulted Sunday, replied Monday. That cadence changes things.”
Adrián P.Tenerife
Testimonials are illustrative examples of real cases. Names changed for privacy.
FREQUENTLY ASKED
Questions, answered
How fast will I get my prescription?
An EU-licensed doctor reviews your case in under 24 hours — usually within a few hours during business days. The electronic prescription is delivered to your account and to your email the moment it's issued.
What if the doctor doesn't approve my treatment?
If a review is not approved, you receive a full refund. For a one-off consultation, we refund the €35 consultation fee. For a plan review, we refund that period's fee and cancel the plan.
Where can I fill the prescription?
Any pharmacy in the European Union. Hi-Doctor issues a private electronic prescription (Receta Médica Privada Electrónica) — the Spanish-issued PDF carries every field required by EU Directive 2011/24/EU and is recognised across all 27 member states.
Is my consultation private?
Yes. Every conversation happens inside an encrypted private chat tied to your account. Doctors are bound by EU medical-secrecy regulation. We never share your data with anyone outside your treating doctor.
Do I need a video call or can it all be online?
Fully asynchronous — no scheduled video. You complete a 5-minute questionnaire, the doctor reviews it, and you continue follow-up through chat. If your case requires a video call, the doctor can request one at no extra charge.
Talk to a doctor today
Five-minute online consultation. EU prescription delivered in under 24 hours. 100% money-back if your doctor doesn't approve treatment.