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Connect Hi-Doctor to Claude and Complete Your Consultation by Chat

Written by Hi Doctor editorial teamPublished 5 August 2026

Hi-Doctor now offers an innovative way to manage your health consultations through an AI assistant like Claude. By connecting your Hi-Doctor account, you can complete questionnaires conversationally, access prescription details.

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DIRECT ANSWER

An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue an electronic prescription; each pharmacy decides whether it can dispense it.

Doctor reply in under 2 hours

Average doctor reply under 2 hours; at night and on public holidays it can take longer, always within 24 hours. A prescription only if appropriate.

EU-licensed doctors

Every case is reviewed by an EU-licensed doctor.

Electronic prescription

Each pharmacy decides whether it can dispense an approved prescription; some do not accept PDF prescriptions.

HOW IT WORKS

From consultation to collection

  1. 1

    Consultation

    Answer a secure medical questionnaire online.

  2. 2

    Doctor reviews

    An EU-licensed doctor personally assesses your case.

  3. 3

    Prescription only if appropriate

    The doctor replies in under 2 hours on average and issues a prescription only if it is clinically appropriate.

  4. 4

    Collect at the pharmacy you choose

    Take an approved prescription to the pharmacy you choose; each pharmacy decides whether it can dispense it.

How to Use an AI Assistant for Your Hi-Doctor Consultations

Connecting your Hi-Doctor account to an AI assistant like Claude allows for a novel way to navigate your medical consultations. You can complete questionnaires conversationally, receive updates, and message the medical team through an interface designed for ease of use. However, it is crucial to understand that an EU-licensed doctor remains the sole authority for clinical decisions, including approving consultations and issuing prescriptions.

Key Takeaways

  • Connect your Hi-Doctor account to Claude and answer your consultation questionnaire in conversation; a registered EU-licensed doctor still reviews it and decides.
  • Complete medical questionnaires conversationally, reviewing and changing answers as needed.
  • Access consultation details, prescription information, and message the medical team through the assistant.
  • An EU-licensed doctor always makes the final clinical decision on prescriptions.
  • The service adheres to strict privacy and data security standards.

What is the Hi-Doctor MCP Connector?

Hi-Doctor utilizes a Model Context Protocol (MCP) server that enables a secure connection between your Hi-Doctor account and compatible AI assistants, such as Claude. This connector acts as a bridge, allowing the AI to access specific, pre-approved information and tools within your Hi-Doctor profile, under your explicit consent. It transforms the traditional questionnaire process into an interactive dialogue.

How Does the Connection Process Work?

Connecting your Hi-Doctor account to an AI assistant involves a standard, secure authorization flow. This is typically an OAuth 2.1 authorization-code flow with PKCE, meaning you sign in directly on a Hi-Doctor page. The AI client never receives or stores your password. You grant specific permissions, ensuring the AI only accesses the tools you explicitly allow.
  1. Patient Initiates Connection
  2. Redirect to Hi-Doctor Login/Registration Page
  3. Patient Logs In / Registers
  4. Hi-Doctor Presents Permission Scopes
  5. Patient Grants Access
  6. Hi-Doctor Issues Authorization Token to AI Assistant
  7. AI Assistant Can Now Access Authorized Tools
This process ensures that you remain in control of your data and the scope of the AI's access. If you haven't granted permission for a specific tool, the AI assistant will not offer it.

What Can an AI Assistant Do Through the Hi-Doctor Connector?

Once connected, an AI assistant can facilitate several aspects of your Hi-Doctor experience. It can guide you through the consultation questionnaire, allowing for a more natural, conversational input of your medical information. You can ask questions, clarify previous answers, and review your entire submission before it is sent for doctor review. The assistant can also help you log weight-loss progress and manage your subscription.

Capabilities Enabled by the Connector

Capability Description Doctor's Role
Complete Questionnaires Conversationally answer medical questions, review, and edit responses. Doctor reviews submitted questionnaire for clinical appropriateness.
Access Consultations/Prescriptions View past and current consultation details and prescription information. Doctor issues the prescription; AI merely retrieves details.
Message Medical Team Send asynchronous messages to the medical team through a secure channel. Medical team responds to messages; no live chat with the doctor.
Manage Subscriptions Adjust subscription settings for ongoing treatments. Doctor's approval is required for continued treatment via prescription.
Log Weight-Loss Progress Log weight-loss metrics and view progress over time. Doctor monitors progress as part of treatment plan.
Get Payment Links Receive secure links to complete payments for consultations. Payment is processed for the consultation fee.
More than 50,000 patients have trusted Hi-Doctor for their online medical consultations, demonstrating the platform's commitment to accessible and secure healthcare.

Don't see your condition on Hi-Doctor yet?

Hi-Doctor is continuously onboarding EU-licensed specialists across new conditions. Register your interest and we'll notify you the moment a doctor is available for your case. In the meantime, see how the confidential online service works.

Discover Hi-Doctor →

What the AI Assistant Cannot Do

It is imperative to understand the limitations of the AI assistant. An AI assistant cannot make clinical decisions. It cannot approve a consultation, issue or change a prescription, or alter a dosage. These actions are exclusively reserved for registered EU-licensed doctors. The AI's role is to facilitate the information gathering and communication process, not to replace medical expertise or judgment.

The Doctor's Unwavering Role

The medical eligibility of a patient is enforced by the Hi-Doctor backend when a questionnaire is submitted. An AI assistant cannot bypass these checks or pre-approve a patient. Even if a patient resubmits different answers, the clinical assessment remains with the EU-licensed doctor. The adaptive nature of the questionnaire, which branches based on previous answers, is a feature of the Hi-Doctor system itself, not a clinical decision made by the AI.
Hi-Doctor maintains a 4.8/5 rating on Trustpilot, reflecting patient satisfaction with the quality and reliability of its EU-licensed medical services.

How Hi-Doctor Can Help

Hi-Doctor provides a streamlined, confidential pathway to EU-licensed medical consultations for the treatment areas Hi-Doctor covers. You complete a secure medical questionnaire online, which is then reviewed by an EU-licensed doctor. This doctor, based on their clinical assessment, will decide whether a treatment is appropriate and if a prescription can be issued. This entire process, from questionnaire submission to prescription issuance (if approved), typically occurs in under 24 hours. If a prescription is issued, it will be an electronic prescription signed by an EU-licensed doctor. In several EU countries, including Italy, France, Belgium and Ireland, Hi Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it. A patient presents the PDF, and pharmacists review the prescription and may dispense a locally marketed equivalent with the same active ingredient. Pharmacists retain the right to refuse dispensing. Should a doctor determine that treatment is not appropriate, your consultation fee is refunded in full. Hi-Doctor provides the consultation and prescription; it does not sell or deliver medication.

Your interest guides which specialists we add next.

If your treatment isn't yet among Hi-Doctor's covered specialties, register at hi-doctor.ai so a doctor can notify you the moment we can handle your case. Our EU-licensed doctors issue electronic prescriptions as a PDF. In several EU countries, including Italy, France, Belgium and Ireland, Hi-Doctor connects with the local prescription system; elsewhere the patient receives an electronic prescription signed by an EU-licensed doctor, and each pharmacy reviews it and decides whether it can dispense it.

Register my interest →

COMMON QUESTIONS

Frequently asked questions

A: Yes. The connection uses secure OAuth 2.1 protocols, and you explicitly grant permissions for what the AI can access. Hi-Doctor's platform adheres to strict privacy and security measures.

Own your health

Doctor-reviewed guides and new treatments. At most two emails a month.

Written by the Hi Doctor editorial team. General information, not individually reviewed by a doctor.

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work