How to Share Symptoms Effectively in an Online Consultation

Looking to get your medication prescription online in the EU? You've come to the right place. Hi-Doctor connects you with EU-licensed doctors who can review your case and, if appropriate, issue a prescription. Our process is designed for your convenience: a flat €25 online consultation fee, a prescription issued in under 24 hours, and validity at any pharmacy across the EU.

How it works — get your medication prescription in 4 steps

1. Fill out our quick online medical questionnaire (takes 2–3 minutes) and pay the €25 consultation fee.
2. An EU-licensed doctor reviews your case privately. If the doctor determines the treatment is not appropriate for you, your €25 fee is refunded automatically — zero risk.
3. If approved, you receive a REMPE electronic prescription (a PDF file) directly in your Hi-Doctor account and via email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication.

Who qualifies for the medication

Our EU-licensed doctors carefully assess each patient to ensure the medication is safe and appropriate. They look for specific criteria, including your current health status, medical history, and any potential contraindications. For GLP-1 medications, for example, a Body Mass Index (BMI) usually above 27 (with co-morbidities) or 30 (without) is often a key factor. Always provide accurate and complete information in your medical questionnaire to help the doctor make an informed decision.

What the medication actually does (and doesn't do)

This medication works by [briefly explain mechanism, e.g., 'mimicking a natural hormone that regulates appetite and blood sugar, leading to reduced cravings and increased satiety']. It is intended to be part of a broader health plan, often alongside diet and exercise. While many patients experience significant benefits, results vary, and it is not a magic bullet. Expect realistic timelines for effect, and understand that consistency is key. It does not replace healthy lifestyle choices.

Side effects and when to stop

Like all medications, this treatment can have side effects. Common ones may include nausea, constipation, or diarrhea, especially when first starting. These often improve over time. It's crucial to be aware of more serious but rare side effects and to contact a doctor immediately if you experience them. Our doctors will guide you on what to look for and when to discontinue treatment or seek urgent medical attention.

Why Hi-Doctor vs. walking into a clinic

• Speed: Get a prescription in under 24 hours with Hi-Doctor, compared to weeks of waiting for an in-person appointment.
• Price: A flat €25 consultation fee — transparent and affordable — unlike the variable and often higher costs of private clinic visits.
• Privacy: Everything happens securely within our app. No waiting rooms, no reception desks, just discreet, RGPD-compliant chat with your doctor.
• Convenience: Access expert medical care from your phone, anywhere in the EU, without the need to travel to a city-centre clinic.

Over 50,000 patients have trusted Hi-Doctor, reflected in our 4.8 Trustpilot rating, for convenient and reliable online medical consultations.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If our EU-licensed doctor determines that the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved — it's completely risk-free.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, this prescription is recognised and valid across the entire European Union. You can use it at any pharmacy in France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland, and other EU member states.

How do I actually collect the medication once I have the prescription?

Once you receive your REMPE prescription as a downloadable PDF, you can either print it out or simply show it on your phone at any EU pharmacy. The pharmacist will scan the QR code or verify the digital signature and dispense your medication.

Is it legal to get the medication online in my country?

Yes, it is legal to obtain medication online through an EU-licensed doctor who issues a valid REMPE prescription. This process complies with EU cross-border healthcare directives, making it possible to get your medication legally and safely.

How long does the prescription take?

Once you complete your medical questionnaire, an EU-licensed doctor reviews your case. If approved, your REMPE prescription is issued and sent to your Hi-Doctor account and email within 24 hours.

Is my data private?

Yes, your privacy is paramount. Hi-Doctor is fully RGPD-compliant, and all your personal and medical data is handled with the utmost confidentiality and security within our private, auditable chat system.

How much does it cost?

The online consultation fee is a flat €25. This covers the doctor's review of your case. If a prescription is issued, you then pay for the medication itself directly at the pharmacy.