Connect Hi-Doctor to Claude and Complete Your Consultation by Chat
Hi-Doctor now offers an innovative way to manage your health consultations through an AI assistant like Claude. By connecting your Hi-Doctor account, you can complete questionnaires conversationally, access prescription details.
DIRECT ANSWER
An online consultation lets an EU-licensed doctor review your case and, if appropriate, issue a prescription that is valid across the EU.
Less than 4 hours on average
Prescription issued in less than 4 hours on average if approved.
EU-licensed doctors
Every case is reviewed by a licensed clinician.
Valid across the EU
Approved prescriptions can be used at any EU pharmacy.
In this article
HOW IT WORKS
From consultation to collection
- 1
Step 1
Consultation
Answer a secure medical questionnaire online.
- 2
Step 2
Doctor reviews
An EU-licensed doctor personally assesses your case.
- 3
Step 3
Prescription in less than 4 hours on average
If approved, your prescription is issued in less than 4 hours on average.
- 4
Step 4
Collect at any EU pharmacy
Use an approved prescription at a pharmacy anywhere in the EU.
How to Use an AI Assistant for Your Hi-Doctor Consultations
Connecting your Hi-Doctor account to an AI assistant like Claude allows for a novel way to navigate your medical consultations. You can complete questionnaires conversationally, receive updates, and message the medical team through an interface designed for ease of use. However, it is crucial to understand that an EU-licensed doctor remains the sole authority for clinical decisions, including approving consultations and issuing prescriptions.Key Takeaways
- Connect your Hi-Doctor account to Claude and answer your consultation questionnaire in conversation; a registered EU-licensed doctor still reviews it and decides.
- Complete medical questionnaires conversationally, reviewing and changing answers as needed.
- Access consultation details, prescription information, and message the medical team through the assistant.
- An EU-licensed doctor always makes the final clinical decision on prescriptions.
- The service adheres to strict privacy and data security standards.
What is the Hi-Doctor MCP Connector?
Hi-Doctor utilizes a Model Context Protocol (MCP) server that enables a secure connection between your Hi-Doctor account and compatible AI assistants, such as Claude. This connector acts as a bridge, allowing the AI to access specific, pre-approved information and tools within your Hi-Doctor profile, under your explicit consent. It transforms the traditional questionnaire process into an interactive dialogue.How Does the Connection Process Work?
Connecting your Hi-Doctor account to an AI assistant involves a standard, secure authorization flow. This is typically an OAuth 2.1 authorization-code flow with PKCE, meaning you sign in directly on a Hi-Doctor page. The AI client never receives or stores your password. You grant specific permissions, ensuring the AI only accesses the tools you explicitly allow.- Patient Initiates Connection
- Redirect to Hi-Doctor Login/Registration Page
- Patient Logs In / Registers
- Hi-Doctor Presents Permission Scopes
- Patient Grants Access
- Hi-Doctor Issues Authorization Token to AI Assistant
- AI Assistant Can Now Access Authorized Tools
What Can an AI Assistant Do Through the Hi-Doctor Connector?
Once connected, an AI assistant can facilitate several aspects of your Hi-Doctor experience. It can guide you through the consultation questionnaire, allowing for a more natural, conversational input of your medical information. You can ask questions, clarify previous answers, and review your entire submission before it is sent for doctor review. The assistant can also help you log weight-loss progress and manage your subscription.Capabilities Enabled by the Connector
| Capability | Description | Doctor's Role |
|---|---|---|
| Complete Questionnaires | Conversationally answer medical questions, review, and edit responses. | Doctor reviews submitted questionnaire for clinical appropriateness. |
| Access Consultations/Prescriptions | View past and current consultation details and prescription information. | Doctor issues the prescription; AI merely retrieves details. |
| Message Medical Team | Send asynchronous messages to the medical team through a secure channel. | Medical team responds to messages; no live chat with the doctor. |
| Manage Subscriptions | Adjust subscription settings for ongoing treatments. | Doctor's approval is required for continued treatment via prescription. |
| Log Weight-Loss Progress | Log weight-loss metrics and view progress over time. | Doctor monitors progress as part of treatment plan. |
| Get Payment Links | Receive secure links to complete payments for consultations. | Payment is processed for the consultation fee. |
More than 50,000 patients have trusted Hi-Doctor for their online medical consultations, demonstrating the platform's commitment to accessible and secure healthcare.
What the AI Assistant Cannot Do
It is imperative to understand the limitations of the AI assistant. An AI assistant cannot make clinical decisions. It cannot approve a consultation, issue or change a prescription, or alter a dosage. These actions are exclusively reserved for registered EU-licensed doctors. The AI's role is to facilitate the information gathering and communication process, not to replace medical expertise or judgment.The Doctor's Unwavering Role
The medical eligibility of a patient is enforced by the Hi-Doctor backend when a questionnaire is submitted. An AI assistant cannot bypass these checks or pre-approve a patient. Even if a patient resubmits different answers, the clinical assessment remains with the EU-licensed doctor. The adaptive nature of the questionnaire, which branches based on previous answers, is a feature of the Hi-Doctor system itself, not a clinical decision made by the AI.Hi-Doctor maintains a 4.8/5 rating on Trustpilot, reflecting patient satisfaction with the quality and reliability of its EU-licensed medical services.
How Hi-Doctor Can Help
Hi-Doctor provides a streamlined, confidential pathway to EU-licensed medical consultations for the treatment areas Hi-Doctor covers. You complete a secure medical questionnaire online, which is then reviewed by an EU-licensed doctor. This doctor, based on their clinical assessment, will decide whether a treatment is appropriate and if a prescription can be issued. This entire process, from questionnaire submission to prescription issuance (if approved), typically occurs in under 24 hours. If a prescription is issued, it will be a valid REMPE private electronic prescription, designed for EU-wide recognition. A patient presents the REMPE PDF, and pharmacists review the prescription and may dispense a locally marketed equivalent with the same active ingredient. Pharmacists retain the right to refuse dispensing. Should a doctor determine that treatment is not appropriate, your consultation fee is refunded in full. Hi-Doctor provides the consultation and prescription; it does not sell or deliver medication.COMMON QUESTIONS
Frequently asked questions
A: Yes. The connection uses secure OAuth 2.1 protocols, and you explicitly grant permissions for what the AI can access. Hi-Doctor's platform adheres to strict privacy and security measures.