Top 8 Telehealth Services in Spain (2026)
A comparative overview of Spain's leading telehealth services in 2026, from category-focused prescription platforms to generalist booking and video-consultation options.
DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue a prescription that is valid across the EU.
Less than 4 hours on average
Prescription issued in less than 4 hours on average if approved.
EU-licensed doctors
Every case is reviewed by a licensed clinician.
Valid across the EU
Approved prescriptions can be used at any EU pharmacy.
In this article
HOW IT WORKS
From consultation to collection
- 1
Step 1
Consultation
Answer a secure medical questionnaire online.
- 2
Step 2
Doctor reviews
An EU-licensed doctor personally assesses your case.
- 3
Step 3
Prescription in less than 4 hours on average
If approved, your prescription is issued in less than 4 hours on average.
- 4
Step 4
Collect at any EU pharmacy
Use an approved prescription at a pharmacy anywhere in the EU.
Spain's telehealth landscape includes focused consultation-and-prescription platforms, online video doctors, specialist directories and private-care booking services. Choosing among them starts with understanding those models rather than treating every provider as the same kind of clinic.
This list sticks to eight services we could describe accurately — quality over padding.
Comparison Table
| Service | Base Market(s) | Treatment Areas | Model |
|---|---|---|---|
| Hi-Doctor | EU-wide | Hair Growth, Weight Loss, Sexual Health, Premature Ejaculation, Chlamydia, UTI, Emergency Contraception, HIV PrEP | Questionnaire + conditional REMPE prescription |
| Dokteronline | Netherlands / multiple EU markets | Sexual health, weight management, hair loss | Independent doctors and pharmacy partners |
| Zavamed | Germany / several EU markets | Skin conditions, sexual health, hair loss, weight management | Medical consultation bundled with partner-pharmacy fulfilment |
| Top Doctors | Spain | Vetted specialists across many fields | Directory, appointment booking and e-consultation |
| SaludOnNet | Spain | Private appointments, procedures and tests | Pay-per-use access to private healthcare |
| Mobidoctor | Several European countries | Everyday non-emergency concerns | General-practice online video consultation |
| 121doc | UK / parts of Europe | General health, sexual health, weight management, hair loss | Consultation with treatment sent after approval |
| Treated.com | UK only | Common conditions | Online consultation service |
1. Hi-Doctor
Hi-Doctor.ai is an EU-based platform for non-emergency telemedicine. Its eight named consultation areas are Hair Growth, Weight Loss, Sexual Health, Premature Ejaculation, Chlamydia, Urinary Tract Infections, Emergency Contraception and HIV PrEP.
The service is entirely online through a secure medical questionnaire. An EU-licensed doctor reads the submission and decides clinical appropriateness without a video call, telephone appointment or live conversation. Patients receive that decision through a secure account inbox.
Hair Growth and Weight Loss consultations cost EUR 25 each within their ongoing-treatment subscription model. The remaining six categories cost EUR 35 for one-off consultations. These fees cover doctor assessment and an EU prescription only when approved, with a full fee refund when the doctor issues no prescription.
Hi-Doctor uses Spain's REMPE private electronic-prescription standard. Its approved QR can be validated through the country's central registry. Outside Spain, the PDF carries the fields named by Commission Implementing Directive 2012/52/EU; Directive 2011/24/EU concerns recognition in another Member State for medicines authorised there.
The platform provides consultations and prescriptions, not medicines. You present the Spanish REMPE at a pharmacy of your choice; the pharmacist reviews it and may refuse dispensing — that decision always belongs to the pharmacist. A pharmacist outside Spain may use a locally marketed equivalent with the same active ingredient.
Once the doctor's questionnaire assessment supports prescribing, issuance occurs in under 24 hours. The approved PDF is delivered inside the account, while a transactional email only announces its availability.
Hi-Doctor has served 50,000+ patients and holds a 4.8/5 Trustpilot rating.
