Key Questions to Ask Before Starting Hair Loss Treatment

Searching for hair loss treatment online? You've landed in the right place. Hi-Doctor connects you with EU-licensed doctors who can assess your needs and, if appropriate, issue a prescription for medications like finasteride, dutasteride, or minoxidil. Our 25 € online consultation is efficient, with prescriptions issued in under 24 hours. The best part? Your prescription is valid at any pharmacy in the EU. And if the doctor determines treatment isn't suitable, you pay nothing — the €25 fee is refunded.

How it works — get your hair loss treatment prescription in 4 steps

1. Fill the online medical questionnaire (2–3 minutes) and pay the 25 € consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your 25 € is refunded automatically — no risk.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect the medication.

Who qualifies for hair loss treatment

Our EU-licensed doctors review each case individually to determine if finasteride, dutasteride, or minoxidil is appropriate for you. They assess your medical history, current health, and specific type of hair loss. Generally, these treatments are for androgenetic alopecia (male or female pattern baldness). The doctor looks for contraindications, such as certain liver conditions for oral medications or specific allergies to topical treatments. For women, finasteride and dutasteride are generally not prescribed if you are pregnant or may become pregnant due to potential risks. Your detailed medical questionnaire helps the doctor make an informed decision.

What hair loss treatments actually do (and don't do)

Hair loss treatments like finasteride and dutasteride work by inhibiting DHT (dihydrotestosterone), a hormone that shrinks hair follicles in genetically predisposed individuals, leading to hair thinning and loss. Minoxidil, on the other hand, is a topical solution that stimulates hair growth by increasing blood flow to the hair follicles and prolonging the growth phase of hair. These medications aim to slow down hair loss and, in many cases, promote new hair growth. They do not cure the underlying genetic predisposition, meaning consistent use is required to maintain results. Expect to see initial results in 3-6 months, with more significant improvements typically appearing after 6-12 months of consistent use. They won't bring back hair from entirely bald areas where follicles are no longer active.

Side effects and when to stop

Like all medications, hair loss treatments can have side effects. Minoxidil may cause scalp irritation, itching, or unwanted facial hair growth. Finasteride and dutasteride can sometimes lead to sexual side effects in men, such as decreased libido or erectile dysfunction, though these are typically reversible upon stopping the medication. Rarely, more serious side effects can occur. It's crucial to report any unusual or severe side effects to your doctor. If the side effects are persistent or concerning, the doctor may advise you to stop the treatment. Medical honesty helps build trust, and our doctors are here to guide you safely.

Why Hi-Doctor vs. walking into a clinic

Choose Hi-Doctor for your hair loss treatment prescription and experience unparalleled convenience and privacy. Here's why:

• Speed: Get your prescription in under 24 hours, compared to weeks for an in-person appointment.
• Price: A flat 25 € consultation fee — no hidden costs, no variable private clinic fees.
• Privacy: Everything happens in your secure, RGPD-compliant Hi-Doctor account. No waiting rooms, no reception desk conversations.
• Convenience: Complete your consultation from your phone or computer, anywhere in the EU. No travel required.
• Trust: Join over 50,000 patients who trust Hi-Doctor, reflected in our 4.8 Trustpilot rating.
• Flexibility: Your REMPE prescription is valid at any EU pharmacy, giving you freedom to collect your medication wherever you are.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the doctor determines that the treatment is not appropriate for you, your 25 € consultation fee is refunded automatically. You pay nothing if the treatment isn't approved, ensuring a no-risk consultation.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, this prescription is recognised and valid in any EU country, including France, Germany, Italy, Portugal, Netherlands, and Belgium. You receive a downloadable PDF you can print and present.

How do I actually collect the medication once I have the prescription?

Simply print the PDF prescription or show it on your phone at any EU pharmacy. The pharmacist will scan the QR code or verify the digital signature and dispense your medication.

Is it legal to get hair loss medication online in my country?

Yes, it is legal to obtain hair loss medication online via an EU-licensed doctor who issues a valid REMPE prescription. This process complies with EU cross-border healthcare directives, allowing you to access treatment from licensed professionals across the Union.

How long does the prescription take?

Once your medical questionnaire is submitted and reviewed, if approved, your REMPE electronic prescription is issued within 24 hours. You'll receive it in your Hi-Doctor account and via email.

Is my data private?

Yes, your data is completely private and secure. Hi-Doctor is fully RGPD-compliant, ensuring all your personal and medical information is handled with the highest standards of confidentiality and security. All communication happens within your private, auditable chat in the app.

How much does it cost?

The online consultation fee is a flat 25 €. This covers the doctor's review of your case. If the doctor issues a prescription, you then pay for the medication itself at the pharmacy. If no prescription is issued, your 25 € is refunded.