What is Erectile dysfunction?

Erectile dysfunction sits within the sexual health area that Hi-Doctor covers. Our doctors review your case individually — not through an algorithm — and propose a therapeutic approach when indicated.

How is Erectile dysfunction evaluated in an online consultation?

You fill in a sexual health-oriented medical questionnaire (~4 min). An EU-licensed doctor reviews your clinical history, current medication, allergies and background in under 24 h. If clarifications are needed, they message you via the private chat in your account.

What treatments does the doctor consider for Erectile dysfunction?

The doctor proposes the most appropriate treatment among those authorised in the EU for sexual health. The plan is €25 every 4 weeks for weight loss or €35 every 3 months for hair growth; sexual health remains a €35 one-off consultation. If your case is not eligible, the applicable fee is refunded in full.

How long until you see results?

It depends on the case. For sexual health, reasonable timelines are explained during the consultation and follow-up lives inside the private chat. The full medical record stays in an auditable thread inside your account.

Can I consult for Erectile dysfunction from Rome?

Yes. Hi-Doctor runs 100% online across the EU, so from Rome you can fill in the questionnaire and receive the medical review without travelling. The electronic prescription issued by the licensed doctor is valid at any EU pharmacy under Directive 2011/24/EU; outside Spain the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

Is my sexual health consultation fully confidential?

Yes. All communication happens in the private chat of your account, GDPR-compliant. The doctor treats discretion as a core of the service and there is no history visible outside your consultation.

What is the private electronic prescription and why is it valid across the EU?

The private electronic prescription (Receta Médica Privada Electrónica) is issued by a licensed doctor in Spain. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose), which makes it legally recognised across all 27 EU member states. In Spanish pharmacies it is dispensed from the QR; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

How does Hi-Doctor work step by step?

1) Fill in an online medical questionnaire in about 4 minutes. 2) The plan is €25 every 4 weeks for weight loss or €35 every 3 months for hair growth; sexual health is €35 per consultation. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at any EU pharmacy. If the review is not approved, the applicable fee is refunded in full.

CONDITION · Rome

Erectile dysfunction.

A common issue that usually has a solution with the right doctor.

Start consultation Explore Sexual health

€35 one-offFull refund if a review is not approved

SEXUAL HEALTH

Medicine, without the waiting room.

4 minutes. €35. You only pay if the doctor approves treatment.

Start consultation

Licensed EU doctors

Prescription in <24 h

50,000+ patients served

Secure patient account

TREATMENT OPTIONS

Topical option for patients who don't respond to PDE5 inhibitors or have contraindications. The doctor assesses suitability.

Topical cream

A licensed doctor decides case by case. We never prescribe without evaluation.

YOUR PATH · 5 STEPS

Your path to treatment

From online consultation to ongoing follow-up — without leaving home.

Start your online visitAnswer a 4-minute questionnaire about your health and goal. No in-person appointment, no travel. You'll know within 24 hours if you're a candidate.
A doctor reviews your case (and, if appropriate, issues an Rx)A licensed doctor reviews your answers personally. If they need clarifications, they message you in the private chat on your account. If the treatment is appropriate, they sign an electronic prescription.
Review and paymentFor a one-off consultation, we refund the €35 consultation fee in full within 48 hours if the doctor does not approve treatment.
Collect treatment from the pharmacyTake your electronic prescription to any EU pharmacy — in Spain the pharmacist scans the QR code; elsewhere in the EU you show the PDF and receive a locally-marketed equivalent with the same active ingredient. We never ship medications ourselves; the pharmacist dispenses them.
Ongoing supportPrivate chat with your doctor for questions. 4-week check-in. Renewal before your prescription expires.

SEXUAL HEALTH