Telemedicine in the Netherlands: Your Rights and Access

Looking to get your medication prescription online in the Netherlands? You've come to the right place. With Hi-Doctor, you can access an EU-licensed doctor for a consultation, receive a valid prescription, and collect your medication at any pharmacy in the EU, including the Netherlands. Our process is simple: a flat €25 online consultation fee, a prescription issued in under 24 hours (if appropriate), and a money-back guarantee if the doctor determines the treatment is not right for you. It's safe, fast, and fully compliant with EU regulations.

How it works — get your medication prescription in 4 steps

1. Fill out a short online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. An EU-licensed doctor reviews your case privately. If the doctor determines the treatment is not appropriate for you, your €25 is refunded automatically — no risk.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU (including the Netherlands) to collect your medication.

Who qualifies for the medication

Our EU-licensed doctors individually review every case to ensure your safety and treatment effectiveness. They look for specific criteria, such as your medical history, current health status, and any potential contraindications. For certain medications, like GLP-1s for weight management, a specific Body Mass Index (BMI) might be required. The doctor will assess if the medication is appropriate for your specific health needs.

What the medication actually does (and doesn't do)

Understanding how your medication works is crucial. Our doctors provide clear, plain-language explanations of the medication's mechanism of action, realistic timelines for expected effects, and any limitations. We believe in medical honesty to build trust and ensure you have accurate expectations, reducing cancellations and promoting better health outcomes.

Side effects and when to stop

Like all medications, there can be side effects. The doctor will explain typical side effects you might experience and provide clear guidance on red flags that indicate you should stop the medication and seek further medical advice. Your safety is our priority, and transparent information about potential side effects is a core part of our service.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your medication prescription offers significant advantages over traditional in-person clinic visits:

• Speed: Get your prescription in under 24 hours, compared to weeks of waiting for an appointment.
• Price: A flat €25 consultation fee, no hidden costs, versus variable and often higher private clinic fees. If the doctor says no, you get your money back.
• Privacy: Everything happens securely within your Hi-Doctor account via an RGPD-compliant, auditable chat. No reception desks, no waiting rooms.
• Convenience: Consult with a doctor from your phone or computer, without the need to travel to a city-centre clinic.

We've served over 50,000 patients with a 4.8 Trustpilot rating, demonstrating our commitment to quality, patient-focused care.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the doctor determines the treatment is not appropriate for your case, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (including those in France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland, etc.) can legally dispense from it. You receive a downloadable PDF that you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Simply print the PDF prescription or show it on your phone at any EU pharmacy. The pharmacist will read the QR code or digital signature and dispense your medication.

Is it legal to get the medication online in the Netherlands?

Yes, it is legal to obtain your medication prescription online in the Netherlands via an EU-licensed doctor operating under the cross-border prescription directive, issuing a REMPE prescription.

How long does the prescription take?

Once you complete your medical questionnaire and payment, an EU-licensed doctor reviews your case. If approved, you will receive your electronic prescription (PDF) within 24 hours.

Is my data private?

Yes, your data privacy is paramount. Hi-Doctor is fully RGPD-compliant. All communications and medical information are handled securely within your private account, ensuring confidentiality.

How much does it cost?

The online consultation fee is a flat €25. This covers the doctor's review of your case and the issuance of a prescription if deemed appropriate. If the doctor determines the treatment is not suitable, you get your money back.