Does Hi-Doctor treat Thyroid dysfunction?

Not today. Hi-Doctor covers hair growth, weight management, sexual health and skin — acne, rosacea, melasma and ageing skin — and Thyroid dysfunction is outside that catalogue. Our doctors can't review the case through the platform.

Will you add Thyroid dysfunction in the future?

We expand the catalogue as new specialists join Hi-Doctor and country-level regulation allows it. You can drop your email below and we'll notify you if Thyroid dysfunction comes onto the platform.

What does Hi-Doctor recommend in the meantime?

If your question fits any of the areas we cover, an EU-licensed doctor reviews it in less than 2 hours on average. The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health remains a €35 one-off consultation and a skin consultation is €40. If it does not fit, we recommend an in-person specialist.

What will you use my email for?

Only to notify you when Thyroid dysfunction is available on Hi-Doctor. We don't share data with third parties. We're GDPR-compliant and you can unsubscribe at any time.

Can I join the waiting list from Spain?

Yes. Hi-Doctor runs 100% online across the EU. When Thyroid dysfunction becomes available, we'll email you and you'll be able to start the consultation from Spain without travelling. If the treatment requires a prescription, the electronic prescription we issue is valid at any EU pharmacy under Directive 2011/24/EU.

What does a Hi-Doctor doctor review in an online consultation?

Your clinical history, current medication, allergies, relevant family history and the goals you share in the questionnaire. Everything through the private chat in your account — no WhatsApp, no SMS. The doctor decides if the case is eligible and explains it in less than 2 hours on average.

What is the private electronic prescription and why is it valid across the EU?

The private electronic prescription (Receta Médica Privada Electrónica) is issued by a licensed doctor in Spain. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose), which makes it legally recognised across all 27 EU member states. In Spanish pharmacies it is dispensed from the QR; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

How does Hi-Doctor work step by step?

1) Fill in an online medical questionnaire in about 4 minutes. 2) The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health is €35 per consultation and a skin consultation is €40. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at any EU pharmacy. If the review is not approved, the applicable fee is refunded in full.

NOT YET ON HI-DOCTOR

We don't treat Thyroid dysfunction on Hi-Doctor yet.

Under- and overactive thyroid, with many possible causes.

NOT YET ON HI-DOCTOR

We'll notify you when Thyroid dysfunction is available

NOT YET ON HI-DOCTOR

Thyroid dysfunction

Thyroid conditions need specific endocrinology follow-up. We don't treat them today; we're bringing endocrinology onboard and we'll let you know.

TREATMENTS

Different needs, one process.

Choose what fits. The journey is identical.

All treatments

ONGOING PLANWeight loss

A medical consultation on your weight goal. Treatment if appropriate.

€25/month28-day treatment cycle

Explore weight loss

ONE-OFFSexual health

An absolutely discreet consultation for intimate concerns.

€35 one-offFull refund if not approved

Explore sexual health

ONGOING PLANHair growth

Medical assessment and tailored treatment for hair loss.

€15/monthBilled €45 every 90 days

Explore hair growth

ONE-OFFDermatology

Acne, rosacea, melasma and skin ageing — assessed from your photos by a licensed EU doctor, with prescription treatment only when appropriate.

€40 one-offFull refund if not approved

Explore dermatology

Licensed EU doctors

Doctor review in less than 2 hours on average

50,000+ patients served

Secure patient account

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up — without leaving home.

5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
Less than 2 hours
A doctor reviews your case
A licensed doctor reviews your answers and replies personally.
Refund guarantee
Review and payment
If not approved, we refund your €35 one-off in full.
EU pharmacies
Collect treatment from the pharmacy
Collect it at any EU pharmacy with your e-prescription.
4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.

NOTIFY ME

Leave your email and we'll notify you when Thyroid dysfunction becomes available.

We only use your email for this notification. You can opt out at any time.

WHAT IT IS

Thyroid dysfunction covers two main conditions: hypothyroidism, where the thyroid gland produces fewer hormones than the body needs, and hyperthyroidism, where it produces too many. The thyroid regulates functions such as metabolism, heart rate and body temperature.

Hypothyroidism presents with fatigue, weight gain, cold intolerance and dry skin, while hyperthyroidism presents with weight loss, rapid heartbeat, nervousness and heat intolerance.

Both conditions require diagnosis through blood tests and endocrinology follow-up. Treatment is adjusted according to the type and cause of the dysfunction.

HOW COMMON IT IS

Hypothyroidism affects approximately 3–5 % of the European population, with higher prevalence in women and people over 60.

European Thyroid Association (ETA)

CAUSES

Autoimmune disease (Hashimoto's thyroiditis for hypothyroidism; Graves' disease for hyperthyroidism)
Iodine deficiency or excess in the diet
Surgical removal of the thyroid or radioactive iodine treatment
Side effect of certain medications
Thyroid nodules producing excess hormone
Postpartum or infectious thyroiditis

TREATMENT APPROACHES

Hypothyroidism: levothyroxine (synthetic T4) at a dose adjusted by the doctor based on blood tests
Hyperthyroidism: antithyroid drugs (thiamazole, propylthiouracil) under endocrinology supervision
Beta-blockers to control symptoms such as rapid heart rate or tremor
Radioactive iodine or surgery in selected cases of hyperthyroidism
Regular monitoring with TSH, free T3 and free T4 blood tests
Dose adjustment during life stages such as pregnancy or ageing

WHEN TO SEE A DOCTOR

See a doctor if you experience persistent fatigue, unexplained weight changes, cold or heat intolerance, palpitations or changes in heart rate. A blood test can assess thyroid function.

FREQUENTLY ASKED