Online Mental Health Consultations in the Netherlands

Yes, you can get an online mental health consultation and prescription in the Netherlands through a licensed EU doctor – without the clinic visit. Hi-Doctor provides a fast, convenient, and secure way to access the care you need. For just €25, an EU-licensed doctor reviews your case, and if appropriate, issues a prescription within 24 hours. This prescription is valid at any pharmacy across the EU, including the Netherlands.

How it works — get your mental health prescription in 4 steps

1. Fill out the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor determines the treatment is not appropriate, your €25 is refunded automatically — no risk.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication.

Who qualifies for online mental health prescriptions

Our EU-licensed doctors individually assess each case to determine if an online prescription for mental health medication is appropriate. The doctor looks for specific criteria, ensuring your safety and the effectiveness of the treatment. This includes a thorough review of your medical history, current symptoms, and any other medications you may be taking. Contraindications or conditions that make certain medications unsuitable will also be carefully considered. The doctor remains the gatekeeper to appropriate care.

What mental health medication actually does (and doesn't do)

Mental health medications work in various ways, often by balancing neurochemicals in the brain. They are tools to help manage symptoms, reduce distress, and improve daily functioning, but they are not a 'cure-all.' For example, antidepressants can take several weeks to show full effect, while anti-anxiety medications might act more quickly. It's important to have realistic expectations; medication is often most effective when combined with therapy or lifestyle changes. Our doctors explain the mechanism, realistic timelines, and limitations of any prescribed treatment.

Side effects and when to stop

Like all medications, those for mental health can have side effects. These can range from mild and temporary, such as nausea or drowsiness, to more serious reactions. Your doctor will discuss potential side effects specific to your prescribed medication. It's crucial to follow your doctor's instructions for taking the medication and to report any concerning side effects immediately. Never stop medication abruptly without consulting your doctor, as this can lead to withdrawal symptoms or a relapse of your condition. Medical honesty about potential downsides builds trust and ensures safer treatment.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your mental health consultation offers several distinct advantages over traditional in-person visits:

• Speed: Get your prescription in under 24 hours, compared to weeks or months for an in-person appointment.
• Price: A flat €25 consultation fee, with a money-back guarantee if treatment isn't approved, versus variable and often higher private clinic fees.
• Privacy: All communication happens in a private, RGPD-compliant chat within your Hi-Doctor account, eliminating reception desks and waiting rooms.
• Convenience: Access care from anywhere with your phone or computer, avoiding travel and time off work.
• Trust: Join over 50,000 satisfied patients. We hold a 4.8 Trustpilot rating, reflecting our commitment to patient care and service.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the doctor determines that the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (including those in France, Germany, Italy, Portugal, Netherlands, Belgium, etc.) can dispense from it. You receive a downloadable PDF to print and present at the counter.

How do I actually collect the medication once I have the prescription?

Simply print the PDF prescription or show it on your phone at any EU pharmacy. The pharmacist will read the QR code or signature and dispense your medication.

Is it legal to get mental health medication online in the Netherlands?

Yes, it is legal to obtain mental health medication online in the Netherlands via an EU-licensed doctor issuing a valid REMPE prescription, recognized under EU cross-border directives.

How long does the prescription take?

Once your medical questionnaire is reviewed by an EU-licensed doctor and approved, you will receive your electronic prescription within 24 hours.

Is my data private?

Yes, your data is private and secure. Hi-Doctor is RGPD-compliant, and all communications and medical records are handled with the highest level of confidentiality within your private account.

How much does it cost?

The online consultation fee is a flat €25. This fee is fully refunded if the doctor determines the treatment is not appropriate for you.