Skin treatment online

Mild to moderate acne, rosacea, melasma and signs of skin ageing, with topical prescription treatments.

They help the doctor confirm the diagnosis. You can add them in the questionnaire or send them later in the chat.

The doctor tells you honestly, for example for severe cystic acne or eye involvement, and we refund the €40 fee.

Some treatments aren't suitable. The questionnaire asks, and the doctor chooses accordingly.

The consultation is for adults. You choose the pathway that matches your concern, answer a 5-minute questionnaire and add photos where needed. An EU-licensed doctor reviews everything in under 2 hours on average and may ask for more detail in the private chat. If treatment is appropriate, you get an e-prescription with a written routine and a review point, and you collect the medicine at the pharmacy you choose; each pharmacy decides whether it can dispense it.

In the first weeks, dryness, redness, peeling or stinging are common, especially with renewing creams, and some gels can bleach towels and pillowcases. Several treatments make skin more sensitive to the sun, so daily sunscreen is part of the plan. The doctor explains how to build up gradually, and persistent burning or swelling is a reason to message them in the chat.

For mild concerns, a gentle cleanser, a non-comedogenic moisturiser and daily sunscreen can be enough, and the doctor may tell you so. Some options are not offered online, such as oral acne treatments, chemical peels, lasers and other clinic procedures. If one of these suits you better, the doctor recommends seeing a dermatologist in person instead.

Topical treatments act slowly, so a course usually runs about three months, longer for fine lines. Mild irritation at the start is common, so keep going unless your doctor says otherwise. The review point decides the next step.

Nothing renews automatically. At the review point, you start a follow-up consultation at the same one-off price of €40 and send new photos. The doctor then decides whether to continue, adjust or stop. Rosacea and melasma often come back without maintenance, so the doctor may suggest a lighter routine and continued sun protection.