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Skin treatment · Brno

Rosacea, Brno

An EU-licensed doctor reviews your case online. If treatment is appropriate, you can take your e-prescription to the pharmacy you choose in Chequia.

€40once
  • No appointment, no travel
  • Collect at your usual pharmacy
  • If it's not safe for you, we'll say so, at no cost
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EU-licensed doctors

Every case read by an EU-licensed doctor.

Reply in under 2 hours on average

In writing, in your private chat. The doctor can ask for a call when needed.

Full refund if it is not right for you

Not approved? Refunded in full, automatically.

Reviewed on Trustpilot

Independent reviews from real patients, published by Trustpilot.

Electronic prescription

Sent to the pharmacy you choose; each pharmacy decides whether it can dispense it.

Rosacea treatments in Brno

One-off consultation

One consultation, one doctor, one decision.

€40/ once
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Healthy skin starts with a real diagnosis

Answer a few simple questions and a doctor reviews your case in under 2 hours on average.

Start consultationIf the doctor cannot treat you online, we refund the full amount.
The clinical information on this page was reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Barcelona College of Physicians, no. 080869277 View profile

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work

More about your care

What is it?

Rosacea is a chronic inflammatory condition of the central facial skin. It shows as flushing and persistent redness across the cheeks, nose, forehead and chin, often with small visible vessels, and in some cases with papules and pustules that are mistaken for acne.

It runs in flares triggered by sun, heat, alcohol, spicy food, hot drinks or stress. It can also affect the eyes, with a gritty feeling, burning or red eyelids.

In the online consultation, the doctor identifies the predominant subtype from your photos, rules out other causes of redness and chooses a topical treatment. Rosacea is controlled rather than cured, so the plan includes sun protection and trigger management.

Read the full condition information

The doctor assesses the pattern of redness and spots in your photos and prescribes a topical gel or a compounded formula depending on whether redness or bumps dominate. Eye symptoms are referred to in-person care.

HOW COMMON IT IS

Common in fair-skinned adults between 30 and 60, and diagnosed more often in women, although forms with thickening of the nose are more frequent in men.

CAUSES

  • Genetic predisposition
  • Altered vascular and immune regulation in the skin
  • Reaction to the Demodex mite and associated bacteria
  • Environmental triggers: sun, heat, cold, wind
  • Dietary triggers: alcohol, spicy food, hot drinks
  • Emotional stress and intense exercise

TREATMENT APPROACHES

  • Prescription treatment, when the doctor considers it appropriate
  • Compounded formula for persistent redness, once daily for about three months
  • Compounded formula for papules and pustules, once daily for about three months
  • Daily SPF 50 sun protection and fragrance-free skincare
  • Identifying and avoiding personal triggers
  • Oral antibiotics, low-dose isotretinoin or laser only through in-person care

WHEN TO SEE A DOCTOR

See a doctor if facial redness is persistent or comes with spots that do not respond to skincare. If you have eye symptoms (red eyes, burning, a gritty feeling), thickening of the nose or an unclear diagnosis, you need an in-person assessment; the online consultation screens for this and refers you.

How it works, step by step

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up, without leaving home.

  1. 1. 5 minutes

    Start your online visit

    Answer a 5-minute health questionnaire from home.

  2. 2. Under 2 hours on average

    A doctor reviews your case

    An EU-licensed doctor reviews your answers and replies personally.

  3. 3. Refund guarantee

    Review and payment

    If not approved, we refund your €40 one-off in full.

  4. 4. EU pharmacies

    Collect treatment from the pharmacy

    Collect it at the pharmacy you choose with your e-prescription; each pharmacy decides whether it can dispense it.

  5. 5. 4-week check-in

    Ongoing support

    Private chat, 4-week check-in, simple prescription renewal.

Payment and refunds

PRICING

If it is not approved, it costs you nothing.

€40 one-off. €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth.

ONE-OFF

One consultation, one doctor, one decision.

Photos reviewed by an EU-licensed doctor

WHAT'S INCLUDED

  • Consultation reviewed by an EU-licensed doctor
  • Electronic prescription if approved
  • Full refund if not approved

Full refund if a review is not approved

If a review is not approved, we refund the €40 consultation fee in full.

Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi Doctor does not sell medications.

Read the refund terms
Rosacea sits within the dermatology area that Hi Doctor covers. Our doctors review your case individually, not through an algorithm, and propose a therapeutic approach when indicated.
You fill in a dermatology-oriented medical questionnaire (~5 min). An EU-licensed doctor reviews your clinical history, current medication, allergies and background in less than 2 hours on average. If clarifications are needed, they message you via the private chat in your account.
The doctor proposes the most appropriate treatment among those authorised in the EU for dermatology. A skin consultation is a €40 one-off. Other areas: €25/month for weight loss, €15/month (billed €45 every 90 days) for hair growth and €35 per sexual health consultation. If your case is not eligible, the applicable fee is refunded in full.
It depends on the case. For dermatology, reasonable timelines are explained during the consultation and follow-up lives inside the private chat. The full medical record stays in an auditable thread inside your account.
Yes. Hi Doctor runs 100% online across the EU, so from Brno you can fill in the questionnaire and receive the medical review without travelling. The EU-licensed doctor issues the electronic prescription under Directive 2011/24/EU, and each pharmacy decides whether it can dispense it; outside Spain some pharmacies do not accept PDF prescriptions, and those that do dispense the locally marketed equivalent of the same active ingredient.
The doctor reviews its appearance and progression, your history, allergies, current products and clear photos when needed. If your skin needs an in-person examination, the doctor refers you before prescribing.
The private electronic prescription (Receta Médica Privada Electrónica) is issued by an EU-licensed doctor. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose). Each pharmacy decides whether it can dispense it. In Spanish pharmacies it is dispensed from the QR; outside Spain, some pharmacies do not accept PDF prescriptions, and those that do dispense the locally marketed equivalent of the same active ingredient.
1) Fill in an online medical questionnaire in about 4 minutes. 2) A skin consultation is a €40 one-off. Other areas: €25/month for weight loss, €15/month (billed €45 every 90 days) for hair growth and €35 per sexual health consultation. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at the pharmacy you choose; each pharmacy decides whether it can dispense it. If the review is not approved, the applicable fee is refunded in full.

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