5 minute read
Cross-Border Telemedicine in the EU: What Are Your Rights?
Need a prescription for medication online in the EU? Yes, you can get it through a licensed EU doctor. Hi-Doctor offers online consultations for just €25, with a prescription issued in under 24 hours, valid at any EU pharmacy.
DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.
Doctor reply in under 2 hours
Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.
EU-licensed doctors
Every case is reviewed by an EU-licensed doctor.
Electronic prescription
Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.
Looking to get a medication prescription online in the EU? You've come to the right place. Yes, you can obtain your medication through a licensed EU doctor, and here's exactly how. Hi-Doctor connects you with EU-licensed medical professionals who review your case individually for just €25. If appropriate, you receive a valid electronic prescription in under 24 hours, accepted at any pharmacy across the entire European Union.
How it works: get your medication prescription in 4 steps
- Fill out a short online medical questionnaire (takes 2–3 minutes) and pay the €25 consultation fee.
- A licensed EU doctor reviews your case in private. If the doctor determines the treatment is not appropriate for you, your €25 fee is refunded automatically — you pay nothing.
- If approved, you receive a valid electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
- Print the PDF or show it on your phone and present it at any pharmacy in the EU to collect your medication.
Who qualifies for medication
Our EU-licensed doctors individually assess each patient's suitability for medication. They look for specific criteria, including your overall health, medical history, and any existing conditions. For example, some medications may require a certain BMI or have contraindications that make them unsuitable for particular individuals. The doctor ensures the treatment is safe and appropriate for your unique health profile.
What the medication actually does (and doesn't do)
Medication works by targeting specific biological pathways in your body. For instance, GLP-1 agonists help regulate blood sugar and appetite, which can support weight management. It's important to have realistic expectations: while many patients see significant benefits, results vary, and it's not a magic bullet. The doctor will explain the mechanism of action, potential outcomes, and realistic timelines during your consultation. This helps you understand what to expect and reduces surprises.
Don't see your condition on Hi-Doctor yet?
Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the service works: €25 online consultation, reply within 24 h, full refund if the doctor decides the treatment isn't appropriate.
Side effects and when to stop
Like all medications, there can be side effects. Common ones are usually mild and temporary, such as nausea or digestive upset. Your doctor will discuss the full list of potential side effects and what to do if you experience them. It's crucial to stop treatment and consult a medical professional immediately if you experience any severe or concerning symptoms, such as allergic reactions or persistent pain. Medical honesty is paramount for your safety and builds trust.
Why Hi-Doctor vs. walking into a clinic
Choosing Hi-Doctor offers significant advantages over traditional in-person clinic visits:
- Speed: Get your prescription in under 24 hours with Hi-Doctor, compared to weeks of waiting for a clinic appointment.
- Price: A flat €25 online consultation fee at Hi-Doctor, versus variable and often higher private clinic fees.
- Privacy: Everything happens securely within your private, RGPD-compliant chat in the Hi-Doctor app – no reception desks or waiting rooms.
- Convenience: Consult from anywhere using your phone, avoiding travel to a city-centre clinic.
We've served over 50,000 patients and maintain a 4.8 Trustpilot rating, reflecting our commitment to accessible, high-quality care.
Your interest guides which specialists we add next.
If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF valid at any EU pharmacy, and if the doctor decides the treatment isn't appropriate, the €25 consultation fee is refunded automatically.
COMMON QUESTIONS
Frequently asked questions
If the EU-licensed doctor determines that the treatment is not appropriate for you, your €25 consultation fee is refunded automatically. You pay nothing if the treatment isn't approved, making it a no-risk consultation.
