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How to Get Epiduo Online in Paris

Written by Hi Doctor editorial teamPublished 26 August 2026

Need to get Epiduo online in Paris? Complete a secure medical questionnaire with photo upload. An EU-licensed doctor reviews your case in under 24 hours for a 40 € fee.

How to Get Epiduo Online in Paris, article cover image
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DIRECT ANSWER

An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.

Doctor reply in under 2 hours

Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.

EU-licensed doctors

Every case is reviewed by an EU-licensed doctor.

Electronic prescription

Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.

If you want to get Epiduo online in Paris, you can complete a structured clinical consultation from home by submitting an online questionnaire with photos of your skin. An EU-licensed doctor reviews your case within 24 hours and issues a Spanish valid electronic prescription when clinically appropriate. The 40 EUR consultation fee is refunded in full if the doctor does not issue a prescription, and your downloadable PDF can be presented at any EU pharmacy where the pharmacist may dispense a locally marketed equivalent.

Hi-Doctor Clinical Standard: 50,000+ patients served with a 4.8/5 Trustpilot rating. Every acne case is individually evaluated by an EU-licensed physician.

Tired of guessing which acne product to try next?

Upload a few photos with your questionnaire and an EU-licensed doctor grades the type and severity, then decides whether a prescription topical is appropriate. €40 one-off, answer in under 24 hours.

Start my acne consultation →

How it works: get your consultation in 4 steps

The entire consultation is asynchronous, private, and fully GDPR-compliant. You do not need to book a video call or travel across Paris to get Epiduo online.

  1. Complete the medical questionnaire: Share your acne history, previous treatments, and current skincare routine. You will upload clear photos of your affected skin so the physician can accurately assess lesion type and distribution.
  2. Pay the consultation fee: Submit the 40 € one-off medical assessment fee. The 40 EUR consultation fee is refunded in full if the doctor does not issue a prescription.
  3. Doctor clinical assessment: An EU-licensed doctor evaluates your questionnaire answers and photographs to ensure topical adapalene and benzoyl peroxide are clinically appropriate for you.
  4. Download your electronic prescription: When clinically appropriate, your Spanish the valid electronic prescription (Receta Médica Privada Electrónica) prescription PDF is issued in under 24 hours. You can download the PDF file directly from your secure account or access it via email notification.
Process diagram showing Complete Online Questionnaire & Upload Photos, then Submit 40 € Assessment Fee, then EU Doctor Clinical Review <24h, then Download REMPE Prescription PDF, then Consultation Fee Refunded in Full

Your issued prescription satisfies the cross-border requirements established under Directive 2011/24/EU and contains all prescriber details required by Commission Implementing Directive 2012/52/EU. The downloadable document can be presented at any EU pharmacy, where the pharmacist reviews the prescription and may dispense a locally marketed equivalent containing adapalene 0.1% and benzoyl peroxide 2.5%. Pharmacists retain the professional right to refuse dispensing under local regulations.

Who qualifies

Epiduo is prescribed for the topical treatment of mild to moderate acne vulgaris where both non-inflammatory comedones (blackheads and whiteheads) and inflammatory lesions (papules and pustules) are present. Because visual confirmation is essential for accurate staging, uploading focused skin photographs during the questionnaire is required.

Editorial still life illustrating Who qualifies
Who qualifies

Clinical scope and eligibility

  • Eligible candidates: Adults presenting with mild to moderate facial or upper-trunk comedonal and inflammatory acne suitable for topical dual therapy.
  • Contraindicated (not eligible for Epiduo): Women who are pregnant or planning to become pregnant, as adapalene is a topical retinoid contraindicated in pregnancy.
  • Referred to in-person care: Severe nodular, cystic, conglobata, or deeply scarring acne. Hi-Doctor provides topical treatments only and does not prescribe oral isotretinoin, oral antibiotics, or hormonal therapy online.

What Epiduo actually does

Epiduo combines two complementary active ingredients in a single gel vehicle: adapalene 0.1% and benzoyl peroxide 2.5%. Adapalene is a stable, third-generation topical retinoid that binds selectively to retinoic acid nuclear receptors. It normalizes follicular epithelial desquamation, clearing existing microcomedones and preventing new pore blockages.

Benzoyl peroxide provides a rapid bactericidal effect against Cutibacterium acnes through the release of reactive oxygen species. Because its mechanism is oxidative rather than biochemical, C. acnes cannot develop bacterial resistance. This avoids the antibiotic resistance risks associated with oral or topical antibiotic treatments.

Expected timeline and results

  • Weeks 1 to 2: Initial skin adjustment. Mild dryness, erythema, and flaking may occur.
  • Weeks 2 to 6: Retinoid purging is common as accelerated cell turnover brings sub-surface microcomedones to the surface. Continue nightly application unless severe irritation develops.
  • Week 12: Meaningful clinical change is judged at 12 weeks of continuous nightly use, not before.

Side effects and when to stop

Local cutaneous irritation is common during the initial four weeks of treatment. Applying a non-comedogenic, fragrance-free moisturizer helps protect the skin barrier.

  • Expected local reactions: Mild redness, stinging, peeling, and localized dryness.
  • Sun protection: Topical retinoids increase photosensitivity. Apply Epiduo strictly once nightly before bed and apply broad-spectrum SPF 30+ daily.
  • Fabric bleaching: Benzoyl peroxide oxidizes and bleaches colored fabrics, towels, and pillowcases. Wash hands thoroughly after application.
  • When to discontinue: Stop using the gel and consult a doctor immediately if you develop severe contact dermatitis, facial swelling, eyelid oedema, or intense burning.

Why Hi-Doctor vs. walking into a clinic

Booking an in-person dermatology consultation in Paris can involve waiting months for an open clinic appointment. Choosing to get Epiduo online through Hi-Doctor connects you directly to an EU-licensed acne evaluation without the scheduling friction.

Editorial still life illustrating Why Hi-Doctor vs. walking into a clinic
Why Hi-Doctor vs. walking into a clinic
Consultation FeatureHi-Doctor TelemedicineParis Private Practice
Consultation Cost40 € flat one-off fee60 € to 120 €+
Review TimelineDoctor reviews within 24 hours2 to 8 weeks wait time
Unsuitable Case Outcome40 EUR consultation fee refunded in fullNon-refundable appointment fee
Consultation ModeOnline questionnaire + photo uploadIn-person clinic visit
Prescription FormatDownloadable the valid electronic prescription PDFPaper prescription

A doctor reads your photos, not a quiz result.

Complete the online questionnaire and add photos of the affected skin. An EU-licensed doctor reviews both and, if a topical treatment is clinically appropriate, issues a valid electronic prescription in under 24 hours. If no prescription is issued, the €40 fee is refunded in full.

Start consultation · €40 one-off

COMMON QUESTIONS

Frequently asked questions

Yes. Under Directive 2011/24/EU, prescriptions issued by an EU-licensed doctor in one Member State can be presented at any EU pharmacy. The French pharmacist reviews the electronic prescription PDF and may dispense Epiduo or a French equivalent. Pharmacists retain the independent legal right to refuse dispensing.

Own your health

Doctor-reviewed guides and new treatments. At most two emails a month.

Written by the Hi Doctor editorial team. General information, not individually reviewed by a doctor.

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work