CONDITION · Bulgaria

Androgenetic alopecia, Bulgaria

The most common form of hair loss in men and women, and one of the most treatable when started early.

From€15/ month

Assessed by an EU-licensed doctor
Treatment only if the doctor finds it indicated
Full refund if not approved

What is it?

Androgenetic alopecia (common baldness) is a progressive, genetic form of hair loss. Androgens act on predisposed follicles, shortening the growth phase and thinning each hair.

In men it shows as a receding hairline and thinning crown; in women, as diffuse thinning on top of the scalp.

Treatments a doctor considers

Medical follow-up plan

For ongoing treatment and doctor-reviewed renewals.

From€15/ month

Learn more

One-off consultation

One consultation, one doctor, one decision.

€35/ once

Learn more

EU-licensed doctors

Every case read by an EU-licensed doctor.

Reply in under 2 hours on average

In writing, in your private chat. The doctor can ask for a call when needed.

Full refund if it is not right for you

Not approved? Refunded in full, automatically.

Reviewed on Trustpilot

Independent reviews from real patients, published by Trustpilot.

Electronic prescription

Sent to the pharmacy you choose; each pharmacy decides whether it can dispense it.

FAQs

About androgenetic alopecia

Hair growth4 questions

What is Androgenetic alopecia?

Androgenetic alopecia sits within the hair growth area that Hi Doctor covers. Our doctors review your case individually, not through an algorithm, and propose a therapeutic approach when indicated.

How is Androgenetic alopecia evaluated in an online consultation?

You fill in a hair growth-oriented medical questionnaire (~5 min). An EU-licensed doctor reviews your clinical history, current medication, allergies and background in less than 2 hours on average. If clarifications are needed, they message you via the private chat in your account.

What treatments does the doctor consider for Androgenetic alopecia?

The doctor proposes the most appropriate treatment among those authorised in the EU for hair growth. The hair-growth plan is €15/month (billed €45 every 90 days). Other areas: €25/month for weight loss, €35 per sexual health consultation and €40 per skin consultation. If your case is not eligible, the applicable fee is refunded in full.

How long until you see results?

It depends on the case. For hair growth, reasonable timelines are explained during the consultation and follow-up lives inside the private chat. The full medical record stays in an auditable thread inside your account.

Talk to a doctor about your hair

Answer a few simple questions and a doctor reviews your case in under 2 hours on average.

Start consultationIf the doctor cannot treat you online, we refund the full amount.

The clinical information on this page was reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Barcelona College of Physicians, no. 080869277 View profile

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work

The clinical information on this page was reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Barcelona College of Physicians, no. 080869277 View profile

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work

More about your care

Read the full condition information

How we assess androgenetic alopecia, when a medical treatment makes sense and what alternatives to consider.

HOW COMMON IT IS

The most common form of hair loss: its frequency increases with age in men, and it also affects many women after menopause.

CAUSES

Genetic predisposition (polygenic inheritance)
Action of dihydrotestosterone (DHT) on hair follicles
Advancing age
Hormonal factors, particularly during menopause

TREATMENT APPROACHES

Prescription treatment, when the doctor considers it appropriate
Combination therapies based on patient profile
Regular medical follow-up to assess response

WHEN TO SEE A DOCTOR

If you notice progressive thinning or a receding hairline, the doctor assesses your case and the most appropriate treatment options.

How it works, step by step

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up, without leaving home.

1. 5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
2. Under 2 hours on average
A doctor reviews your case
An EU-licensed doctor reviews your answers and replies personally.
3. Refund guarantee
Review and payment
If not approved, we refund your €15/month (billed €45 every 90 days) in full.
4. EU pharmacies
Collect treatment from the pharmacy
Collect it at the pharmacy you choose with your e-prescription; each pharmacy decides whether it can dispense it.
5. 4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.

Payment and refunds

PRICING

If it is not approved, it costs you nothing.

€25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth. One-off consultations are €35 for sexual health and €40 for dermatology. Weight loss and hair growth also have a €35 one-time option with no subscription; hair-growth one-time care covers 30 days.

ONGOING PLAN

For ongoing treatment and doctor-reviewed renewals.

€45 every 90 days · cancel anytime

Prefer no subscription? €35 one-time · 30-day treatment

Lowest monthly price we offer

WHAT'S INCLUDED

The fee covers the doctor's time and follow-up
Your doctor reviews your progress at every renewal
Ongoing care with your doctor
Cancel anytime

Full refund if a review is not approved

If a review is not approved, we refund that period's €45 fee and cancel the plan.

Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi Doctor does not sell medications.

Read the refund terms

Can I consult for Androgenetic alopecia from Bulgaria?

Yes. Hi Doctor runs 100% online across the EU, so from Bulgaria you can fill in the questionnaire and receive the medical review without travelling. The EU-licensed doctor issues the electronic prescription under Directive 2011/24/EU, and each pharmacy decides whether it can dispense it; outside Spain some pharmacies do not accept PDF prescriptions, and those that do dispense the locally marketed equivalent of the same active ingredient.

How does a doctor evaluate a hair-loss case in an online consultation?

Through the pattern of loss, how long it has been progressing, family history and current medication. In some cases we ask for scalp photos. The doctor proposes a tailored treatment plan and adjusts it to your tolerance.

What is the private electronic prescription and which pharmacies can dispense it?

The private electronic prescription (Receta Médica Privada Electrónica) is issued by an EU-licensed doctor. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose). Each pharmacy decides whether it can dispense it. In Spanish pharmacies it is dispensed from the QR; outside Spain, some pharmacies do not accept PDF prescriptions, and those that do dispense the locally marketed equivalent of the same active ingredient.

How does Hi Doctor work step by step?

1) Fill in an online medical questionnaire in about 4 minutes. 2) The hair-growth plan is €15/month (billed €45 every 90 days). Other areas: €25/month for weight loss, €35 per sexual health consultation and €40 per skin consultation. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at the pharmacy you choose; each pharmacy decides whether it can dispense it. If the review is not approved, the applicable fee is refunded in full.