5 minute read
Your Rights in EU Telemedicine: A Patient's Guide
Get your medication prescription online in Spain. Hi-Doctor connects you with an EU-licensed doctor for a €25 online consultation. Prescription issued in under 24 hours, valid at any EU pharmacy.
DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.
Doctor reply in under 2 hours
Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.
EU-licensed doctors
Every case is reviewed by an EU-licensed doctor.
Electronic prescription
Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.
Need a medication prescription online in Spain or another EU country? You've come to the right place. Hi-Doctor connects you with licensed EU doctors who can issue a valid prescription quickly and conveniently. Our €25 online consultation fee covers a thorough review of your case. If the doctor determines the treatment is appropriate, you'll receive a digital prescription in under 24 hours, valid at any pharmacy across the EU. No risk — if the doctor says no, you get your money back.
How it works: get your medication prescription in 4 steps
- Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
- A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically, so there is no risk.
- If approved, you receive a valid electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
- Print the PDF or show it on your phone and present it at any pharmacy in the EU to collect the medication.
Who qualifies for the medication
Our EU-licensed doctors individually review every case to ensure your safety and the treatment's effectiveness. Eligibility for medication depends on your specific health profile and the doctor's assessment. Generally, doctors look for specific diagnostic criteria and rule out contraindications during your online consultation. For certain GLP-1 medications, for example, a specific BMI often applies. The medical questionnaire helps the doctor understand your medical history, current health, and any existing conditions or other medications you are taking. This comprehensive review ensures the medication is safe and appropriate for you.
What the medication actually does (and doesn't do)
The medication works by [briefly explain mechanism of action in plain language, e.g., regulating blood sugar, suppressing appetite, etc.]. It is designed to [state primary benefit, e.g., support weight management, improve glycemic control]. While many patients experience positive results, it's important to have realistic expectations. The medication is part of a broader treatment plan, and individual responses can vary. It is not a magic bullet; consistent adherence to the doctor's advice is crucial for the best possible outcomes. The doctor will discuss realistic timelines and what you can expect during your treatment.
Don't see your condition on Hi-Doctor yet?
Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €25 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.
Side effects and when to stop
Like all medications, this treatment can have side effects. Common side effects often include [list 2-3 common, mild side effects, e.g., nausea, diarrhea, constipation]. These are usually mild and temporary as your body adjusts. However, it's crucial to be aware of more serious, though rare, side effects. You should stop taking the medication and seek immediate medical attention if you experience [list 1-2 serious red flags, e.g., severe abdominal pain, signs of an allergic reaction]. Your doctor will provide detailed information on potential side effects and what to do if they occur. Medical honesty builds trust, and we want you to be fully informed.
Why Hi-Doctor vs. walking into a clinic
Choosing Hi-Doctor for your medication prescription offers significant advantages over traditional clinic visits:
- Speed: Get your prescription in under 24 hours, compared to weeks of waiting for an in-person appointment.
- Price: A flat €25 online consultation fee – no hidden costs, no variable private clinic fees.
- Privacy: Everything happens in your private, RGPD-compliant in-app chat. No waiting rooms, no reception desks.
- Convenience: Access an EU-licensed doctor from your phone, anywhere, anytime. No travel, no time off work.
- Trust: Join over 50,000 satisfied patients with our 4.8 Trustpilot rating.
Your interest guides which specialists we add next.
If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF valid at any EU pharmacy, and if the doctor decides the treatment isn't appropriate, the €25 consultation fee is refunded automatically.
COMMON QUESTIONS
Frequently asked questions
If the doctor determines the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.
