How to Get Epiduo Online in Paris
Need to get Epiduo online in Paris? Complete a secure medical questionnaire with photo upload. An EU-licensed doctor reviews your case in under 24 hours for a 40 € fee.

DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue a prescription that is valid across the EU.
Less than 4 hours on average
Prescription issued in less than 4 hours on average if approved.
EU-licensed doctors
Every case is reviewed by a licensed clinician.
Valid across the EU
Approved prescriptions can be used at any EU pharmacy.
In this article
If you want to get Epiduo online in Paris, you can complete a structured clinical consultation from home by submitting an online questionnaire with photos of your skin. An EU-licensed doctor reviews your case within 24 hours and issues a Spanish REMPE electronic prescription when clinically appropriate. The 40 EUR consultation fee is refunded in full if the doctor does not issue a prescription, and your downloadable PDF can be presented at any EU pharmacy where the pharmacist may dispense a locally marketed equivalent.
Hi-Doctor Clinical Standard: 50,000+ patients served with a 4.8/5 Trustpilot rating. Every acne case is individually evaluated by an EU-licensed physician.
How it works — get your consultation in 4 steps
The entire consultation is asynchronous, private, and fully GDPR-compliant. You do not need to book a video call or travel across Paris to get Epiduo online.
- Complete the medical questionnaire: Share your acne history, previous treatments, and current skincare routine. You will upload clear photos of your affected skin so the physician can accurately assess lesion type and distribution.
- Pay the consultation fee: Submit the 40 € one-off medical assessment fee. The 40 EUR consultation fee is refunded in full if the doctor does not issue a prescription.
- Doctor clinical assessment: An EU-licensed doctor evaluates your questionnaire answers and photographs to ensure topical adapalene and benzoyl peroxide are clinically appropriate for you.
- Download your electronic prescription: When clinically appropriate, your Spanish REMPE (Receta Médica Privada Electrónica) prescription PDF is issued in under 24 hours. You can download the PDF file directly from your secure account or access it via email notification.

Your issued prescription satisfies the cross-border requirements established under Directive 2011/24/EU and contains all prescriber details required by Commission Implementing Directive 2012/52/EU. The downloadable document can be presented at any EU pharmacy, where the pharmacist reviews the prescription and may dispense a locally marketed equivalent containing adapalene 0.1% and benzoyl peroxide 2.5%. Pharmacists retain the professional right to refuse dispensing under local regulations.
Who qualifies
Epiduo is prescribed for the topical treatment of mild to moderate acne vulgaris where both non-inflammatory comedones (blackheads and whiteheads) and inflammatory lesions (papules and pustules) are present. Because visual confirmation is essential for accurate staging, uploading focused skin photographs during the questionnaire is required.

Clinical scope and eligibility
- Eligible candidates: Adults presenting with mild to moderate facial or upper-trunk comedonal and inflammatory acne suitable for topical dual therapy.
- Contraindicated (not eligible for Epiduo): Women who are pregnant or planning to become pregnant, as adapalene is a topical retinoid contraindicated in pregnancy.
- Referred to in-person care: Severe nodular, cystic, conglobata, or deeply scarring acne. Hi-Doctor provides topical treatments only and does not prescribe oral isotretinoin, oral antibiotics, or hormonal therapy online.
What Epiduo actually does
Epiduo combines two complementary active ingredients in a single gel vehicle: adapalene 0.1% and benzoyl peroxide 2.5%. Adapalene is a stable, third-generation topical retinoid that binds selectively to retinoic acid nuclear receptors. It normalizes follicular epithelial desquamation, clearing existing microcomedones and preventing new pore blockages.
Benzoyl peroxide provides a rapid bactericidal effect against Cutibacterium acnes through the release of reactive oxygen species. Because its mechanism is oxidative rather than biochemical, C. acnes cannot develop bacterial resistance. This avoids the antibiotic resistance risks associated with oral or topical antibiotic treatments.
Expected timeline and results
- Weeks 1 to 2: Initial skin adjustment. Mild dryness, erythema, and flaking may occur.
- Weeks 2 to 6: Retinoid purging is common as accelerated cell turnover brings sub-surface microcomedones to the surface. Continue nightly application unless severe irritation develops.
- Week 12: Meaningful clinical change is judged at 12 weeks of continuous nightly use, not before.
Side effects and when to stop
Local cutaneous irritation is common during the initial four weeks of treatment. Applying a non-comedogenic, fragrance-free moisturizer helps protect the skin barrier.
- Expected local reactions: Mild redness, stinging, peeling, and localized dryness.
- Sun protection: Topical retinoids increase photosensitivity. Apply Epiduo strictly once nightly before bed and apply broad-spectrum SPF 30+ daily.
- Fabric bleaching: Benzoyl peroxide oxidizes and bleaches colored fabrics, towels, and pillowcases. Wash hands thoroughly after application.
- When to discontinue: Stop using the gel and consult a doctor immediately if you develop severe contact dermatitis, facial swelling, eyelid oedema, or intense burning.
Why Hi-Doctor vs. walking into a clinic
Booking an in-person dermatology consultation in Paris can involve waiting months for an open clinic appointment. Choosing to get Epiduo online through Hi-Doctor connects you directly to an EU-licensed acne evaluation without the scheduling friction.

| Consultation Feature | Hi-Doctor Telemedicine | Paris Private Practice |
|---|---|---|
| Consultation Cost | 40 € flat one-off fee | 60 € to 120 €+ |
| Review Timeline | Doctor reviews within 24 hours | 2 to 8 weeks wait time |
| Unsuitable Case Outcome | 40 EUR consultation fee refunded in full | Non-refundable appointment fee |
| Consultation Mode | Online questionnaire + photo upload | In-person clinic visit |
| Prescription Format | Downloadable REMPE PDF | Paper prescription |
COMMON QUESTIONS
Frequently asked questions
Yes. Under Directive 2011/24/EU, prescriptions issued by an EU-licensed doctor in one Member State can be presented at any EU pharmacy. The French pharmacist reviews the electronic prescription PDF and may dispense Epiduo or a French equivalent. Pharmacists retain the independent legal right to refuse dispensing.





