Does Hi-Doctor treat Alopecia areata directly?

Alopecia areata falls within hair growth, but it isn't always the primary indication of our treatments. The doctor reviews your case and tells you clearly whether Alopecia areata fits our current scope or whether you should be referred on.

What can Hi-Doctor offer me if I have Alopecia areata?

An individualised medical review within hair growth, no algorithms. If your case is eligible, we propose a treatment plan with clinical evidence and EU authorisation. If it isn't, the doctor tells you and the consultation is refunded.

How much does the consultation cost and what does it include?

The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; a one-off sexual-health consultation is €35. Each covers the questionnaire review, any clarifications the doctor needs through private chat, and an electronic prescription if approved. Plan renewals are also reviewed by your doctor.

What if my case needs an in-person specialist?

The doctor tells you during the consultation and points you to the most appropriate route. Hi-Doctor does not issue prescriptions outside the scenarios we can review safely via telemedicine.

Can I consult for Alopecia areata from Jerez de la Frontera?

Yes. Hi-Doctor runs 100% online across the EU, so from Jerez de la Frontera you can fill in the questionnaire and receive the medical review without travelling. The electronic prescription issued by the licensed doctor is valid at any EU pharmacy under Directive 2011/24/EU; in Spain it is dispensed directly from the prescription QR.

How does a doctor evaluate a hair-loss case in an online consultation?

Through the pattern of loss, how long it has been progressing, family history and current medication. In some cases we ask for scalp photos. The doctor proposes a tailored treatment plan and adjusts it to your tolerance.

What is the private electronic prescription and why is it valid across the EU?

The private electronic prescription (Receta Médica Privada Electrónica) is issued by a licensed doctor in Spain. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose), which makes it legally recognised across all 27 EU member states. In Spanish pharmacies it is dispensed from the QR; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

How does Hi-Doctor work step by step?

1) Fill in an online medical questionnaire in about 4 minutes. 2) The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health is €35 per consultation and a skin consultation is €40. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at any EU pharmacy. If the review is not approved, the applicable fee is refunded in full.

CONDITION · COVERED AREA · Jerez de la Frontera

Alopecia areata within Hair growth.

Patchy hair loss with an autoimmune component.

Explore Hair growth

€15/month (billed €45 every 90 days)Full refund if a review is not approved

HAIR GROWTH

Start in five minutes.

Answer the questionnaire. A licensed doctor reads it. You pay only if treatment is approved.

Explore Hair growth

Licensed EU doctors

Doctor review in less than 2 hours on average

50,000+ patients served

Secure patient account

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up — without leaving home.

5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
Less than 2 hours
A doctor reviews your case
A licensed doctor reviews your answers and replies personally.
Refund guarantee
Review and payment
If not approved, we refund your €15/month (billed €45 every 90 days) in full.
EU pharmacies
Collect treatment from the pharmacy
Collect it at any EU pharmacy with your e-prescription.
4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.

HAIR GROWTH

Alopecia areata

Alopecia areata is autoimmune, so it isn't always a candidate for the same treatments as genetic hair loss. A doctor reviews your case and guides you.

WHAT IT IS

Alopecia areata is an autoimmune disease in which the immune system attacks hair follicles, causing hair loss in well-defined patches. It can affect the scalp, eyebrows, eyelashes and other body areas.

The course of the disease is unpredictable: hair may regrow spontaneously or new patches may appear over time. The doctor assesses each case to determine the most appropriate approach.

HOW COMMON IT IS

Affects approximately 2 % of the population at some point in life, according to the World Health Organization.

Organización Mundial de la Salud

CAUSES

Autoimmune response against hair follicles
Genetic predisposition
Trigger factors such as stress or infections
Association with other autoimmune diseases (thyroiditis, vitiligo)

TREATMENT APPROACHES

Topical or intralesional corticosteroids to reduce inflammation
Topical immunomodulators
Clinical observation in mild cases
Systemic therapies for extensive or resistant forms

WHEN TO SEE A DOCTOR

If you notice patches of hair loss without an apparent cause, the doctor assesses the extent of involvement and recommends the most suitable approach.

PRICING

You only pay if treatment is approved.

€25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth. One-off consultations are €35 for sexual health and €40 for dermatology.