How to Verify Online Doctor Credentials in the EU

Looking to get a prescription for your medication online in the EU? You can. Hi-Doctor connects you with fully licensed EU doctors who review your case. This page explains how to ensure you're consulting with a legitimate, qualified medical professional when seeking online care. Get your prescription safely and quickly: €25 flat fee, prescription in under 24 hours (if appropriate), valid at any pharmacy in the EU.

How it works — get your online prescription in 4 steps

1. Fill out a quick online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor individually reviews your case. If the doctor determines the treatment is NOT appropriate for you, your €25 fee is refunded automatically — no risk, you pay nothing.
3. If approved, you receive a REMPE electronic prescription (a downloadable PDF file) directly in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU (Spain, Portugal, Italy, France, Germany, Netherlands, Belgium, Austria, Ireland, etc.) to collect your medication.

Who qualifies for an online prescription through Hi-Doctor?

Our EU-licensed doctors carefully assess each patient to determine if online treatment is safe and appropriate. They look for specific criteria, including your medical history, current health status, and any existing conditions. For certain medications, like GLP-1 agonists, a specific Body Mass Index (BMI) might be required. The doctor ensures there are no contraindications that could make the treatment unsafe for you. This individual review guarantees you receive responsible, personalised care.

What the medication actually does (and doesn't do)

Understanding how your medication works is key. Our doctors prescribe various treatments, from GLP-1s for weight management to other essential medications. For example, GLP-1 agonists work by mimicking a natural hormone that regulates appetite and blood sugar. This can lead to reduced hunger and improved satiety, supporting weight loss. It's important to have realistic expectations: these medications are tools to support your health journey, not magic bullets. They work best when combined with lifestyle changes and adherence to medical advice. Your Hi-Doctor physician will explain the mechanism, realistic timelines, and any limitations specific to your prescribed treatment.

Side effects and when to stop

Like all medications, prescriptions obtained through Hi-Doctor can have side effects. Our doctors will inform you about typical side effects you might experience, such as nausea or digestive upset, and how to manage them. It's crucial to be aware of red flags that indicate a more serious issue, such as severe pain or allergic reactions. If you experience concerning side effects, or if the treatment is not working as expected, our doctors will guide you on when to adjust dosage or discontinue the medication. Open communication with your doctor is vital for your safety and well-being.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor offers significant advantages over traditional clinic visits, especially for busy patients in the EU:

• Speed: Get a prescription in under 24 hours, compared to weeks of waiting for a clinic appointment.
• Price: A transparent €25 flat consultation fee, avoiding variable and often higher private clinic costs. If the doctor says no, you get your money back.
• Privacy: All interactions are secure and private within your Hi-Doctor account, eliminating reception desk queues or awkward waiting rooms.
• Convenience: Conduct your consultation from anywhere using your phone or computer – no travel, no parking, no time off work.
• Trust: Join over 50,000 satisfied patients. We proudly maintain a 4.8 Trustpilot rating, reflecting our commitment to quality care.
• Accessibility: Our EU-licensed doctors issue REMPE prescriptions valid at any pharmacy across the entire EU, under cross-border prescription directive 2011/24/EU.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If our EU-licensed doctor determines that the treatment is not appropriate for your specific case, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (including those in France, Germany, Italy, Portugal, Netherlands, Belgium, etc.) can legally dispense medication from it. You receive a downloadable PDF that you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Once you receive your REMPE prescription as a PDF, simply print it out or show it on your phone at any EU pharmacy. The pharmacist will read the QR code or digital signature and dispense your medication.

Is it legal to get my medication online in my country through Hi-Doctor?

Yes, it is legal within the EU. You are consulting with an EU-licensed doctor who issues a valid REMPE prescription, which is recognised for dispensing at any pharmacy across all EU member states under the cross-border healthcare directive.

How long does the prescription take?

If the doctor finds the treatment appropriate, you will receive your REMPE electronic prescription (PDF) within 24 hours of your case review.

Is my data private?

Yes, your privacy is paramount. All your data and interactions within the Hi-Doctor platform are RGPD-compliant, secure, and auditable. We ensure strict confidentiality.

How much does it cost?

The online consultation fee is a flat €25. This covers the doctor's review of your case. If the doctor determines the treatment is not appropriate, this fee is fully refunded.