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EU ePrescriptions Explained: Using Your Prescription Across Borders

Written by Hi Doctor editorial teamPublished 9 April 2026

Need a prescription in the EU? Get your medication prescription online from an EU-licensed doctor. Hi-Doctor offers a €25 online consultation, with a valid electronic prescription issued in under 24 hours if appropriate.

EU ePrescriptions Explained: Using Your Prescription Across Borders —
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DIRECT ANSWER

An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.

Doctor reply in under 2 hours

Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.

EU-licensed doctors

Every case is reviewed by an EU-licensed doctor.

Electronic prescription

Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.

EU ePrescriptions Explained: Using Your Prescription Across Borders

Wondering if you can get your medication prescription online in Spain, Portugal, or any other EU country? Yes, you can get the medication through a licensed EU doctor, and Hi-Doctor makes it simple. We connect you with EU-licensed doctors who can review your case online. If appropriate, you'll receive a valid electronic prescription in under 24 hours. The best part? It's just €25, and your prescription is valid at any pharmacy across the entire EU — from Spain to Germany, Italy, and beyond.

How it works: get your medication prescription in 4 steps

  1. Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
  2. A licensed EU doctor reviews your case in private. If the doctor determines the treatment is NOT appropriate, your €25 is refunded automatically — you pay nothing. No risk.
  3. If approved, you receive a valid electronic prescription (a downloadable PDF file) in your Hi-Doctor account and by email within 24 hours.
  4. Print the PDF or show it on your phone and present it at any pharmacy in the EU to collect the medication.

Who qualifies for the medication

The doctor looks for specific criteria to ensure the medication is safe and effective for you. Typically, this involves your medical history, current health status, and any other medications you are taking. For certain GLP-1 medications, a specific Body Mass Index (BMI) might be required, alongside other health indicators. The doctor will assess contraindications, such as certain medical conditions or allergies, to determine if the medication is appropriate. Your safety is the top priority.

What the medication actually does (and doesn't do)

This medication works by [Explain mechanism of action in plain language, e.g., 'mimicking a natural hormone that regulates appetite and blood sugar']. This can lead to [expected benefits, e.g., 'reduced hunger and improved blood sugar control']. It's important to understand that this is not a 'magic bullet'. Realistic timelines for seeing effects vary, and the medication works best when combined with [e.g., 'lifestyle changes like diet and exercise']. It's not designed to [e.g., 'cure obesity overnight'] but rather to support your health journey over time.

Don't see your condition on Hi-Doctor yet?

Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €25 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.

Discover Hi-Doctor →

Side effects and when to stop

Like all medications, this one can have side effects. Typical side effects might include [list 2-3 common, mild side effects, e.g., 'nausea, diarrhea, or constipation'], especially when you first start treatment. These often improve as your body adjusts. However, it's crucial to be aware of red flags, such as [list 1-2 serious side effects, e.g., 'severe abdominal pain or persistent vomiting']. If you experience these or any other concerning symptoms, you should stop the medication immediately and seek medical advice. Your Hi-Doctor will provide detailed information on what to watch for.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your medication prescription offers unparalleled convenience and efficiency compared to traditional clinic visits. Imagine: no waiting weeks for an appointment, no travel time to a city-centre clinic, and no awkward reception desk conversations. With Hi-Doctor, everything happens discreetly within our app. You complete your questionnaire in minutes, and an EU-licensed doctor reviews your case privately. If approved, your prescription arrives in under 24 hours, ready to be picked up at any EU pharmacy. All this for a flat €25 consultation fee – a predictable cost versus variable private clinic fees. We've served over 50,000 patients with a 4.8 Trustpilot rating because we make getting your healthcare simpler, faster, and more private.

Your interest guides which specialists we add next.

If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF valid at any EU pharmacy, and if the doctor decides the treatment isn't appropriate, the €25 consultation fee is refunded automatically.

Register my interest · €25

COMMON QUESTIONS

Frequently asked questions

If the doctor determines the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the prescription isn't approved.

Own your health

Doctor-reviewed guides and new treatments. At most two emails a month.

Written by the Hi Doctor editorial team. General information, not individually reviewed by a doctor.

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work