Does Hi-Doctor treat Insomnia?

Not today. Hi-Doctor covers hair growth, weight management, sexual health and skin — acne, rosacea, melasma and ageing skin — and Insomnia is outside that catalogue. Our doctors can't review the case through the platform.

Will you add Insomnia in the future?

We expand the catalogue as new specialists join Hi-Doctor and country-level regulation allows it. You can drop your email below and we'll notify you if Insomnia comes onto the platform.

What does Hi-Doctor recommend in the meantime?

If your question fits any of the areas we cover, an EU-licensed doctor reviews it in less than 2 hours on average. The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health remains a €35 one-off consultation and a skin consultation is €40. If it does not fit, we recommend an in-person specialist.

What will you use my email for?

Only to notify you when Insomnia is available on Hi-Doctor. We don't share data with third parties. We're GDPR-compliant and you can unsubscribe at any time.

Can I join the waiting list from Romania?

Yes. Hi-Doctor runs 100% online across the EU. When Insomnia becomes available, we'll email you and you'll be able to start the consultation from Romania without travelling. If the treatment requires a prescription, the electronic prescription we issue is valid at any EU pharmacy under Directive 2011/24/EU.

What does a Hi-Doctor doctor review in an online consultation?

Your clinical history, current medication, allergies, relevant family history and the goals you share in the questionnaire. Everything through the private chat in your account — no WhatsApp, no SMS. The doctor decides if the case is eligible and explains it in less than 2 hours on average.

What is the private electronic prescription and why is it valid across the EU?

The private electronic prescription (Receta Médica Privada Electrónica) is issued by a licensed doctor in Spain. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose), which makes it legally recognised across all 27 EU member states. In Spanish pharmacies it is dispensed from the QR; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.

How does Hi-Doctor work step by step?

1) Fill in an online medical questionnaire in about 4 minutes. 2) The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health is €35 per consultation and a skin consultation is €40. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at any EU pharmacy. If the review is not approved, the applicable fee is refunded in full.

NOT YET ON HI-DOCTOR · Romania

We don't treat Insomnia on Hi-Doctor yet.

Persistent trouble sleeping, with an impact on the day.

NOT YET ON HI-DOCTOR

We'll notify you when Insomnia is available

NOT YET ON HI-DOCTOR

Insomnia

Chronic insomnia needs specialist evaluation. We don't cover it on Hi-Doctor today; we're onboarding sleep medicine.

TREATMENTS

Different needs, one process.

Choose what fits. The journey is identical.

All treatments

ONGOING PLANWeight loss

A medical consultation on your weight goal. Treatment if appropriate.

€25/month28-day treatment cycle

Explore weight loss

ONE-OFFSexual health

An absolutely discreet consultation for intimate concerns.

€35 one-offFull refund if not approved

Explore sexual health

ONGOING PLANHair growth

Medical assessment and tailored treatment for hair loss.

€15/monthBilled €45 every 90 days

Explore hair growth

ONE-OFFDermatology

Acne, rosacea, melasma and skin ageing — assessed from your photos by a licensed EU doctor, with prescription treatment only when appropriate.

€40 one-offFull refund if not approved

Explore dermatology

Licensed EU doctors

Doctor review in less than 2 hours on average

50,000+ patients served

Secure patient account

HOW IT WORKS · 5 STEPS

Five steps. No waiting room.

From the online consultation to ongoing follow-up — without leaving home.

5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
Less than 2 hours
A doctor reviews your case
A licensed doctor reviews your answers and replies personally.
Refund guarantee
Review and payment
If not approved, we refund your €35 one-off in full.
EU pharmacies
Collect treatment from the pharmacy
Collect it at any EU pharmacy with your e-prescription.
4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.

NOTIFY ME

Leave your email and we'll notify you when Insomnia becomes available.

We only use your email for this notification. You can opt out at any time.

WHAT IT IS

Insomnia is a sleep disorder characterised by difficulty falling asleep, staying asleep or waking too early without being able to return to sleep, with negative consequences during the day.

When it occurs at least three nights per week for over three months, it is considered chronic insomnia. It can be primary or secondary to other conditions such as anxiety, depression, chronic pain or certain medications.

A medical approach begins with a detailed clinical history that rules out organic or psychiatric causes and assesses sleep habits, schedules and environmental factors.

HOW COMMON IT IS

Chronic insomnia is estimated to affect around 6 % of the adult population in Europe; insomnia symptoms are far more common, affecting up to a third of adults at some point.

European Sleep Research Society (ESRS)

CAUSES

Stress, worries or stressful life events
Mental health conditions such as anxiety or depression
Poor sleep habits (irregular schedules, screen use before bed, caffeine or alcohol)
Medical conditions such as chronic pain, sleep apnoea or hyperthyroidism
Certain medications that interfere with sleep
Environmental factors such as noise, light or unsuitable bedroom temperature

TREATMENT APPROACHES

Cognitive-behavioural therapy for insomnia (CBT-I) as first-line treatment
Sleep hygiene — regular schedules, suitable environment and relaxing routine
Sleep restriction and stimulus control
Relaxation techniques, meditation and stress reduction
Regular physical exercise, avoiding intense activity close to bedtime
Hypnotic medication only for short-term use under medical prescription, when indicated

WHEN TO SEE A DOCTOR

See a doctor if insomnia is persistent, affects your daytime performance or mood, or if you think it may be related to another medical condition or a medication you are taking.

FREQUENTLY ASKED