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Sexual health treatment · Bordeaux

HIV PrEP, Bordeaux

An EU-licensed doctor reviews your case online. If treatment is appropriate, you can take your e-prescription to the pharmacy you choose in Francia.

€35once
  • No appointment, no travel
  • Collect at your usual pharmacy
  • If it's not safe for you, we'll say so, at no cost
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EU-licensed doctors

Every case read by an EU-licensed doctor.

Reply in under 2 hours on average

In writing, in your private chat. The doctor can ask for a call when needed.

Full refund if it is not right for you

Not approved? Refunded in full, automatically.

Reviewed on Trustpilot

Independent reviews from real patients, published by Trustpilot.

Electronic prescription

Sent to the pharmacy you choose; each pharmacy decides whether it can dispense it.

HIV PrEP treatments in Bordeaux

One-off consultation

One consultation, one doctor, one decision.

€35/ once
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Saying it is the first step

Answer a few simple questions and a doctor reviews your case in under 2 hours on average.

Start consultationIf the doctor cannot treat you online, we refund the full amount.
The clinical information on this page was reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Barcelona College of Physicians, no. 080869277 View profile

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work

More about your care

What is it?

PrEP (pre-exposure prophylaxis) is an antiretroviral medication taken by an HIV-negative person to reduce the risk of acquiring HIV through sex. It is not a vaccine, does not cure HIV, and does not protect against other sexually transmitted infections.

There are two dosing schedules: daily dosing (one tablet per day) and event-driven or on-demand dosing (2-1-1), which involves taking two tablets between 2 and 24 hours before sex, one at 24 hours and another at 48 hours. The event-driven schedule is only indicated for men who have sex with men.

Before starting PrEP, a negative HIV test and kidney function assessment are essential. Regular follow-up with HIV testing, kidney function monitoring and STI screening is a core part of the programme.

Read the full condition information

PrEP reduces the risk of acquiring HIV when taken on the agreed schedule. HIV infection must be excluded and kidney function checked before starting; follow-up includes regular testing and wider sexual-health care.

HOW COMMON IT IS

PrEP use has grown significantly in Europe since its approval. More public health systems are including it within their HIV prevention strategies.

CAUSES

  • Anal or vaginal sex without condoms with partners of unknown or positive HIV status
  • Multiple sexual partners without consistent condom use
  • Injecting drug use or chemsex
  • Recent diagnosis of other STIs as a risk marker
  • Sexual partner with HIV without suppressed viral load
  • Sex work

TREATMENT APPROACHES

  • Prescription treatment, when the doctor considers it appropriate
  • Event-driven dosing (2-1-1) for scheduled anal sex in men
  • Negative HIV test before starting and every 3 months
  • Kidney function monitoring at baseline and during follow-up
  • Regular STI screening
  • Referral to public health services when appropriate

WHEN TO SEE A DOCTOR

If you think PrEP may be right for you, see a doctor for a full assessment including HIV testing, kidney function checks and STI screening before starting.

How it works, step by step

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up, without leaving home.

  1. 1. 5 minutes

    Start your online visit

    Answer a 5-minute health questionnaire from home.

  2. 2. Under 2 hours on average

    A doctor reviews your case

    An EU-licensed doctor reviews your answers and replies personally.

  3. 3. Refund guarantee

    Review and payment

    If not approved, we refund your €35 one-off in full.

  4. 4. EU pharmacies

    Collect treatment from the pharmacy

    Collect it at the pharmacy you choose with your e-prescription; each pharmacy decides whether it can dispense it.

  5. 5. 4-week check-in

    Ongoing support

    Private chat, 4-week check-in, simple prescription renewal.

Payment and refunds

PRICING

If it is not approved, it costs you nothing.

€35 for one sexual-health consultation. Paid once, with no recurring charge.

ONE-OFF

One consultation, one doctor, one decision.

Nothing stored publicly, ever

WHAT'S INCLUDED

  • Consultation reviewed by an EU-licensed doctor
  • Electronic prescription if approved
  • Full refund if not approved

Full refund if a review is not approved

If a review is not approved, we refund the €35 consultation fee in full.

Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi Doctor does not sell medications.

Read the refund terms
HIV PrEP sits within the sexual health area that Hi Doctor covers. Our doctors review your case individually, not through an algorithm, and propose a therapeutic approach when indicated.
You fill in a sexual health-oriented medical questionnaire (~5 min). An EU-licensed doctor reviews your clinical history, current medication, allergies and background in less than 2 hours on average. If clarifications are needed, they message you via the private chat in your account.
The doctor proposes the most appropriate treatment among those authorised in the EU for sexual health. A sexual health consultation is a €35 one-off. Other areas: €25/month for weight loss, €15/month (billed €45 every 90 days) for hair growth and €40 per skin consultation. If your case is not eligible, the applicable fee is refunded in full.
It depends on the case. For sexual health, reasonable timelines are explained during the consultation and follow-up lives inside the private chat. The full medical record stays in an auditable thread inside your account.
Yes. Hi Doctor runs 100% online across the EU, so from Bordeaux you can fill in the questionnaire and receive the medical review without travelling. The EU-licensed doctor issues the electronic prescription under Directive 2011/24/EU, and each pharmacy decides whether it can dispense it; outside Spain some pharmacies do not accept PDF prescriptions, and those that do dispense the locally marketed equivalent of the same active ingredient.
Yes. All communication happens in the private chat of your account, GDPR-compliant. The doctor treats discretion as a core of the service and there is no history visible outside your consultation.
The private electronic prescription (Receta Médica Privada Electrónica) is issued by an EU-licensed doctor. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose). Each pharmacy decides whether it can dispense it. In Spanish pharmacies it is dispensed from the QR; outside Spain, some pharmacies do not accept PDF prescriptions, and those that do dispense the locally marketed equivalent of the same active ingredient.
1) Fill in an online medical questionnaire in about 4 minutes. 2) A sexual health consultation is a €35 one-off. Other areas: €25/month for weight loss, €15/month (billed €45 every 90 days) for hair growth and €40 per skin consultation. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at the pharmacy you choose; each pharmacy decides whether it can dispense it. If the review is not approved, the applicable fee is refunded in full.

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