Hair Loss Treatment: Why Doctor Communication is Key

Experiencing hair loss? You can get a hair loss treatment prescription online from an EU-licensed doctor. Hi-Doctor makes it simple, fast, and discreet. Pay just €25 for an online consultation, receive your prescription in under 24 hours if appropriate, and pick up your medication at any pharmacy in the EU. There's no risk — if the doctor determines the treatment is not suitable for you, your €25 fee is fully refunded.

How it works — get your hair loss treatment prescription in 4 steps

1. Fill out a quick online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case privately. If the doctor determines the treatment is not appropriate for you, your €25 is refunded automatically — no risk.
3. If approved, you receive a REMPE electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone — present it at any pharmacy in the EU to collect your medication.

Who qualifies for hair loss treatment

Our EU-licensed doctors assess each case individually. They look for specific criteria to ensure the treatment is safe and effective for you. This includes reviewing your medical history, the type and pattern of your hair loss, and any existing health conditions. Common treatments like finasteride and minoxidil are typically prescribed for androgenetic alopecia (male-pattern baldness), but suitability depends on your unique profile. The doctor will determine if medications are appropriate for your specific situation.

What hair loss treatments actually do (and don't do)

Hair loss treatments, such as finasteride and minoxidil, work by different mechanisms to either slow down hair loss or stimulate new hair growth. Finasteride primarily works by inhibiting the production of DHT, a hormone that contributes to hair follicle miniaturization. Minoxidil, a topical solution, promotes blood flow to the scalp, which can revitalize hair follicles. It's important to understand that these treatments require consistent use, and results are not immediate. You may start to see reduced shedding within a few months, with visible regrowth taking 3-6 months or longer. Treatments do not guarantee a full head of hair, but they can significantly improve hair density and slow progression of loss. Patience and adherence are key.

Side effects and when to stop

Like all medications, hair loss treatments can have side effects. It's crucial to be aware of these and discuss any concerns with your doctor. For example, finasteride can, in a small percentage of men, lead to sexual side effects like decreased libido or erectile dysfunction. Minoxidil may cause scalp irritation, itching, or unwanted hair growth on other parts of the body. If you experience severe or concerning side effects, or if your condition worsens, contact your doctor immediately. Do not stop treatment without medical advice, as this can often lead to a reversal of any progress made.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your hair loss treatment offers unparalleled convenience and efficiency compared to traditional clinic visits:

• Speed: Get your prescription in under 24 hours versus weeks of waiting for an in-person appointment.
• Price: A flat €25 consultation fee, with a money-back guarantee, compared to variable and often higher private clinic fees.
• Privacy: Everything happens securely within our app — no waiting rooms, no reception desks, just discreet, RGPD-compliant communication.
• Convenience: Consult with an EU-licensed doctor from anywhere using your phone or computer. No travel, no time off work.

We've served over 50,000 patients with a 4.8 Trustpilot rating, demonstrating our commitment to accessible, high-quality healthcare.

Frequently asked questions

What happens if the doctor decides I'm not a candidate for the medication?

If the doctor determines that the hair loss treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved.

Is the REMPE prescription valid outside Spain?

Yes, REMPE is Spain's official private electronic prescription standard. Under EU Directive 2011/24/EU, any EU pharmacy (France, Germany, Italy, Portugal, Netherlands, Belgium, etc.) can dispense from it. You receive a downloadable PDF you can print and present at the counter.

How do I actually collect the medication once I have the prescription?

Simply print the PDF prescription or show it on your phone at any EU pharmacy. The pharmacist reads the QR code or signature and dispenses your medication.

Is it legal to get hair loss treatment online in my country?

Yes, it is legal to obtain hair loss treatment online via an EU-licensed doctor who issues a valid REMPE prescription, recognized under EU cross-border healthcare directives.

How long does the prescription take?

After your consultation, if approved, you will receive your REMPE electronic prescription (PDF) within 24 hours in your Hi-Doctor account and by email.

Is my data private?

Absolutely. Hi-Doctor is fully RGPD-compliant. All your medical information and chat communications are kept private and secure within your account, auditable and accessible only to you and your consulting doctor.

How much does it cost?

The online consultation fee is a flat €25. This fee is fully refunded if the doctor determines the treatment is not appropriate for you. The cost of the medication itself is paid directly at the pharmacy.