Online doctor in Vienna.
Online medical consultation across the EU by EU-licensed doctors. You can use it in Austria; you present the prescription at the pharmacy you choose. Response in less than 2 hours on average.
- Reply in under 2 hours on average
- E-prescriptions from EU-licensed doctors
- Full refund if a doctor doesn't approve
EU-licensed doctors
Every case read by an EU-licensed doctor.
Reply in under 2 hours on average
In writing, in your private chat. The doctor can ask for a call when needed.
Full refund if it is not right for you
Not approved? Refunded in full, automatically.
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Electronic prescription
Sent to the pharmacy you choose; each pharmacy decides whether it can dispense it.
Online medical review for Vienna.
Hi Doctor's online consultation is provided across the EU, and you can use it from Vienna and the wider Austria area with the same clinical protocol. This page covers the practical side: where you collect the prescription, what the review involves, and how your doctor documents the decision.
If the doctor prescribes, you receive a verifiable electronic document that you can present at a pharmacy in Vienna; if you are not eligible, the consultation fee is refunded.
- Pharmacies in Vienna and the surrounding area
- Support in Spanish and English
How it works
Answer online
A 5-minute medical questionnaire from your phone.
A doctor reviews
An EU-licensed doctor replies in under 2 hours on average.
Collect nearby
Your e-prescription goes to a pharmacy in your city.
Different needs, one process.
Tell us what you need help with. A doctor guides you through the rest.
Also available near you
Frequently asked questions
How does an online doctor consultation in Vienna work?
Can I use the electronic prescription at a pharmacy in Vienna?
Do I need to visit a clinic in Vienna?
Start your consultation today
An EU-licensed doctor reviews your case in under 2 hours on average.
Start consultationIf the doctor cannot treat you online, we refund the full amount.
If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work