Skip to content

5 minute read

Telemedicine Appointment Checklist: How to Prepare

Written by Hi Doctor editorial teamPublished 6 April 2026

Get your medication prescription online through Hi Doctor. EU-licensed doctors review your case for just €25. Receive a valid prescription in under 24 hours; each pharmacy reviews it and decides whether it can dispense it.

Telemedicine Appointment Checklist: How to Prepare —
Share:

DIRECT ANSWER

An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.

Doctor reply in under 2 hours

Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.

EU-licensed doctors

Every case is reviewed by an EU-licensed doctor.

Electronic prescription

Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.

Telemedicine Appointment Checklist: How to Prepare

Are you looking to get a medication prescription online in the EU? Hi Doctor connects you with EU-licensed doctors who can review your case and, if appropriate, issue a valid prescription. In several EU countries, including Italy, France, Belgium and Ireland, Hi Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it. Our streamlined process means you can get the medication you need quickly and discreetly. For just €25, you receive a consultation and, if approved, a prescription within 24 hours. No risk – if the doctor says no, you get your money back.

How it works – get your medication prescription in 4 steps

  1. Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
  2. A licensed EU doctor reviews your case in private. If the doctor determines the treatment is not appropriate, your €25 is refunded automatically – no risk.
  3. If approved, you receive a valid electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
  4. Print the PDF or show it on your phone – present it at a pharmacy; the pharmacist reviews it and decides whether it can dispense the medication.

Who qualifies for the medication

When you seek a medication prescription online, our EU-licensed doctors carefully assess your medical history. They look for specific eligibility criteria to ensure the treatment is safe and effective for you. This includes reviewing your overall health, existing conditions, and any potential contraindications. For certain medications, such as GLP-1s for weight management, the doctor will also consider factors like your Body Mass Index (BMI).

What the medication actually does (and doesn't do)

Understanding how your medication works is crucial. Our doctors provide clear explanations of its mechanism of action, helping you set realistic expectations for its effects. We discuss typical timelines for results and any limitations of the treatment. This transparency ensures you are well-informed and confident in your treatment plan.

Don't see your condition on Hi-Doctor yet?

Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €25 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.

Discover Hi-Doctor →

Side effects and when to stop

Transparency about potential side effects is a cornerstone of our service. Your doctor will inform you about common side effects and what to expect. More importantly, you will learn about red flags – symptoms that indicate you should stop the medication and seek medical advice immediately. This honest approach builds trust and ensures your safety.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your medication prescription online offers distinct advantages over traditional clinic visits. With us, you get speed – a prescription in under 24 hours compared to weeks for an in-person appointment. Our price is a flat €25, avoiding variable and often higher private clinic fees. Enjoy complete privacy with everything handled securely within the app, far from reception desks and waiting rooms. The convenience of accessing care from your phone, without travel, is unmatched. We have served over 50,000 patients and maintain a 4.8 Trustpilot rating, reflecting our commitment to excellent, discreet care.

Your interest guides which specialists we add next.

If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF. In several EU countries, including Italy, France, Belgium and Ireland, Hi Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it. If the doctor decides the treatment isn't appropriate, the €25 consultation fee is refunded automatically.

Register my interest · €25

COMMON QUESTIONS

Frequently asked questions

If the doctor determines the medication is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Own your health

Doctor-reviewed guides and new treatments. At most two emails a month.

Written by the Hi Doctor editorial team. General information, not individually reviewed by a doctor.

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work