Navigating EU Telemedicine: Understanding Quality Standards

Looking to get your weight loss medication prescription online in Spain or another EU country? You've come to the right place. Hi-Doctor connects you with EU-licensed doctors who can assess your case and, if appropriate, provide a digital prescription for medications like Ozempic, Mounjaro, or Wegovy. Our online consultation costs just €25, and you receive your prescription in under 24 hours, valid at any pharmacy in the EU. Plus, it's risk-free: if the doctor determines the treatment isn't suitable, your €25 fee is fully refunded.

How it works — get your weight loss medication prescription in 4 steps

1. Fill out a brief online medical questionnaire (takes 2–3 minutes) and pay the €25 consultation fee.
2. An EU-licensed doctor privately reviews your case. If the doctor finds the treatment is not appropriate for you, your €25 fee is refunded automatically — you pay nothing.
3. If approved, you receive a REMPE electronic prescription (a downloadable PDF file) directly in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication.

Who qualifies for weight loss medication

Our EU-licensed doctors review each case individually to ensure patient safety and treatment appropriateness. Typically, for medications like Ozempic, Mounjaro, or Wegovy, the doctor looks for specific criteria. This often includes:

• An adult patient (18+ years old).
• A Body Mass Index (BMI) of 30 kg/m² or greater (obesity).
• A BMI of 27 kg/m² to < 30 kg/m² (overweight) with at least one weight-related comorbidity such as hypertension, dyslipidaemia, sleep apnoea, or cardiovascular disease.
• No history of certain medical conditions like medullary thyroid carcinoma or Multiple Endocrine Neoplasia syndrome type 2.
• No current pregnancy or breastfeeding.

The doctor will thoroughly evaluate your medical history, current health status, and any other medications you are taking to determine if the treatment is safe and effective for you.

What weight loss medication actually does (and doesn't do)

Medications such as Ozempic, Mounjaro, and Wegovy belong to a class called GLP-1 receptor agonists. They work by mimicking a natural hormone in your body that regulates appetite and food intake. This helps you feel fuller for longer, reduces cravings, and can lead to significant weight loss when combined with diet and exercise.

These medications are not a quick fix. They are designed as a long-term treatment to support weight management. While many patients see results within a few weeks, consistent use over several months is typically needed to achieve substantial weight loss. The medication supports your efforts; it doesn't replace a healthy lifestyle.

Side effects and when to stop

Like all medications, GLP-1 agonists can have side effects. Common side effects often include nausea, diarrhoea, constipation, and vomiting, especially when starting treatment or increasing the dose. These usually subside over time. Serious side effects are rare but can include pancreatitis, gallbladder problems, kidney problems, and allergic reactions. You should immediately contact a doctor if you experience severe abdominal pain, persistent vomiting, or signs of a severe allergic reaction (e.g., swelling of face/throat, difficulty breathing).

Your Hi-Doctor physician will discuss potential side effects with you and advise on when to stop treatment or seek immediate medical attention. Always follow your doctor's instructions and never adjust your dosage without medical advice.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor offers distinct advantages over traditional clinic visits:

• Speed: Get your prescription in under 24 hours versus waiting weeks for an appointment.
• Price: A flat €25 consultation fee. No hidden costs, no variable private clinic fees.
• Privacy: Everything happens securely in our app. No waiting room, no in-person visit, no awkward reception desk conversations.
• Convenience: Access an EU-licensed doctor from your phone, wherever you are. No need to travel to a city-centre clinic.
• Trust: Join over 50,000 satisfied patients. We proudly hold a 4.8 Trustpilot rating, reflecting our commitment to quality and patient care.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the doctor determines that the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE (Receta Médica Privada Electrónica) is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (in France, Germany, Italy, Portugal, Netherlands, Belgium, Ireland, Austria, etc.) is legally obliged to dispense from it. You receive a downloadable PDF that you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Once you receive your REMPE prescription as a PDF, you can either print it out or simply show it on your phone at any EU pharmacy. The pharmacist will scan the QR code or verify the digital signature and dispense your medication.

Is it legal to get weight loss medication online in my country via Hi-Doctor?

Yes. Hi-Doctor operates with EU-licensed doctors who issue prescriptions under the Spanish REMPE system. This system is recognised across all EU member states, including your country, under the cross-border prescription directive 2011/24/EU, making it fully legal to obtain your medication this way.

How long does the prescription take?

After you complete your medical questionnaire and payment, an EU-licensed doctor reviews your case. If approved, you will receive your electronic prescription (PDF) within 24 hours.

Is my data private?

Yes. Hi-Doctor is fully RGPD-compliant. Your personal and medical data are handled with the utmost privacy and security, accessible only by you and your reviewing doctor within our auditable, encrypted chat system. We never use WhatsApp, SMS, or other insecure channels.

How much does it cost?

The online consultation fee is a flat €25. This fee covers the doctor's review of your case. If the doctor finds the treatment inappropriate, this fee is refunded. The cost of the medication itself is paid directly at the pharmacy.