6 minute read
How Online Doctor Consultations Work: A Step-by-Step Guide
Need a prescription for your medication in the EU? Get it online through an EU-licensed doctor at Hi Doctor. Our €25 consultation delivers a valid electronic prescription in under 24 hours, accepted at any EU pharmacy.
DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.
Doctor reply in under 2 hours
Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.
EU-licensed doctors
Every case is reviewed by an EU-licensed doctor.
Electronic prescription
Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.
Looking to get your medication prescription online in Spain or elsewhere in the EU? You've landed in the right place. Hi Doctor connects you with licensed EU doctors who can review your case remotely and, if appropriate, issue a valid electronic prescription. Skip the clinic visit and get the care you need quickly and discreetly. Our online consultation costs just €25, and you receive your prescription in under 24 hours, valid at any pharmacy across the EU.
How it works: get your medication prescription in 4 steps
- Complete the online medical questionnaire: This takes 2–3 minutes. You provide your medical history and details relevant to your medication needs. Then, you pay the €25 consultation fee.
- A licensed EU doctor reviews your case: Our doctors individually assess your information in private. If the doctor determines the treatment is NOT appropriate for you, your €25 fee is refunded automatically. There's no risk — if the doctor says no, you get your money back.
- Receive your electronic prescription: If approved, you get a valid electronic prescription (a downloadable PDF file) directly in your Hi-Doctor account and by email within 24 hours.
- Collect your medication at any EU pharmacy: Print the PDF file or show it on your phone. Present it at any pharmacy in the EU (Spain, Portugal, Italy, France, Germany, Netherlands, Belgium, Austria, Ireland, etc.) to collect your medication.
Who qualifies for the medication
When you complete your medical questionnaire, our EU-licensed doctors look for specific criteria to ensure the medication is safe and appropriate for you. This includes your overall health history, current medications, and any pre-existing conditions. For certain medications, such as GLP-1 agonists like semaglutide or tirzepatide for weight management, specific BMI requirements and other health indicators are assessed. The doctor will identify any contraindications that would make the treatment unsuitable. The goal is always to ensure your safety and the effectiveness of the treatment.
What the medication actually does (and doesn't do)
The medication you are seeking works in specific ways to address your health condition. For example, GLP-1 medications like semaglutide or tirzepatide work by mimicking natural hormones that regulate appetite and blood sugar, leading to reduced hunger and increased feelings of fullness. It's important to have realistic expectations: while these medications can be highly effective, they are not a magic bullet. They work best as part of a comprehensive plan that may include lifestyle changes. Results vary, and it takes time to see the full benefits.
Don't see your condition on Hi-Doctor yet?
Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €25 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.
Side effects and when to stop
Like all medications, this treatment can have side effects. Common side effects are generally mild and temporary, such as nausea, constipation, or headache. Your doctor will discuss specific side effects related to your medication. It's crucial to be aware of any red flags, such as severe or persistent pain, allergic reactions, or unusual symptoms. If you experience any concerning side effects, you should stop the medication and consult a medical professional immediately. Your safety is paramount, and understanding these risks is part of responsible treatment.
Why Hi-Doctor vs. walking into a clinic
Choosing Hi Doctor for your medication prescription offers significant advantages over traditional in-person clinic visits:
- Speed: Get your prescription in under 24 hours with Hi Doctor. A clinic appointment can take weeks to secure.
- Price: Our €25 flat online consultation fee is transparent and fixed. Private clinic fees can vary significantly and often cost much more.
- Privacy: All communication happens discreetly within your private, RGPD-compliant chat in the Hi Doctor app. No waiting rooms, no reception desks, no uncomfortable conversations in public.
- Convenience: Access an EU-licensed doctor from your phone, anywhere, anytime. No need to travel to a city-centre clinic, take time off work, or arrange childcare.
Over 50,000 patients trust Hi Doctor, reflected in our 4.8 Trustpilot rating. We make healthcare accessible, private, and efficient.
Your interest guides which specialists we add next.
If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF valid at any EU pharmacy, and if the doctor decides the treatment isn't appropriate, the €25 consultation fee is refunded automatically.
COMMON QUESTIONS
Frequently asked questions
If the EU-licensed doctor determines that the treatment is not appropriate for you after reviewing your case, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.
