7 minute read
Dokteronline Alternatives: 8 Options Compared (2026)
Looking for Dokteronline alternatives? We compare 8 online healthcare services across the EU, UK and US, with clear market labels and service-model differences.
DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.
Doctor reply in under 2 hours
Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.
EU-licensed doctors
Every case is reviewed by an EU-licensed doctor.
Electronic prescription
Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.
HOW IT WORKS
From consultation to collection
- 1
Consultation
Answer a secure medical questionnaire online.
- 2
Doctor reviews
An EU-licensed doctor personally assesses your case.
- 3
Prescription only if appropriate
The doctor replies in under 2 hours on average and issues a prescription only if it is clinically appropriate.
- 4
Collect at the pharmacy you choose
Take an approved prescription to the pharmacy you choose; each pharmacy decides whether it can dispense it.
Introduction
Dokteronline is an established Netherlands-based healthcare platform serving several EU countries, Spain included. Sexual health, weight management and hair loss sit within its wide treatment scope. Its service connects patients to independent doctors and partner pharmacies, with those pharmacies arranging fulfilment to the patient's address.
The alternatives below are grouped by concrete differences in reach and model. Some serve EU patients; several are UK-only; and one operates in the US and UK while remaining unavailable across the wider EU.
Comparison Table
| Service | Base Market(s) | Treatment Areas | Model |
|---|---|---|---|
| Hi-Doctor | EU-wide | UTI, Chlamydia, Emergency Contraception, HIV PrEP, Sexual Health, Premature Ejaculation, Hair Growth, Weight Loss | Consultation + valid electronic prescription subject to doctor approval |
| Zavamed | Several EU countries | Sexual health, skin conditions, weight management, hair loss | Consultation with partner-pharmacy fulfilment |
| Treated.com | UK only | Common conditions | Online consultation service |
| 121doc | UK / parts of Europe | Sexual health, general health, weight management, hair loss | Consultation; treatment sent after approval |
| Mobidoctor | Several European countries | General non-emergency concerns | Doctor video-consultation service |
| Manual | UK only | Hair loss, erectile dysfunction, weight management | Online consultation service |
| Numan | UK only | Erectile dysfunction, weight management, mental health, hair loss | Men's-health consultation service |
| Hims & Hers | US / UK only — not available in the EU | Hair, sexual health, skin, mental health, weight management | Remote healthcare consultation |
1. Hi-Doctor (EU-wide)
Hi-Doctor offers a different EU route from Dokteronline's partner-pharmacy structure. It is an EU-based telemedicine platform covering Chlamydia, Urinary Tract Infections, Emergency Contraception, HIV PrEP, Sexual Health, Premature Ejaculation, Hair Growth and Weight Loss. Its role stops at consultation and prescription; it neither sells nor dispenses medicines.
Don't see your condition on Hi-Doctor yet?
Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the confidential online service works.
Patients complete a secure medical questionnaire, after which an EU-licensed doctor evaluates the answers. The doctor decides clinical appropriateness, and no video, telephone or live-chat appointment is used. The outcome is sent through the secure account inbox.
Category determines price. Hair Growth and Weight Loss are EUR 25 per consultation within a subscription model for ongoing treatment. Sexual Health, Premature Ejaculation, Chlamydia, UTI, Emergency Contraception and PrEP cost EUR 35 as one-off consultations. An approval includes an EU prescription; if the clinician issues none, the paid consultation fee is refunded in full.
When prescribing is appropriate, in several EU countries, including Italy, France, Belgium and Ireland, Hi Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it. The PDF carries fields specified in Commission Implementing Directive 2012/52/EU. Directive 2011/24/EU applies to Member-State recognition for medicines authorised in the country where the prescription is presented.
You present the Hi-Doctor record at a pharmacy of your choice; the pharmacist reviews it and may refuse dispensing under this alternative. In other EU countries, that review may instead result in a locally marketed equivalent containing the same active ingredient.
Where the doctor's review of a completed questionnaire supports prescribing, issuance occurs in under 24 hours. Hi-Doctor delivers the approved PDF inside the account, and transactional email does no more than notify the patient of availability.
Hi-Doctor has served 50,000+ patients, with a 4.8/5 rating on Trustpilot.
