Telemedicine in Luxembourg: Cross-Border Healthcare Access
Access healthcare in Luxembourg and across the EU with telemedicine. Get your prescription for any medication online from an EU-licensed doctor for just €25. Receive it in under 24 hours, valid at any EU pharmacy.

Telemedicine in Luxembourg: Cross-Border Healthcare Access
Yes, you can get your medication prescription online in Luxembourg, issued by an EU-licensed doctor. Hi-Doctor offers a fast, confidential, and affordable way to access the treatment you need. For just €25, an EU-licensed doctor reviews your case, and if appropriate, you receive a valid digital prescription within 24 hours. This prescription is accepted at any pharmacy across the EU, including Luxembourg, France, Germany, and Spain. No clinic visit, no waiting rooms, just direct access to care when you need it.
How it works — get your medication prescription in 4 steps
- Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
- A licensed EU doctor reviews your case in private. If the doctor determines the treatment is NOT appropriate, your €25 is refunded automatically — you pay nothing.
- If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
- Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect the medication.
Who qualifies for the medication
Our EU-licensed doctors assess your medical history and current health status to determine if the medication is suitable for you. Generally, they look for specific health indicators and rule out contraindications. For weight management medications, for example, doctors typically require a certain BMI (Body Mass Index) or co-morbidities. It is crucial that you provide accurate and complete information in your medical questionnaire to ensure a safe and effective treatment plan. The doctor acts as your gatekeeper, ensuring the medication is appropriate for your specific case.
What the medication actually does (and doesn't do)
The medication works by targeting specific pathways in your body to achieve its therapeutic effect. For instance, if it's a GLP-1 analogue, it mimics a natural hormone to regulate appetite and blood sugar. You can expect to see initial effects within a few weeks, with full benefits often manifesting over several months. It is important to understand that medication is part of a broader health strategy and works best when combined with other lifestyle adjustments. It is not a magic bullet, but a tool to support your health goals.
Side effects and when to stop
Like all medications, this treatment can have side effects. Common side effects are usually mild and temporary, such as nausea, dizziness, or fatigue. Your doctor will discuss these with you during the review of your case. It's important to be aware of more serious, though rare, side effects and to know when to seek immediate medical attention. Always follow your doctor's instructions. If you experience persistent or severe side effects, or if your condition worsens, contact a healthcare professional immediately. The doctor will advise you on when and how to discontinue the medication if necessary.
Why Hi-Doctor vs. walking into a clinic
Choosing Hi-Doctor for your medication prescription offers unparalleled convenience and efficiency compared to traditional clinic visits. With Hi-Doctor, you get:
- Speed: A prescription in under 24 hours versus weeks of waiting for an appointment.
- Price: A flat €25 online consultation fee, with a money-back guarantee, compared to variable and often higher private clinic fees.
- Privacy: Everything happens securely within your Hi-Doctor account, maintaining your discretion, unlike a public reception desk.
- Convenience: Access care from your phone, anywhere, anytime, without the hassle of travelling to a city-centre clinic.
Frequently asked questions
What happens if the doctor decides I'm not a candidate for the medication?
If the EU-licensed doctor determines that the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. There is no risk, and you pay nothing if the treatment isn't approved.
Is the REMPE prescription valid outside Spain?
Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (including those in France, Germany, Italy, Portugal, Netherlands, Belgium, Luxembourg, etc.) is legally obliged to dispense medication from it. You receive a downloadable PDF that you can print and present at the pharmacy counter.
How do I actually collect the medication once I have the prescription?
Once you receive your REMPE prescription as a PDF, you can either print it or show it on your phone at any EU pharmacy. The pharmacist will scan the QR code or verify the digital signature and dispense the medication to you.
Is it legal to get the medication online in Luxembourg?
Yes, it is legal to obtain your medication online in Luxembourg through an EU-licensed doctor issuing a REMPE prescription. This falls under the EU's cross-border healthcare directive, ensuring your access to care.
How long does the prescription take?
After you complete your medical questionnaire and payment, an EU-licensed doctor reviews your case. If approved, your REMPE electronic prescription is issued within 24 hours.
Is my data private?
Yes. Hi-Doctor is fully RGPD-compliant. All your medical information and personal data are kept strictly confidential and secure within your private, auditable chat in your Hi-Doctor account.
How much does it cost?
The online consultation fee is a flat €25. If the doctor determines the treatment is not appropriate for you, this fee is fully refunded.



