Telehealth Reimbursement Policies Across European Countries
Confused about telehealth reimbursement in Europe? Hi-Doctor offers a clear path: get your online prescription from an EU-licensed doctor for just €25.
DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue a prescription that is valid across the EU.
Less than 4 hours on average
Prescription issued in less than 4 hours on average if approved.
EU-licensed doctors
Every case is reviewed by a licensed clinician.
Valid across the EU
Approved prescriptions can be used at any EU pharmacy.
In this article
Looking for an online prescription from an EU-licensed doctor? You've found it. At Hi-Doctor, we cut through the complexity of varying telehealth reimbursement policies across Europe. We offer a direct, clear path to getting your medication prescription online. Our EU-licensed doctors review your case for just €25. If appropriate, you receive a valid digital prescription in under 24 hours, accepted at any pharmacy in the EU. No hidden fees, no confusion – just fast, reliable healthcare.
How it works — get your online prescription in 4 steps
- Fill out our quick online medical questionnaire (takes 2–3 minutes) and securely pay the €25 consultation fee.
- An EU-licensed doctor privately reviews your case. If the doctor determines the treatment is not appropriate for you, your €25 fee is automatically refunded. You pay nothing – it's completely risk-free.
- If approved, you receive a REMPE electronic prescription (a PDF file) directly in your Hi-Doctor account and via email within 24 hours.
- Print the PDF or show it on your phone at any pharmacy in the EU (e.g., Spain, Portugal, Italy, France, Germany, Netherlands, Belgium, Austria, Ireland) to collect your medication.
Who qualifies for an online prescription
Our EU-licensed doctors carefully assess each case to ensure safe and effective treatment. They look for specific criteria, including your medical history and current health status. For certain medications, such as GLP-1 agonists, a specific Body Mass Index (BMI) might be required, and certain contraindications (conditions that make a particular treatment inadvisable) will be considered. The doctor ensures the treatment is medically appropriate for you before issuing a prescription.
What the medication actually does (and doesn't do)
Understanding how your medication works is key to successful treatment. Most medications have a specific mechanism of action, affecting your body in a particular way to achieve the desired outcome. We provide clear, plain-language explanations. It's important to have realistic expectations regarding timelines and limitations – no medication guarantees instant or miraculous results. Our doctors will explain what you can expect and what the medication is designed to do.
Side effects and when to stop
Like all medications, there can be side effects. Our doctors will inform you about typical side effects, how to manage them, and importantly, what 'red flags' to look out for that might signal a need to stop treatment or seek immediate medical advice. Your safety is our priority, and understanding these aspects builds trust and ensures you are well-informed throughout your treatment journey.
Why Hi-Doctor vs. walking into a clinic
Choosing Hi-Doctor means choosing convenience, speed, and privacy. Forget weeks of waiting for an appointment – our EU-licensed doctors review your case and issue a prescription in under 24 hours. Our flat €25 consultation fee is transparent and fixed, unlike variable private clinic costs. Everything happens privately within our app; no crowded waiting rooms, no travel, and fully RGPD-compliant. With over 50,000 patients served and a 4.8 Trustpilot rating, you're in trusted hands. We bring the doctor to you, on your phone, whenever you need it.
COMMON QUESTIONS
Frequently asked questions
If our EU-licensed doctor determines that the treatment is not appropriate for your case, your €25 consultation fee is automatically refunded. You pay nothing if treatment isn't approved – it's completely risk-free.
