Rosacea sits within the dermatology area that Hi-Doctor covers. Our doctors review your case individually — not through an algorithm — and propose a therapeutic approach when indicated.

How is Rosacea evaluated in an online consultation?

You fill in a dermatology-oriented medical questionnaire (~5 min). An EU-licensed doctor reviews your clinical history, current medication, allergies and background in less than 2 hours on average. If clarifications are needed, they message you via the private chat in your account.

How long until you see results?

It depends on the case. For dermatology, reasonable timelines are explained during the consultation and follow-up lives inside the private chat. The full medical record stays in an auditable thread inside your account.

Can I consult for Rosacea from Tilburg?

Yes. Hi-Doctor runs 100% online across the EU, so from Tilburg you can fill in the questionnaire and receive the medical review without travelling. The electronic prescription issued by the licensed doctor is valid at any EU pharmacy under Directive 2011/24/EU; outside Spain the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

How does a doctor assess a skin concern online?

The doctor reviews its appearance and progression, your history, allergies, current products and clear photos when needed. If your skin needs an in-person examination, the doctor refers you before prescribing.

What is the private electronic prescription and why is it valid across the EU?

The private electronic prescription (Receta Médica Privada Electrónica) is issued by a licensed doctor in Spain. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose), which makes it legally recognised across all 27 EU member states. In Spanish pharmacies it is dispensed from the QR; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

How does Hi-Doctor work step by step?

1) Fill in an online medical questionnaire in about 4 minutes. 2) The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health is €35 per consultation. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at any EU pharmacy. If the review is not approved, the applicable fee is refunded in full.

CONDITION · Tilburg

Rosacea.

Persistent facial redness and spots: prescription topical treatment reviewed by a doctor.

Start consultation Explore Dermatology

€35 one-offFull refund if a review is not approved

DERMATOLOGY

Start in five minutes.

Answer the questionnaire. A licensed doctor reads it. You pay only if treatment is approved.

Start consultation

Licensed EU doctors

Doctor review in less than 2 hours on average

50,000+ patients served

Secure patient account

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up — without leaving home.

5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
Less than 2 hours
A doctor reviews your case
A licensed doctor reviews your answers and replies personally.
Refund guarantee
Review and payment
If not approved, we refund your €35 one-off in full.
EU pharmacies
Collect treatment from the pharmacy
Collect it at any EU pharmacy with your e-prescription.
4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.

DERMATOLOGY

Rosacea

The doctor assesses the pattern of redness and spots in your photos and prescribes azelaic acid or a compounded formula depending on whether redness or papules dominate. Eye symptoms are referred to in-person care.

WHAT IT IS

Rosacea is a chronic inflammatory condition of the central facial skin. It shows as flushing and persistent redness across the cheeks, nose, forehead and chin, often with small visible vessels, and in some cases with papules and pustules that are mistaken for acne.

It runs in flares triggered by sun, heat, alcohol, spicy food, hot drinks or stress. It can also affect the eyes, with a gritty feeling, burning or red eyelids.

In the online consultation, the doctor identifies the predominant subtype from your photos, rules out other causes of redness and chooses a topical treatment. Rosacea is controlled rather than cured, so the plan includes sun protection and trigger management.

HOW COMMON IT IS

Common in fair-skinned adults between 30 and 60, and diagnosed more often in women, although forms with thickening of the nose are more frequent in men.

CAUSES

Genetic predisposition
Altered vascular and immune regulation in the skin
Reaction to the Demodex mite and associated bacteria
Environmental triggers: sun, heat, cold, wind
Dietary triggers: alcohol, spicy food, hot drinks
Emotional stress and intense exercise

TREATMENT APPROACHES

Azelaic acid 15% gel, twice daily, as the first-line option for papules and pustules
Compounded formula for persistent redness, once daily for about three months
Compounded formula for papules and pustules, once daily for about three months
Daily SPF 50 sun protection and fragrance-free skincare
Identifying and avoiding personal triggers
Oral antibiotics, low-dose isotretinoin or laser only through in-person care

WHEN TO SEE A DOCTOR

See a doctor if facial redness is persistent or comes with spots that do not respond to skincare. If you have eye symptoms (red eyes, burning, a gritty feeling), thickening of the nose or an unclear diagnosis, you need an in-person assessment; the online consultation screens for this and refers you.

RELATED TREATMENTS