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ONLINE DOCTOR · FRANCE

Online doctor in France.

Online medical consultation across the EU by EU-licensed doctors. You can use it in France; you present the prescription at the pharmacy you choose. Response in less than 2 hours on average.

  • Reply in under 2 hours on average
  • E-prescriptions from EU-licensed doctors
  • Full refund if a doctor doesn't approve
FranceE-prescription readyCollect at your pharmacy

EU-licensed doctors

Every case read by an EU-licensed doctor.

Reply in under 2 hours on average

In writing, in your private chat. The doctor can ask for a call when needed.

Full refund if it is not right for you

Not approved? Refunded in full, automatically.

Reviewed on Trustpilot

Independent reviews from real patients, published by Trustpilot.

Electronic prescription

Sent to the pharmacy you choose; each pharmacy decides whether it can dispense it.

France

Online medical review for France.

Hi Doctor's online consultation is provided across the EU, and you can use it from France and the wider France area with the same clinical protocol. This page covers the practical side: where you collect the prescription, what the review involves, and how your doctor documents the decision.

If the doctor prescribes, you receive a verifiable electronic document that you can present at a pharmacy in France; if you are not eligible, the consultation fee is refunded.

  • Pharmacies in France and the surrounding area
  • Support in Spanish and English
Start consultation
HOW IT WORKS

How it works

Answer online

A 5-minute medical questionnaire from your phone.

A doctor reviews

An EU-licensed doctor replies in under 2 hours on average.

Collect nearby

Your e-prescription goes to a pharmacy in your city.

FAQS

Frequently asked questions

Using Hi Doctor in France3 questions
How does an online doctor consultation in France work?
You complete a 5-8 minute clinical questionnaire and attach photos if the protocol asks for them. An EU-licensed doctor reviews it and replies in your private account in less than 2 hours on average.
If the doctor prescribes, you receive an electronic prescription, which you can present at a pharmacy in France that stocks the indicated treatment. Each pharmacy decides whether it can dispense it; outside Spain, some do not accept PDF prescriptions.
No. The questionnaire, the medical review, the chat and the prescription are all online. You only go to a pharmacy in France if there is a treatment to collect.

Start your consultation today

An EU-licensed doctor reviews your case in under 2 hours on average.

Start consultationIf the doctor cannot treat you online, we refund the full amount.
The clinical information on this page was reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Barcelona College of Physicians, no. 080869277 View profile

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work