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CONDITION · Italy

Obesity, Italy

BMI 30 or higher. An individual medical review, no judgment.

From€25/ 28 days
  • Assessed by an EU-licensed doctor
  • Treatment only if the doctor finds it indicated
  • Full refund if not approved
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What is it?

Obesity (BMI ≥ 30) is a chronic disease recognised by the international medical community. It is characterised by excess body fat that can interfere with normal bodily function.

Far from being an aesthetic issue or a matter of willpower, obesity involves alterations in the regulatory mechanisms of appetite and metabolism. The medical approach takes this complexity into account.

Obesity treatment requires a comprehensive, personalised approach. No single solution works for everyone, and the doctor helps find the right combination for each person.

Treatments a doctor considers

Medical follow-up plan

For ongoing treatment and doctor-reviewed renewals.

From€25/ 28 days
Learn more

One-off consultation

One consultation, one doctor, one decision.

€35/ once
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EU-licensed doctors

Every case read by an EU-licensed doctor.

Reply in under 2 hours on average

In writing, in your private chat. The doctor can ask for a call when needed.

Full refund if it is not right for you

Not approved? Refunded in full, automatically.

Reviewed on Trustpilot

Independent reviews from real patients, published by Trustpilot.

Electronic prescription

Sent to the pharmacy you choose; each pharmacy decides whether it can dispense it.

FAQs

About obesity

Weight loss4 questions
What is Obesity?
Obesity sits within the weight management area that Hi Doctor covers. Our doctors review your case individually, not through an algorithm, and propose a therapeutic approach when indicated.
You fill in a weight management-oriented medical questionnaire (~5 min). An EU-licensed doctor reviews your clinical history, current medication, allergies and background in less than 2 hours on average. If clarifications are needed, they message you via the private chat in your account.
The doctor proposes the most appropriate treatment among those authorised in the EU for weight management. The weight-loss plan is €25/month. Other areas: €15/month (billed €45 every 90 days) for hair growth, €35 per sexual health consultation and €40 per skin consultation. If your case is not eligible, the applicable fee is refunded in full.
It depends on the case. For weight management, reasonable timelines are explained during the consultation and follow-up lives inside the private chat. The full medical record stays in an auditable thread inside your account.

Start your consultation

Answer a few simple questions and a doctor reviews your case in under 2 hours on average.

Start consultationIf the doctor cannot treat you online, we refund the full amount.
The clinical information on this page was reviewed by: Dr. Alejandro Infante, General medicine, on 26 August 2026. Barcelona College of Physicians, no. 080869277 View profile

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work

More about your care
Read the full condition information

Obesity is a complex medical condition. The doctor evaluates metabolic, hormonal and cardiovascular factors before proposing any option.

HOW COMMON IT IS

According to WHO, almost one in four adults in the European Region lives with obesity.

OMS / WHO

CAUSES

  • Genetic predisposition affecting energy metabolism and appetite regulation
  • Hormonal factors altering satiety signals and fat storage
  • Food environments with high availability of ultra-processed foods
  • Sedentary lifestyle and reduced daily energy expenditure
  • Psychological factors such as chronic stress, anxiety or mood disorders
  • Certain medical conditions and medications that contribute to weight gain

TREATMENT APPROACHES

  • Comprehensive medical evaluation with full blood work and comorbidity assessment
  • Individualised nutritional plan supervised by a healthcare professional
  • Progressive physical activity programme adapted to each person's limitations
  • Behavioural therapy to address eating habits and patterns
  • Pharmacological treatment under medical supervision for selected cases
  • Assessment for bariatric surgery in cases of severe obesity meeting defined criteria

WHEN TO SEE A DOCTOR

See a doctor if your BMI is ≥ 30 or if excess weight is affecting your quality of life, mobility, or is associated with other conditions such as high blood pressure or diabetes.

How it works, step by step

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up, without leaving home.

  1. 1. 5 minutes

    Start your online visit

    Answer a 5-minute health questionnaire from home.

  2. 2. Under 2 hours on average

    A doctor reviews your case

    An EU-licensed doctor reviews your answers and replies personally.

  3. 3. Refund guarantee

    Review and payment

    If not approved, we refund your €25/month (billed €25 every 28 days) in full.

  4. 4. EU pharmacies

    Collect treatment from the pharmacy

    Collect it at the pharmacy you choose with your e-prescription; each pharmacy decides whether it can dispense it.

  5. 5. 4-week check-in

    Ongoing support

    Private chat, 4-week check-in, simple prescription renewal.

Payment and refunds

PRICING

If it is not approved, it costs you nothing.

€25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth. One-off consultations are €35 for sexual health and €40 for dermatology. Weight loss and hair growth also have a €35 one-time option with no subscription; hair-growth one-time care covers 30 days.

ONGOING PLAN

For ongoing treatment and doctor-reviewed renewals.

€25 every 4 weeks · cancel anytime

Prefer no subscription? €35 one-time consultation

WHAT'S INCLUDED

  • The fee covers the doctor's time and follow-up
  • Your doctor reviews your progress at every renewal
  • Ongoing care with your doctor
  • Cancel anytime

Full refund if a review is not approved

If a review is not approved, we refund that period's €25 fee and cancel the plan.

Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi Doctor does not sell medications.

Read the refund terms
Yes. Hi Doctor runs 100% online across the EU, so from Italy you can fill in the questionnaire and receive the medical review without travelling. The EU-licensed doctor issues the electronic prescription under Directive 2011/24/EU, and each pharmacy decides whether it can dispense it; outside Spain some pharmacies do not accept PDF prescriptions, and those that do dispense the locally marketed equivalent of the same active ingredient.
Adults with BMI ≥ 30, or ≥ 27 with comorbidities (hypertension, type-2 diabetes, dyslipidaemia). The doctor reviews your history, current medication and goals before proposing any treatment. It is not a cosmetic programme.
The private electronic prescription (Receta Médica Privada Electrónica) is issued by an EU-licensed doctor. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose). Each pharmacy decides whether it can dispense it. In Spanish pharmacies it is dispensed from the QR; outside Spain, some pharmacies do not accept PDF prescriptions, and those that do dispense the locally marketed equivalent of the same active ingredient.
1) Fill in an online medical questionnaire in about 4 minutes. 2) The weight-loss plan is €25/month. Other areas: €15/month (billed €45 every 90 days) for hair growth, €35 per sexual health consultation and €40 per skin consultation. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at the pharmacy you choose; each pharmacy decides whether it can dispense it. If the review is not approved, the applicable fee is refunded in full.

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