6 minute read
How to Spot and Avoid Fake Online Pharmacies: A Guide
Worried about fake online pharmacies? Learn how to spot them and get your medication safely. Hi-Doctor connects you with EU-licensed doctors for €25, issuing electronic prescriptions in under 24 hours; pharmacists review and decide wheth…

DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.
Doctor reply in under 2 hours
Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.
EU-licensed doctors
Every case is reviewed by an EU-licensed doctor.
Electronic prescription
Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.
Looking for a safe, legitimate way to get your medication prescription online from an EU-licensed doctor? You're in the right place. Hi-Doctor connects you with EU-licensed doctors to review your case, and if appropriate, issue a prescription in under 24 hours. The consultation costs just €25. In several EU countries, including Italy, France, Belgium and Ireland, Hi Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it.
How it works: get your prescription in 4 steps
- Fill out a quick online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
- An EU-licensed doctor reviews your case privately. If the doctor determines the treatment is not appropriate for you, your €25 fee is refunded automatically — no risk to you.
- If approved, you receive a valid electronic prescription (a downloadable PDF file) in your Hi-Doctor account and by email within 24 hours.
- Print the PDF or show it on your phone and present it at a pharmacy to collect your medication; the pharmacist reviews it and decides whether it can dispense it, and may dispense a locally marketed equivalent.
Who qualifies for medication via Hi-Doctor
Our EU-licensed doctors review each case individually to ensure your safety and treatment effectiveness. They look for specific criteria, such as your medical history, current health status, and any potential contraindications. For certain medications, like GLP-1s for weight management, the doctor will assess your BMI and other health factors to determine if the treatment is appropriate for you.
What your medication actually does (and doesn't do)
Understanding how your medication works is key to successful treatment. For example, some medications work by regulating hormones, others by affecting metabolism or neurological pathways. It's important to have realistic expectations regarding timelines and outcomes. Your doctor will explain the mechanism in plain language and discuss what you can realistically expect from the treatment, as well as its limitations.
Don't see your condition on Hi-Doctor yet?
Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €25 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.
Side effects and when to stop
All medications can have side effects. While many are mild and temporary, it's crucial to be aware of them. Your Hi-Doctor physician will inform you about typical side effects and, more importantly, red flags that indicate you should stop the medication and seek immediate medical attention. We believe in complete transparency to build trust and ensure your safety.
Why Hi-Doctor vs. walking into a clinic
Choosing Hi-Doctor offers distinct advantages over traditional clinic visits:
- Speed: Get your prescription in under 24 hours versus weeks for a traditional appointment.
- Price: A flat €25 consultation fee, no hidden costs, compared to variable private clinic fees. Remember, if the doctor says no, you get your money back.
- Privacy: Everything happens securely within your app account — no waiting rooms, no reception desk conversations. Your data is RGPD-compliant.
- Convenience: Consult from your phone, anywhere, anytime, without city-centre travel or taking time off work.
With over 50,000 patients served and a 4.8 Trustpilot rating, Hi-Doctor provides a trusted, efficient, and private path to getting your medication.
Your interest guides which specialists we add next.
If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF. In several EU countries, including Italy, France, Belgium and Ireland, Hi Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it. If the doctor decides the treatment isn't appropriate, the €25 consultation fee is refunded automatically.
COMMON QUESTIONS
Frequently asked questions
If the EU-licensed doctor determines the treatment is not appropriate for your specific case, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.
