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Sexual health treatment

Sexual health treatment online

A written consultation with an EU-licensed doctor who decides whether a sexual health treatment is right for you.

€35once

Medication, if prescribed, is dispensed and paid for separately at a pharmacy.

  • Six focused assessments
  • A written consultation, at your own pace
  • Full refund if not approved
Sexual health treatment
Online consultationEU-licensed doctors
Treatment options

Available consultations

The doctor chooses based on your answers, and can combine them when it suits you.

One-off consultation

One consultation, one doctor, one decision.

€35/ once
Consultation

How the consultation works

Answer online

Your symptoms, history and medicines, about 5 minutes.

A doctor reviews

An EU-licensed doctor replies in under 2 hours on average.

Collect and follow up

If appropriate, an e-prescription recognised in the EU, and a private chat.

Pricing

One clear price

One consultation fee. Medicine is paid at the pharmacy.

  • A doctor reviews your case
  • Private chat with your doctor
  • No subscription
  • Full refund if not approved
One-off

Sexual health

  • Consultation reviewed by an EU-licensed doctor
  • Electronic prescription if approved
  • Private follow-up chat
Start consultation

Full refund if a review is not approved

City availability

Available in your city

The same online consultation, wherever you live in the EU.

Show all 192
Clinical guide

What to know before your consultation

Who the consultation is for

The consultation is for people with a common sexual-health concern that a doctor can assess safely from written answers. Each concern has its own questionnaire, and some ask for a recent test result. Pregnancy, severe pain, fever, a recent possible exposure to a serious infection or sexual assault need in-person care, and you are told before you pay. If online care is not safe for you, the doctor explains why and suggests where to go instead.

How the consultation works

You answer a private questionnaire about your symptoms, your health and anything you currently take. An EU-licensed doctor reads your answers, replies in the secure chat in your account and may ask follow-up questions. The doctor decides whether treatment is appropriate. If it is, you receive an electronic prescription to collect and pay for at a pharmacy of your choice in the EU. If it is not, the doctor explains why and your consultation fee is refunded in full.

Support after the consultation

Your doctor stays available in the same private chat for questions after the consultation. Some concerns need a single consultation, while others are reviewed over time and renewed through a new consultation. Some follow-up plans include regular tests, and the doctor tells you which ones and when. Get back in touch if anything changes, and seek urgent in-person care for any warning sign the doctor has described.

FAQs

Your questions answered

Sexual health treatment11 questions
Which sexual-health treatments does Hi Doctor cover?
Erectile dysfunction, premature ejaculation, emergency contraception, urinary tract infections, chlamydia and HIV PrEP, each with its own focused assessment.
€35 for one consultation, paid once. A doctor replies in under 2 hours on average.
Everything happens in your private account. Nothing is stored publicly, and you choose the pharmacy where you collect your medicine.
Sometimes, for example heart disease or diabetes. The doctor looks at your whole history and tells you if an in-person check makes sense.
Adult men who regularly have trouble getting or keeping an erection firm enough for sex. The questionnaire asks about your heart, blood pressure, diabetes and medicines. If your answers point to an underlying cause that needs examining, or treatment would not be safe, the doctor tells you and recommends in-person care, and you are not charged.
The tablets need sexual arousal to work, and it can take a few attempts before they do. If they still don't help, the doctor can consider a different tablet or a topical option. Lifestyle changes such as more activity, less alcohol and stopping smoking can help too, and a urologist or a sex therapist in person can look at other causes and options.
Each sexual-health consultation is one-off, with no subscription and nothing that renews automatically. Questions after your prescription are answered in your private chat. If you need a new prescription later, you start a new consultation and the doctor reviews your answers again, because your health and medicines can change.
Every case is reviewed by an EU-licensed doctor who can ask follow-up questions, suggest another option or decline.
The doctor explains why and what to do next, and we refund the €35 fee in full.
Not always. ED tablets must never be combined with nitrates, such as some angina sprays and tablets, or with recreational poppers, because blood pressure can drop dangerously. Some blood-pressure and prostate medicines need extra care or a lower dose. List everything you take in the questionnaire, and if you get chest pain during sex, stop and call 112.
The most common are headache, flushing, a blocked nose and indigestion, and some tablets can cause back or muscle aches. They are usually mild and pass within hours. Rarely, an erection lasts more than four hours, or you suddenly lose vision or hearing: both need urgent care, so call 112. Tell your doctor in the chat about anything that bothers you.

Start your sexual-health consultation

A doctor replies in under 2 hours on average.

Start consultationIf the doctor cannot treat you online, we refund the full amount.
The clinical information on this page was reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Barcelona College of Physicians, no. 080869277 View profile

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work