How to Spot and Avoid Fake Online Pharmacies: A Guide

Looking for a safe, legitimate way to get your medication prescription online in Spain, or anywhere in the EU? You're in the right place. Hi-Doctor connects you with EU-licensed doctors to review your case, and if appropriate, issue a valid prescription in under 24 hours. The consultation costs just €25, and your prescription is accepted at any pharmacy across the European Union.

How it works — get your prescription in 4 steps

1. Fill out a quick online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. An EU-licensed doctor reviews your case privately. If the doctor determines the treatment is not appropriate for you, your €25 fee is refunded automatically — no risk to you.
3. If approved, you receive a REMPE electronic prescription (a downloadable PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication.

Who qualifies for medication via Hi-Doctor

Our EU-licensed doctors review each case individually to ensure your safety and treatment effectiveness. They look for specific criteria, such as your medical history, current health status, and any potential contraindications. For certain medications, like GLP-1s for weight management, the doctor will assess your BMI and other health factors to determine if the treatment is appropriate for you.

What your medication actually does (and doesn't do)

Understanding how your medication works is key to successful treatment. For example, some medications work by regulating hormones, others by affecting metabolism or neurological pathways. It's important to have realistic expectations regarding timelines and outcomes. Your doctor will explain the mechanism in plain language and discuss what you can realistically expect from the treatment, as well as its limitations.

Side effects and when to stop

All medications can have side effects. While many are mild and temporary, it's crucial to be aware of them. Your Hi-Doctor physician will inform you about typical side effects and, more importantly, red flags that indicate you should stop the medication and seek immediate medical attention. We believe in complete transparency to build trust and ensure your safety.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor offers distinct advantages over traditional clinic visits:

• Speed: Get your prescription in under 24 hours versus weeks for a traditional appointment.
• Price: A flat €25 consultation fee, no hidden costs, compared to variable private clinic fees. Remember, if the doctor says no, you get your money back.
• Privacy: Everything happens securely within your app account — no waiting rooms, no reception desk conversations. Your data is RGPD-compliant.
• Convenience: Consult from your phone, anywhere, anytime, without city-centre travel or taking time off work.

With over 50,000 patients served and a 4.8 Trustpilot rating, Hi-Doctor provides a trusted, efficient, and private path to getting your medication.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the EU-licensed doctor determines the treatment is not appropriate for your specific case, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, absolutely. REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU on cross-border healthcare, any EU pharmacy (including those in France, Germany, Italy, Portugal, Netherlands, Belgium, Austria, Ireland, etc.) is legally obliged to dispense from it. You receive a downloadable PDF you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Simply print the PDF file or show it on your phone at any EU pharmacy. The pharmacist will scan the QR code or verify the digital signature on the REMPE prescription and dispense your medication.

Is it legal to get medication online in {country}?

Yes, it is legal within the EU to obtain medication online, provided it's issued by an EU-licensed doctor using a valid electronic prescription like REMPE, which is recognised across the EU.

How long does the prescription take?

Once you complete your medical questionnaire, an EU-licensed doctor will review your case. If approved, you will receive your REMPE electronic prescription in your Hi-Doctor account and by email within 24 hours.

Is my data private?

Your privacy is paramount. Hi-Doctor operates with strict RGPD compliance. All consultations and communications occur within a secure, auditable chat environment in your patient account, ensuring your personal and medical information remains confidential.

How much does it cost?

The online consultation fee is a flat €25. This covers the doctor's review of your case. If the doctor determines the treatment is not appropriate, this fee is fully refunded.