Does Hi-Doctor treat Type 2 diabetes?

Not today. Hi-Doctor covers hair growth, weight management, sexual health and skin — acne, rosacea, melasma and ageing skin — and Type 2 diabetes is outside that catalogue. Our doctors can't review the case through the platform.

Will you add Type 2 diabetes in the future?

We expand the catalogue as new specialists join Hi-Doctor and country-level regulation allows it. You can drop your email below and we'll notify you if Type 2 diabetes comes onto the platform.

What does Hi-Doctor recommend in the meantime?

If your question fits any of the areas we cover, an EU-licensed doctor reviews it in less than 2 hours on average. The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health remains a €35 one-off consultation and a skin consultation is €40. If it does not fit, we recommend an in-person specialist.

What will you use my email for?

Only to notify you when Type 2 diabetes is available on Hi-Doctor. We don't share data with third parties. We're GDPR-compliant and you can unsubscribe at any time.

Can I join the waiting list from Frankfurt?

Yes. Hi-Doctor runs 100% online across the EU. When Type 2 diabetes becomes available, we'll email you and you'll be able to start the consultation from Frankfurt without travelling. If the treatment requires a prescription, the electronic prescription we issue is valid at any EU pharmacy under Directive 2011/24/EU.

What does a Hi-Doctor doctor review in an online consultation?

Your clinical history, current medication, allergies, relevant family history and the goals you share in the questionnaire. Everything through the private chat in your account — no WhatsApp, no SMS. The doctor decides if the case is eligible and explains it in less than 2 hours on average.

What is the private electronic prescription and why is it valid across the EU?

The private electronic prescription (Receta Médica Privada Electrónica) is issued by a licensed doctor in Spain. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose), which makes it legally recognised across all 27 EU member states. In Spanish pharmacies it is dispensed from the QR; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

How does Hi-Doctor work step by step?

1) Fill in an online medical questionnaire in about 4 minutes. 2) The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health is €35 per consultation and a skin consultation is €40. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at any EU pharmacy. If the review is not approved, the applicable fee is refunded in full.

NOT YET ON HI-DOCTOR · Frankfurt

We don't treat Type 2 diabetes on Hi-Doctor yet.

A metabolic disease that needs ongoing medical follow-up.

NOT YET ON HI-DOCTOR

We'll notify you when Type 2 diabetes is available

NOT YET ON HI-DOCTOR

Type 2 diabetes

Hi-Doctor doesn't treat diabetes as a primary diagnosis, but we do cover overweight and insulin resistance, which often precede it. Leave your email if you need diabetology.

TREATMENTS

Different needs, one process.

Choose what fits. The journey is identical.

All treatments

ONGOING PLANWeight loss

A medical consultation on your weight goal. Treatment if appropriate.

€25/month28-day treatment cycle

Explore weight loss

ONE-OFFSexual health

An absolutely discreet consultation for intimate concerns.

€35 one-offFull refund if not approved

Explore sexual health

ONGOING PLANHair growth

Medical assessment and tailored treatment for hair loss.

€15/monthBilled €45 every 90 days

Explore hair growth

ONE-OFFDermatology

Acne, rosacea, melasma and skin ageing — assessed from your photos by a licensed EU doctor, with prescription treatment only when appropriate.

€40 one-offFull refund if not approved

Explore dermatology

Licensed EU doctors

Doctor review in less than 2 hours on average

50,000+ patients served

Secure patient account

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up — without leaving home.

5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
Less than 2 hours
A doctor reviews your case
A licensed doctor reviews your answers and replies personally.
Refund guarantee
Review and payment
If not approved, we refund your €35 one-off in full.
EU pharmacies
Collect treatment from the pharmacy
Collect it at any EU pharmacy with your e-prescription.
4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.

NOTIFY ME

Leave your email and we'll notify you when Type 2 diabetes becomes available.

We only use your email for this notification. You can opt out at any time.

WHAT IT IS

Type 2 diabetes is a chronic metabolic condition in which the body does not use insulin properly (insulin resistance) and, over time, the pancreas does not produce enough insulin to keep glucose in a healthy range.

Unlike type 1 diabetes, it usually develops in adulthood and is strongly linked to excess weight, physical inactivity and genetic predisposition. Many people can keep glucose under control with healthy habits, but others need medication.

Comprehensive management combines diabetes education, lifestyle changes and, when indicated by a doctor, medications that help control blood glucose and reduce the risk of complications.

HOW COMMON IT IS

An estimated 30+ million people in the EU live with diabetes, of whom approximately 90 % have type 2 diabetes.

International Diabetes Federation (IDF) — Europe Region

CAUSES

Insulin resistance — cells do not respond adequately to insulin
Progressive decline in pancreatic beta-cell function
Excess body weight, especially visceral fat
Sedentary lifestyle and a diet high in calories and low in nutritional value
Genetic predisposition — family history of type 2 diabetes
Advancing age and certain ethnic backgrounds with higher risk

TREATMENT APPROACHES

Lifestyle changes — balanced diet, regular physical activity and weight loss if needed
Diabetes education for self-monitoring of glucose
Metformin as first-line medication, if prescribed by the doctor
Other oral or injectable antidiabetic agents (GLP-1, SGLT2i) depending on the patient profile
Insulin when glucose levels are not controlled with other treatments
Regular monitoring of blood glucose, HbA1c, blood pressure and lipid profile

WHEN TO SEE A DOCTOR

See a doctor if you have excessive thirst, frequent urination, unexplained weight loss, fatigue or blurred vision, or if you have risk factors such as obesity or a family history of diabetes.

FREQUENTLY ASKED