Telemedicine in Spain: Regulations, Access, and the Future

Looking to get your medication prescription online in Spain? You've come to the right place. Telemedicine makes it simple to access EU-licensed doctors for your medication. Hi-Doctor offers a fast, affordable, and fully compliant way to get your prescription. For just €25, an EU-licensed doctor reviews your case, and if appropriate, you receive a digital prescription (REMPE) within 24 hours. This prescription is valid at any pharmacy across the entire EU.

How it works — get your medication prescription in 4 steps

1. Fill out a brief online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. An EU-licensed doctor reviews your case in private. If the doctor determines the treatment is not appropriate for you, your €25 is refunded automatically — no risk to you.
3. If approved, you receive a REMPE electronic prescription (as a downloadable PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication.

Who qualifies for the medication

Our EU-licensed doctors review each case individually to ensure the medication is safe and appropriate for you. Generally, doctors look for specific criteria, such as your medical history, current health status, and any existing conditions or medications that might interact. For certain medications (like GLP-1s for weight management), a Body Mass Index (BMI) above a certain threshold (e.g., 27 or 30 kg/m²) is typically required, often with co-morbidities. Serious contraindications, such as a history of thyroid cancer or multiple endocrine neoplasia syndrome type 2, will prevent a prescription. The doctor prioritises your safety above all else.

What the medication actually does (and doesn't do)

This medication works by [Explain mechanism in plain language, e.g., mimicking a natural hormone that regulates appetite and blood sugar, slowing gastric emptying, and increasing feelings of fullness]. It is designed to be part of a broader health plan, often alongside diet and exercise. While many patients experience significant benefits, it's not a magic bullet. Results vary, and consistent adherence to treatment and lifestyle changes are key. It helps manage symptoms or conditions, but it does not cure underlying issues. Realistic timelines for effects are typically discussed by the doctor.

Side effects and when to stop

Like all medications, this treatment can cause side effects. Common ones might include [list 3-5 common, mild side effects, e.g., nausea, constipation, diarrhoea, headache]. These are usually mild and often decrease over time. It's crucial to be aware of more serious, though rare, side effects and to seek immediate medical attention if you experience [list 1-2 serious red flags, e.g., severe abdominal pain, signs of an allergic reaction]. Your doctor will advise you on when to stop the medication, which could be due to side effects, lack of efficacy, or reaching treatment goals.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your medication prescription offers unparalleled convenience and efficiency compared to traditional clinic visits. With Hi-Doctor, you avoid weeks of waiting for an appointment; a licensed EU doctor reviews your case and issues a prescription in under 24 hours. The cost is a flat €25, transparent and affordable, unlike variable private clinic fees. Everything happens within your private, RGPD-compliant Hi-Doctor account — no waiting rooms, no in-person visits, no awkward reception desk conversations. Over 50,000 patients trust us, reflected in our 4.8 Trustpilot rating. Get your prescription from your phone, on your schedule, wherever you are.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the EU-licensed doctor determines the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, this prescription is valid and recognised by any pharmacy across the EU, including France, Germany, Italy, Portugal, Netherlands, Belgium, and others. You receive a downloadable PDF that you can print and present at the pharmacy counter.

How do I actually collect the medication once I have the prescription?

Once you receive your REMPE prescription as a PDF, simply print it out or display it on your phone at any EU pharmacy. The pharmacist will scan the QR code or verify the digital signature and dispense your medication.

Is it legal to get the medication online in my country via an EU-licensed doctor?

Yes, it is legal. EU law allows for cross-border prescriptions issued by licensed EU doctors. As long as the prescription is from an EU-licensed doctor and meets the standards of the issuing country (like Spain's REMPE), it is valid for dispensing in any other EU member state.

How long does the prescription take?

After you submit your medical questionnaire, an EU-licensed doctor reviews your case. If approved, you will receive your REMPE electronic prescription (PDF) in your Hi-Doctor account and by email within 24 hours.

Is my data private?

Yes. Hi-Doctor is fully RGPD-compliant. All your medical information and personal data are handled with the utmost privacy and security, stored securely within your account, and never shared without your explicit consent.

How much does it cost?

The online consultation fee is a flat €25. This fee covers the doctor's review of your case. If the doctor determines the treatment is not appropriate, your €25 is fully refunded.