Online Hair Loss Consultation: How It Works and Why It's Convenient
Worried about hair loss? Get an online consultation with an EU-licensed doctor for just €25. Receive a prescription for effective hair loss treatments in under 24 hours, valid at any pharmacy in the EU.

Online Hair Loss Consultation: How It Works and Why It's Convenient
Searching for a hair loss prescription online from an EU-licensed doctor? You've come to the right place. Hi-Doctor offers a convenient, confidential, and quick way to get an online hair loss consultation. For just €25, an EU-licensed doctor reviews your case. If appropriate, you receive a valid, downloadable prescription within 24 hours, accepted at any pharmacy across the EU. No waiting rooms, no in-person visits – just effective care when you need it.
How it works – get your hair loss prescription in 4 steps
- Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee. This detailed questionnaire helps our EU-licensed doctors understand your medical history and specific hair loss concerns.
- A licensed EU doctor reviews your case in private. Our doctors individually assess your information. If the doctor determines the treatment is NOT appropriate for you, your €25 is refunded automatically — you pay nothing.
- If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours. This is Spain's official digital-private-prescription standard.
- Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication. The REMPE prescription is valid across all EU member states under cross-border directive 2011/24/EU.
Who qualifies for hair loss treatment
Our EU-licensed doctors evaluate several factors to determine if a hair loss treatment is right for you. They look at your medical history, the specific pattern and extent of your hair loss, any existing health conditions, and current medications. Common treatments reviewed include Finasteride, Dutasteride, and Minoxidil, often in oral or topical forms. Eligibility depends on the doctor's assessment of your individual case and suitability for these medications, ensuring your safety and the effectiveness of the treatment.
What hair loss medication actually does (and doesn't do)
Hair loss medications like Finasteride and Dutasteride work by blocking dihydrotestosterone (DHT), a hormone that contributes to male pattern baldness. Minoxidil, on the other hand, works by increasing blood flow to the scalp, which can stimulate hair follicles. These treatments aim to slow down hair loss, and in many cases, promote regrowth of finer hairs. Results are not immediate; you typically need to use them consistently for 3-6 months to see initial improvements, with full results often visible after 12 months. They do not cure the underlying cause of genetic hair loss, meaning continued use is necessary to maintain benefits. They also don't guarantee a full head of hair, but rather aim for significant improvement in density and coverage.
Side effects and when to stop
Like all medications, hair loss treatments can have side effects. For Finasteride and Dutasteride, rare but possible side effects include sexual dysfunction (decreased libido, erectile dysfunction). Minoxidil can cause scalp irritation, unwanted hair growth in other areas, and rarely, changes in blood pressure. It's crucial to discuss any concerns with your doctor. If you experience severe or persistent side effects, or any allergic reactions, you should stop the medication immediately and seek medical advice. Your Hi-Doctor EU-licensed doctor will provide clear guidance on potential side effects and what to do if they occur, ensuring your treatment journey is as safe as possible.
Why Hi-Doctor vs. walking into a clinic
Choosing Hi-Doctor for your hair loss consultation offers unparalleled convenience and efficiency compared to traditional clinic visits:
- Speed: Get a prescription in under 24 hours with Hi-Doctor, versus weeks or months for a specialist appointment.
- Price: A flat €25 online consultation fee, with a money-back guarantee if treatment isn't suitable. Clinic visits can incur variable and often higher fees.
- Privacy: Everything happens in your secure Hi-Doctor account – no waiting rooms, no awkward conversations at a reception desk. Our platform is RGPD-compliant.
- Convenience: Consult from anywhere using your phone or computer. No travel, no parking, no time off work.
- Trust: Join over 50,000 satisfied patients who trust Hi-Doctor, reflected in our 4.8 Trustpilot rating.
Frequently asked questions
What happens if the doctor decides I'm not a candidate for the medication?
If the EU-licensed doctor determines that the hair loss treatment is not appropriate for your specific case, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved, making it a no-risk consultation.
Is the REMPE prescription valid outside Spain?
Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, this prescription is recognised and valid at any pharmacy across the EU, including France, Germany, Italy, Portugal, Netherlands, Belgium, and more. You receive a downloadable PDF that you can print and present.
How do I actually collect the medication once I have the prescription?
Once you receive your REMPE prescription as a downloadable PDF, you can either print it out or simply show it on your phone at the counter of any EU pharmacy. The pharmacist will read the QR code or digital signature and dispense your medication.
Is it legal to get hair loss medication online in my country?
Yes, it is legal to obtain hair loss medication online in any EU country, provided it is prescribed by an EU-licensed doctor through a valid EU-recognised prescription system like REMPE. Hi-Doctor connects you with EU-licensed doctors who follow all necessary regulations.
How long does the prescription take?
If the doctor approves your treatment, you will receive your electronic REMPE prescription in your Hi-Doctor account and by email within 24 hours of your consultation.
Is my data private?
Yes, your privacy is paramount. Hi-Doctor operates under strict RGPD compliance, ensuring all your personal and medical data is handled securely and confidentially within your private, auditable chat in the app. No WhatsApp, no SMS, just secure communication.
How much does it cost?
The online consultation fee is a flat €25. This covers the doctor's review of your case. If the doctor determines the treatment is not appropriate, this fee is fully refunded to you. The cost of the medication itself is paid directly at the pharmacy.



