Your First Online Medical Consultation: A Step-by-Step Guide

Yes, you can get weight-loss medication prescriptions like Ozempic or Wegovy online from an EU-licensed doctor — without a clinic visit. This guide shows you exactly how. Hi-Doctor connects you with licensed medical professionals who review your case individually. The online consultation costs just €25. If approved, you receive a downloadable REMPE electronic prescription in under 24 hours, valid at any pharmacy in the EU. If the doctor determines the treatment is not appropriate, your €25 fee is refunded — no risk.

How it works — get your medication prescription in 4 steps

1. Fill out the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically — you pay nothing.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect the medication.

Who qualifies for the medication

When you complete your medical questionnaire, the EU-licensed doctor looks for specific criteria to ensure the medication is safe and effective for you. For weight-loss medications like Ozempic or Wegovy, this typically includes:

• A Body Mass Index (BMI) of 30 or higher (obesity).
• A BMI of 27 or higher (overweight) with at least one weight-related comorbidity (e.g., type 2 diabetes, high blood pressure, sleep apnea, high cholesterol).
• No history of certain medical conditions, such as medullary thyroid carcinoma or Multiple Endocrine Neoplasia syndrome type 2 (MEN 2).
• Not pregnant or breastfeeding.

The doctor assesses your full medical history, current medications, and any contraindications to determine if a GLP-1 agonist is appropriate for your health needs.

What the medication actually does (and doesn't do)

GLP-1 agonists like Ozempic (semaglutide) and Wegovy (semaglutide) work by mimicking a natural hormone in your body that regulates appetite and food intake. They help you feel fuller for longer, reduce cravings, and slow down stomach emptying. This leads to a significant reduction in calorie intake and, consequently, weight loss.

It's important to understand that these medications are most effective when used as part of a comprehensive weight management plan that includes diet and exercise. They are not 'magic pills' and do not replace healthy lifestyle choices. Realistic timelines for noticeable weight loss vary, but patients typically see results over several weeks and months. The medication helps you adhere to a reduced-calorie diet more easily, but consistent effort is still required.

Side effects and when to stop

Like all medications, GLP-1 agonists can cause side effects. Common side effects often include nausea, vomiting, diarrhoea, constipation, and abdominal pain, especially when starting treatment or increasing the dose. These are usually mild to moderate and tend to improve over time.

Less common but more serious side effects can include pancreatitis, gallbladder problems, kidney problems, and allergic reactions. You should contact your doctor immediately if you experience severe abdominal pain, persistent vomiting, yellowing of the skin or eyes, or signs of a severe allergic reaction (e.g., swelling of face, lips, tongue, or throat; difficulty breathing).

The doctor will advise you on when to stop the medication, especially if side effects are unmanageable or if you reach your weight loss goals and wish to transition to maintenance. Always follow your doctor's instructions.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your medication prescription offers distinct advantages over traditional clinic visits:

• Speed: Get your prescription in under 24 hours with Hi-Doctor, compared to weeks of waiting for a clinic appointment.
• Price: A flat €25 online consultation fee at Hi-Doctor vs. variable and often higher private clinic fees. Plus, a money-back guarantee if treatment isn't approved.
• Privacy: Everything happens securely within your private Hi-Doctor account — no waiting rooms, no reception desks, no awkward conversations.
• Convenience: Complete your consultation from anywhere, anytime, using your phone or computer. No travel, no parking, no time off work.
• Trust: Join over 50,000 satisfied patients with a 4.8 Trustpilot rating. Our EU-licensed doctors review every case individually, ensuring safe and appropriate care.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the EU-licensed doctor determines that the treatment is not appropriate for you based on your medical questionnaire, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (e.g., in France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland) is legally obliged to dispense medication from a valid REMPE prescription. You receive a downloadable PDF you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Once you receive your REMPE prescription as a PDF file, you can either print it out or show it on your smartphone. Take it to any pharmacy in the EU. The pharmacist will scan the QR code or verify the digital signature and dispense your medication.

Is it legal to get the medication online in my country?

Yes, it is legal to obtain medication via an EU-licensed doctor who issues a valid REMPE prescription. This process complies with EU cross-border healthcare directives, allowing you to access healthcare and medication from any EU member state.

How long does the prescription take?

After you complete your medical questionnaire and payment, an EU-licensed doctor reviews your case. If approved, you will typically receive your REMPE electronic prescription within 24 hours in your Hi-Doctor account and via email.

Is my data private?

Yes, your data privacy is paramount. Hi-Doctor operates with full RGPD (GDPR) compliance. All your medical information and communications are secured within your private, auditable chat in your Hi-Doctor account, ensuring absolute confidentiality.

How much does it cost?

The online consultation costs a flat €25. This fee covers the review by an EU-licensed doctor. If the doctor determines the treatment is not appropriate, your €25 is fully refunded.