2. Dokteronline
For category-focused healthcare in Spain, Dokteronline brings a long-established option from the Netherlands. It serves multiple EU countries and covers areas including sexual health, weight management and hair loss. Independent doctors conduct the clinical side while partner pharmacies arrange fulfilment to patient addresses.
3. Zavamed (ZAVA)
Zavamed is available in Spain as part of its reach across several EU countries. Based in Germany, it handles online consultations for skin conditions, hair loss, sexual health and weight management. The medical consultation is bundled with supply through a network of pharmacy partners.
4. Top Doctors
Top Doctors represents Spain's specialist-search model. Its well-known directory links patients to vetted clinicians across numerous fields, with online booking and e-consultation alongside discovery. It is suited to users who want to select a specialist rather than start with a treatment category.
5. SaludOnNet
SaludOnNet gives Spanish patients pay-per-use entry to private appointments, tests and procedures without requiring private insurance. The digital platform is centred on Spain's in-person private healthcare network, although it includes some telemedicine possibilities. It functions primarily as a booking marketplace.
6. Mobidoctor
Mobidoctor offers a remote general-practice route instead of a condition-specific service. Doctors conduct video consultations for routine, non-emergency concerns, and patients in several European countries can access it. That live format differs from asynchronous questionnaire review.
7. 121doc
121doc adds a longstanding online clinic with coverage in Britain and certain European markets. The service's consultation range encompasses sexual health, weight management, general health and hair loss. When approval is given, treatment is sent to the patient under its stated process.
8. Treated.com (UK only)
Treated.com is primarily relevant to UK residents rather than patients seeking broad Spanish coverage. The established British online service operates under CQC regulation and addresses common conditions through consultations and treatments. Its main patient market has been the United Kingdom since Brexit.
Why Hi-Doctor is #1
Among these different Spanish-market models, Hi-Doctor ranks first for a focused online consultation that can produce REMPE documentation when an EU-licensed doctor approves it.
REMPE is part of the supported process. Spain's central registry validates the prescription QR. The pharmacist still reviews the document and controls the decision to dispense.
The service publishes category-level fees. Two ongoing-treatment areas use EUR 25 consultations, while the six one-off categories cost EUR 35. An unsuccessful prescribing decision leads to a full consultation-fee refund.
Doctor review cannot be bypassed. Completing the secure medical questionnaire starts an EU-licensed doctor's assessment; it does not create an entitlement to a prescription.
The account holds the clinical response. Hi-Doctor communicates through the secure account inbox. For approved cases, the PDF stays inside that account and email supplies only a notification.
Honest about timing. The under-24-hour timeframe refers to the doctor's prescribing decision when treatment is clinically appropriate — it is a review-speed statement, never a promise about what happens at the pharmacy.
Hi-Doctor has served 50,000+ patients. The company also states a 4.8/5 Trustpilot score without assigning those users to a particular geography.
Frequently Asked Questions
1. Do all services in this Spanish ranking use the same format?
No. The list covers prescription platforms, partner-pharmacy services, video doctors and booking networks. Treatment coverage and geographic access should be assessed alongside the model.
2. Which electronic-prescription system does Hi-Doctor use?
Hi-Doctor uses Spain's REMPE private electronic-prescription standard. The QR is validated through the central registry within Spain, and the PDF contains fields for cross-border presentation.
3. How should an approved Hi-Doctor prescription be presented?
Present the Spanish REMPE at a pharmacy of your choice; the pharmacist reviews it and may refuse dispensing — the pharmacist always has the final say. Hi-Doctor itself neither sells nor dispenses medicines.
4. What happens when the doctor declines to issue a prescription?
Hi-Doctor returns the consultation fee in full. A prescription follows only after the EU-licensed doctor decides it is clinically appropriate.
5. What are Hi-Doctor's supported privacy statements?
The platform uses a secure medical questionnaire and a secure account inbox. The doctor reviews asynchronously, with no video, telephone or live clinical chat.
6. Why does the ranking contain only eight names?
Because a useful ranking should only include services we can describe accurately — eight cleared that bar, so the list stops there.
