Telemedicine for Chronic Disease Management: A New Era

Looking to get your chronic medication prescription online in the EU? Yes, you can get your medication through a licensed EU doctor, quickly and safely, without an in-person clinic visit. Hi-Doctor connects you with EU-licensed medical professionals who review your case individually. For just €25, you can receive a valid prescription in under 24 hours, accepted at any pharmacy across the EU. No risk: if the doctor determines the treatment is not appropriate for you, your €25 consultation fee is fully refunded.

How it works – Get your chronic medication prescription in 4 steps

1. Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically – no risk.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone – present it at any pharmacy in the EU to collect your medication.

Who qualifies for chronic medication

When you complete your medical questionnaire, an EU-licensed doctor will assess several factors to determine if your requested medication is appropriate for you. This includes your medical history, current health status, and any existing conditions or contraindications. The doctor looks for specific criteria to ensure the medication is safe and effective for your individual needs. For example, for certain GLP-1 medications, a specific BMI might be required, or the medication might be contraindicated if you have a history of certain endocrine disorders. The doctor's review ensures your safety and the appropriateness of the treatment.

What chronic medication actually does (and doesn't do)

Chronic medications work in various ways to manage long-term conditions, from regulating blood sugar to controlling blood pressure or improving mental health. They are designed to alleviate symptoms, prevent disease progression, and improve your quality of life. For instance, a GLP-1 (glucagon-like peptide-1) receptor agonist works by mimicking natural hormones that regulate appetite and blood sugar, helping with weight management or diabetes control. It's important to understand that these medications are part of a broader management plan, often alongside lifestyle changes. They typically require consistent use and may take some time to show their full effects. They do not offer 'guaranteed results' overnight but rather provide sustained support for your health when used as prescribed.

Side effects and when to stop

Like all medications, chronic treatments can have side effects. These can range from mild, temporary discomforts such as nausea, headaches, or digestive issues to more serious, but rare, adverse reactions. Your doctor will discuss the potential side effects relevant to your specific medication during your consultation. It is crucial to report any concerning or persistent side effects to a healthcare professional immediately. You should also understand when it might be necessary to stop the medication, such as in cases of severe allergic reactions or if the medication is no longer effective or appropriate for your condition. Always follow your doctor's advice regarding dosage and duration of treatment.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your chronic medication prescription offers significant advantages over traditional in-person clinic visits:

• Speed: Get a prescription in under 24 hours, compared to weeks of waiting for an appointment.
• Price: A flat €25 consultation fee, clear and transparent, unlike variable private clinic fees.
• Privacy: All consultations happen in your secure Hi-Doctor account, maintaining your privacy without waiting rooms or reception desks.
• Convenience: Access care from anywhere, anytime, using your phone or computer – no travel, no parking, no time off work.
• Trust: Join over 50,000 patients served, with a 4.8 Trustpilot rating, ensuring reliable and high-quality care.

With Hi-Doctor, you experience modern healthcare that is efficient, affordable, and tailored to your life.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the EU-licensed doctor determines that the treatment is not appropriate for you after reviewing your medical questionnaire, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved, making it a risk-free consultation.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, this prescription is legally recognised and valid at any pharmacy across the entire European Union (e.g., France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland, etc.).

How do I actually collect the medication once I have the prescription?

You will receive a downloadable PDF file of your REMPE prescription in your Hi-Doctor account and via email. Simply print this PDF or show it on your phone at any EU pharmacy. The pharmacist will scan the QR code or verify the digital signature and dispense your medication.

Is it legal to get chronic medication online in my country via Hi-Doctor?

Yes, it is legal. Hi-Doctor connects you with EU-licensed doctors who issue official REMPE prescriptions. These prescriptions are valid across the entire EU, including your country, under the cross-border prescription directive 2011/24/EU.

How long does the prescription take?

Once you complete your medical questionnaire and payment, an EU-licensed doctor reviews your case. If approved, you will receive your REMPE electronic prescription (PDF) within 24 hours.

Is my data private?

Yes, your data privacy is paramount. Hi-Doctor is fully RGPD-compliant. All your information and chats with the doctor are secured within your private Hi-Doctor account, ensuring complete confidentiality and auditable privacy.

How much does it cost?

The online consultation fee is a flat €25. This covers the doctor's review of your case. If a prescription is issued, there are no additional fees from Hi-Doctor. If the doctor determines the treatment is not appropriate, your €25 is fully refunded.