2. Zavamed (EU-wide)
Zavamed is the other multi-EU alternative in this list with an explicitly bundled partner-pharmacy pathway. From its base in Germany, it provides consultations for sexual health, hair loss, weight management and skin conditions. Treatment is supplied through the connected pharmacy network as part of that service.
3. Treated.com (UK only)
Readers based in Britain can consider Treated.com, a reputable UK healthcare service under CQC regulation. It handles online consultations and treatments across common conditions. Its operating focus became primarily UK-based after Brexit, so it is not presented as an EU replacement for Dokteronline.
4. 121doc (UK / parts of Europe)
121doc supplies an established clinic alternative in the United Kingdom and selected European areas. Its consultation topics include sexual health, weight management, hair loss and general health. The supported service description ends with treatment sent after approval.
5. Mobidoctor (Several European countries)
Mobidoctor changes the interaction format: patients speak with doctors by online video about everyday non-emergency concerns. It works in several European countries and follows a general-practice style. That makes it a broader clinical-conversation option rather than a category-centred equivalent to Dokteronline.
6. Manual (UK only)
Manual narrows the scope to men's health in the British market. Its three named focuses are hair loss, erectile dysfunction and weight management. Clean branding and a designed patient experience characterise the UK-only platform.
7. Numan (UK only)
Numan is also dedicated to UK men's health, but adds mental health to erectile dysfunction, hair loss and weight management. It offers online consultations paired with subscription-based treatment plans. The platform is known for a polished user journey and does not serve EU residents.
8. Hims & Hers (US / UK only — not available in the EU)
Hims & Hers is a major consumer telehealth brand in the American and British markets. Its broad catalogue covers hair, skin, sexual health, mental health and weight management, supported by highly visible branding. The company does not currently operate for patients in the EU.
Why Hi-Doctor is #1
Hi-Doctor heads this Dokteronline-alternatives list because it offers EU coverage while drawing a clear boundary between clinical assessment, prescription and pharmacist review.
A genuinely different supported model. Dokteronline links independent doctors with partner pharmacies. Hi-Doctor instead performs the questionnaire review and, upon doctor approval, handles the prescription: in several EU countries, including Italy, France, Belgium and Ireland, Hi Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it.
The clinician remains the gatekeeper. Each Hi-Doctor submission is read by an EU-licensed doctor. Neither payment nor completion of the questionnaire means that a prescription will follow.
Fees map to named categories. The EUR 25 group covers the two ongoing-treatment subscription areas; six one-off categories use EUR 35 consultations. No prescription means the consultation payment is fully refunded.
Under-24-hour issuance is conditional. Doctors provide the prescription within that window only when their assessment supports prescribing. The statement says nothing about how long pharmacy fulfilment takes.
The cross-border instruments have separate roles. Implementing Directive 2012/52/EU supplies prescription-field requirements. Directive 2011/24/EU addresses recognition, while the pharmacist may still decline to dispense.
Account communication is asynchronous. Patients send information via the secure medical questionnaire and receive the clinical response in the secure account inbox. The prescription PDF stays inside the account, with email used only as an availability notice.
Your interest guides which specialists we add next.
If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF. In several EU countries, including Italy, France, Belgium and Ireland, Hi-Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it.
Frequently Asked Questions
Can someone in another EU country use Hi-Doctor?
Hi-Doctor is EU-wide. For an approval outside your country, present the Hi-Doctor record at a pharmacy of your choice; the pharmacist reviews it and may refuse dispensing under the prescription-first model.
What model distinction separates Dokteronline and Hi-Doctor?
Dokteronline connects independent doctors and partner pharmacies that arrange fulfilment to an address. Hi-Doctor provides only its consultation and conditional e-prescription, leaving the later pharmacist decision outside the platform.
How much are Hi-Doctor consultations?
Hair Growth and Weight Loss cost EUR 25 per consultation in their ongoing-treatment subscription model. The other six named categories cost EUR 35 one-off, and the fee is returned when no prescription is issued.
Where does Hi-Doctor place an approved PDF?
The document is delivered inside the patient's account. A transactional email simply notifies the patient that the PDF is available there.
Does Hi-Doctor require a scheduled call?
No. Its EU-licensed doctor makes the assessment from the secure medical questionnaire and replies to the secure account inbox; there is no video, telephone or live clinical chat.
